Jumpking.eu Reviews

Name: Jumpking.eu
Address: Unit 3/3a Farthing Road Ind Est, Ipswich
Rating: 4.27

4.3 Rating 1,899 Reviews

81 %

of reviewers recommend Jumpking.eu

4.3

Based on 1,899 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01473 747792

Email:

customerservice@yjeurope.co.uk

Location:

Unit 3/3a Farthing Road Ind Est
Ipswich
IP1 5AP

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Jumpking.eu 5 star review on 3rd January 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product. Great use for children. Quick and easy ordering and delivery.”

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Posted 3 years ago

“Still waiting delivery, only part delivered to date”

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Posted 3 years ago

“My daughter lives on the trampoline, so we occasionally have to get spare parts which has been an easy task.”

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Posted 3 years ago

“Swift response to my web enquiry with good signing to the product I was interested in followed by speedy despatch and delivery.”

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Posted 3 years ago

“good products at a great price”

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Posted 3 years ago

“Love love the trampoline”

Jumpking.eu 5 star review on 18th November 2021

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Posted 3 years ago

“The lady that helped me when we had a wrong item delivered was really good and rectified the problem promptly”

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Posted 3 years ago

“We ordered a replacement safety net for our grandchildren’s trampoline, it was difficult to find one that matched out three pole support (most seem to be four poles) but Jumpking offered this three or six pole version. The price was reasonable and delivery was as promised - quite quick. The net looks robust and looks like it will do a good job. Could have done with some instructions as it’s quite a tight fit but I worked out that we needed to fit it loosely all round and then gradually tighten each drawstring in turn to bring the net right down to the base. Very happy with it and with the service.”

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Posted 3 years ago

“Excellent price and quick delivery, thank you!”

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Posted 3 years ago

“Excellent service I order wrong item exchange straight away recommend”

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Posted 3 years ago

“We recently purchased a second Trampoline Deluxe Tie Down Kit. We were very impressed by the fast and efficient service. Thank you.”

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Posted 3 years ago

“Arrived very quickly”

Jumpking.eu 5 star review on 7th November 2021

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Posted 3 years ago

“The product purchased, a flat-pack greenhouse, is well designed and manufactured and is worthy of high praise. The service received from the UK company and its staff has been excellent, in spite of a vital component of the greenhouse having been missed out of the delivered product. The replacement was promptly dealt with and received by courier the day following my reporting of the problem. I would confidently recommend Jumpking to my family and friends.”

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Posted 3 years ago

“Excellent and fast service, if on the expensive side (especially postage costs).”

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Posted 3 years ago

“Very good item and very hassle free delivery 👍👍”

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Posted 3 years ago

“I recently purchased a Jumpking rectangular 12’ x 8’ trampoline, with a basketball attachment. I was telephoned almost immediately after I ordered on line and it was delivered and constructed within 2 days of ordering. We have had an oval Jumpking trampoline for the past 10 years and it has been a really good buy. But this new model is far superior. My grandsons say it is better than any trampoline park they have been to. Equally, having lost their basketball net due to the restructuring of my garden, they are happy with the alternative provided within the trampoline itself. A win-win! I would highly recommend this Company for its products, it’s efficient and helpful staff and it’s commitment to customer service.”

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Posted 3 years ago

“Boxes arrived damaged and missing parts which seems to have been due to all the heavy parts loaded into one box. Replacement parts received very quickly though. Assembly instructions were very poor/confusing with tiny writing. For what is basically a simple large mechano set, the instructions can be made much more simpler and clearer. Apart from this a great trampoline and the kids love it.”

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Posted 3 years ago

“Great and easy to attach to trampoline x”

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Posted 3 years ago

“Order taken efficiently, dispatched and received promptly. Thought that the postage charge was a little heavy!”

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Posted 3 years ago

“Not great so far. Ordered a trampoline cover almost a month ago. I had to ask for the tracking information as it wasn't sent out. When I did receive it, the info stated delivery Tuesday 5th October. Still hasn't arrived.”

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Posted 3 years ago

Jumpking.eu is rated 4.3 based on 1,899 reviews