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Jumpking.eu Reviews

4.3 Rating 1,892 Reviews
81 %
of reviewers recommend Jumpking.eu
4.3
Based on 1,892 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
Greater than 91%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Read Jumpking.eu Reviews
Visit Website

Phone:

01473 747792

Email:

customerservice@yjeurope.co.uk

Location:

Unit 3/3a Farthing Road Ind Est
Ipswich
IP1 5AP

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Jumpking.eu 5 star review on 12th August 2024
Marc Harper
Jumpking.eu 5 star review on 9th August 2024
Stuart Potts
Jumpking.eu 5 star review on 23rd May 2024
Anonymous
Jumpking.eu 5 star review on 20th May 2024
Denise Davidson
Jumpking.eu 5 star review on 22nd April 2024
Sophie Rowley
Jumpking.eu 5 star review on 18th April 2024
Anonymous
Jumpking.eu 5 star review on 24th December 2023
Anonymous
61
Anonymous
Anonymous  // 01/01/2019
Always very good to provide replacement/spare parts for our trampoline. It is like Triggerโ€™s broom!!
Helpful Report
Posted 1 year ago
Quick delivery but unfortunately items missing from delivery - emailed customer service but no response. Hence 1 star!
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Posted 1 year ago
Online order, however I received a call the next day to organise the delivery. Received in 7 days fantastic service The trampoline is fantastic and very strong.
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Posted 1 year ago
The order process was very straight forward and easy to find the parts. There was some delay with the poles arriving and they are slightly shorter than the original ones, which is why only 4 stars.
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Posted 1 year ago
Great trampoline ended up buying a 11.5 x16 and itโ€™s fantastic the kids play tag and jumping and lots of chaos ! Great quality and definitely worth the money so far only two issues is you donโ€™t get a delivery option so they let you know the day before they are coming but never a time ! Also the instructions are very basic and myself and husband are very handy but it took all our problem solving skills to get it sorted
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Posted 1 year ago
Bought the puppet tree playhouse, absolutely lovely, couldn't be more pleased.These playhouses are just excellent
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Posted 1 year ago
This was amazing kids luv it would recommend to other family members
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Posted 1 year ago
Incredible service - called for some advice and were very helpful. Delivery was rapid and great. Made the trampoline up myself and the instructions were very straight forward. Product is great quality and Kids are very happy!
Jumpking.eu 5 star review on 8th May 2023
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Posted 1 year ago
Fantastic strong product .
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Posted 1 year ago
Simply professional, quality item, dealt with them in the past. Great seller.
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Posted 1 year ago
Easy to use website, good range of products, high quality product too. No issue with them. I did have issues with Tuffnells the delivery company - very poor communication from them, limited and delayed tracking of item. I received an email AFTER it had been delivered saying they were delivering that day. Thankfully there was someone at home to receive it. I would suggest they find I different courier.
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Posted 1 year ago
Very happy with my product postage was expensive, but the kids love it .
Jumpking.eu 5 star review on 3rd May 2023
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Posted 1 year ago
Excellent trampoline. Very strong, amazing quality. Kids loves it, they are always on it.
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Posted 1 year ago
Bought a surround pad for a trampoline
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Posted 1 year ago
The grandchildren love playing on it. Went together fairly easily just struggled a bit with the top piece. Overall very happy, good product good price good fun.
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Posted 1 year ago
really pleased I went for this trampoline. Delivery was quick and easy, instructions clear.
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Posted 1 year ago
Christine (help contact) is very responsive in case of questions
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Posted 1 year ago
Absolutely fantastic trampoline bit of a fiddle to start but once you have sorted your first courner its all good from there My 3 grandchildren love it ๐Ÿ˜€ ๐Ÿ˜Š ๐Ÿ‘
Jumpking.eu 5 star review on 23rd April 2023
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Posted 1 year ago
Really impressed with the customer service. Great product and excellent delivery team.
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Posted 1 year ago
Delivered well, although, the four boxes were heavy! The instructions need a couple of minor tweaks, however, my 12-year-old son and I managed to build it in 2 hours. The children and I have used it and love it. My boys are part of a trampolining club and rate it highly. Over time, I do wonder how durable the netting poles will be, particularly where they attach in the corners. Big thumbs up so far.
Helpful Report
Posted 1 year ago
Jumpking.eu is rated 4.3 based on 1,892 reviews