Jumpking.eu Reviews

Name: Jumpking.eu
Address: Unit 3/3a Farthing Road Ind Est, Ipswich
Rating: 4.27

4.3 Rating 1,895 Reviews

81 %

of reviewers recommend Jumpking.eu

4.3

Based on 1,895 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01473 747792

Email:

customerservice@yjeurope.co.uk

Location:

Unit 3/3a Farthing Road Ind Est
Ipswich
IP1 5AP

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Jumpking.eu 5 star review on 3rd January 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived in 48 hours! Kids happy to be back in action on the trampoline! Thanks”

Jumpking.eu 5 star review on 12th July 2020

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Posted 4 years ago

“Very easy and helpful company to order from, super speedy delivery right on top of Christmas too!! My daughter loves her trampoline and my other half and co didn’t fall out putting it together!! So all good 😊”

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Posted 5 days ago

“Bought a 14 by 10 trampoline for my daughter for Christmas. There was a problem with delivery the driver left it somewhere else and didn't tell me. Customer service was excellent I was stressed to the max as it was only a few days before Christmas. They managed to track down the trampoline for me but they were also willing to send out a replacement if it couldn't be found. Excellent company excellent trampoline”

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Posted 1 week ago

“Very pleased with this Trampoline and it was delivered very quickly by the company.”

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Posted 1 week ago

“First class service from beginning to end with a very quick delivery”

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Posted 3 weeks ago

“Very efficient delivery - refund prompt when I returned a item I had ordered incorrectly”

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Posted 4 weeks ago

“We ordered a small trampoline 4 years ago from Jumpking which had a lot of use. Kids are older now and after four years of use it was time to retire the old trampoline and order a new bigger one. We were very happy with the previous purchase, the trampoline was sturdy and lasted well. Have high hopes for the new one which will be going up in the spring.”

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Posted 1 month ago

“The trampoline is very good and well used but don't expect to get replacement parts. Ordered a new net 4th April and I'm still waiting! I have paid, I was told there was a delay but 6+ months?! I now can't get a response to my emails, facebook message no response and phone always answer machine even if you phone in the very restricted time frame the message states it is open. Jumpking have my money but 6 months down the line I have nothing for it.”

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Posted 2 months ago

Hi Carol, Thank you for taking my call today. As discussed we are expecting the nets to arrive in the new year. Our phone number is 01473 747792 and email is customerservice@yjeurope.co.uk, I believe you had been contacting our re seller at Jumpking.co.uk. I am sorry there has been a wait for these nets.

Posted 2 months ago

“Used these guys a couple of times. Great products, really quick delivery. Prices very competitive compared to others as well. Definitely my first stop for any trampolining needs!”

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Posted 2 months ago

“Happy with the product! There were some issues with shipping but Jumpking fixed them immediately when contacted!”

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Posted 2 months ago

Dear Jens, I am sorry to read this, you should not have been charged any import duties by customs. I will contact you separately to reimburse. Amanda

Posted 2 months ago

“Polite and easy delivery”

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Posted 3 months ago

“Très bon service livraison rapide”

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Posted 3 months ago

“1st class service from order to delivery, not assembled trampoline as for a Christmas present.”

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Posted 3 months ago

“bought as a present. Delivery was fast”

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Posted 3 months ago

“Had a issue with the part I ordered, contacted customer support, very prompt reponse. Replacement of the wrong part was arranged immediately. Happy with the service”

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Posted 3 months ago

“Great service, so friendly on the telephone sorting out exactly what I needed”

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Posted 4 months ago

“Easy to order on the website. Goods were dispatched and delivered quickly. 5 star service.”

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Posted 4 months ago

“Still waiting for a reply for two item one return still don't know if you have received it and two still not received the new tapis.. tried calling no reply tried email no reply .so all not so good..👎”

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Posted 4 months ago

“Bought a new trampoline bed. A few days later order cancelled as not in stock. When will it be re-stocked? Probably not this year! 2 stars as at least they refunded me.”

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Posted 4 months ago

“Son is very happy with product jump king swing only fault the stakes for securing could be longer very happy”

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Posted 4 months ago

“Build quality is good however instructions very poor. You can seek inspiration from Ikea etc.”

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Posted 4 months ago

Jumpking.eu is rated 4.3 based on 1,895 reviews