Jumpking.eu Reviews

Name: Jumpking.eu
Address: Unit 3/3a Farthing Road Ind Est, Ipswich
Rating: 4.27

4.3 Rating 1,899 Reviews

81 %

of reviewers recommend Jumpking.eu

4.3

Based on 1,899 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01473 747792

Email:

customerservice@yjeurope.co.uk

Location:

Unit 3/3a Farthing Road Ind Est
Ipswich
IP1 5AP

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Jumpking.eu 5 star review on 3rd January 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It is obviously a reliable company and an A+ seller. Would do business again.”

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Posted 3 years ago

“Great service around the purchase. The product that arrived was as expected. The only downside in the process was that I paid extra to move a Tuesday delivery forward to Saturday and the trampoline still arrived on Tuesday. Aside from that, we are happy customers and having lots of fun on the trampoline.”

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Posted 3 years ago

“Very efficient so easy to order delivery was very quick with Covid really pleased would definitely buy from here again and recommend”

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Posted 3 years ago

“Quick delivery. Well made product. Just needed xtra tarp elastic to enable fit to our standard trampoline. Very pleased indeed.”

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Posted 3 years ago

“Seemed straightforward to assemble however one of the poles were out of place around the edge which meant it wouldn’t slip into the joining pole. This took quite awhile to correct as the metal doesn’t bend easily. Apart from that it was ok. I seem to have 4 extendable bolts in the seat packaging which don’t seem to go anywhere...?”

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Posted 3 years ago

“Ordered 10 springs and got an empty bag 2 weeks later, not using them again”

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Posted 3 years ago

“Excellent product. Fast delivery.”

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Posted 3 years ago

“Good peace of kit”

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Posted 3 years ago

“Great trampoline, a little late on delivery, but only by a day.”

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Posted 3 years ago

“Great quality and easy to assemble”

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Posted 3 years ago

“Ordered replacement net but ordered wrong size but contacted Jumpking by phone and spoke to an extremely helpful lady who talked me through the return and ensured I ordered correct size. Just waiting for the replacement one to arrive.”

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Posted 3 years ago

“Great trampoline love the design! Kids dream come true...... Extremely easy to assemble and delivery was 48 hours later and that’s during lockdown. Would give 10 stars ⭐️ Thank you Jump king.....”

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Posted 3 years ago

“Cartons un peu abimés lors de la réception. Aucun dommage relevé sur le trampoline”

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Posted 3 years ago

“This is a great rugged trampoline. My only gripe is that a couple of connectors were bent, seemingly in the manufacture or packaging process (no box damage evident). This required additional tools to make good. Overall my children are delighted.”

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Posted 3 years ago

“Jumpking delivered in a few days, and their customer service and communication was exemplary. You will not be disappointed. I’m hugely impressed.”

Jumpking.eu 5 star review on 5th April 2021

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Posted 3 years ago

“Very good quality and fast delivery”

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Posted 3 years ago

“Arrived fast and is great quality. Already fitted onto trampoline, has great elastic ties. Perfect.”

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Posted 3 years ago

“This the second trampoline we have bought one for each grandchild .Excellent quality and clear instructions for putting together .Hours and hours of fun for them .”

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Posted 3 years ago

“My first enquiry was by phone but their answerphone was on during business open hours. My request for a return phone call was ignored. I then left e-mail messages but they took about two weeks to reply. My enquiry about replacement parts was then dealt with and my order was promptly dispatched. Very slow and disappointing customer service fora main agent.”

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Posted 3 years ago

“Quite quickly récrivez but dômes pièces damages”

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Posted 3 years ago

Jumpking.eu is rated 4.3 based on 1,899 reviews