Jumpking.eu Reviews

Name: Jumpking.eu
Address: Unit 3/3a Farthing Road Ind Est, Ipswich
Rating: 4.27

4.3 Rating 1,908 Reviews

81 %

of reviewers recommend Jumpking.eu

4.3

Based on 1,908 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01473 747792

Email:

customerservice@yjeurope.co.uk

Location:

Unit 3/3a Farthing Road Ind Est
Ipswich
IP1 5AP

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Jumpking.eu 5 star review on 25th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived in 48 hours! Kids happy to be back in action on the trampoline! Thanks”

Jumpking.eu 5 star review on 12th July 2020

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Posted 4 years ago

“Excellent service from ordering to delivery. I ordered a new jump bed and trampoline looks like new!”

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Posted 38 minutes ago

“excellent piece of kit”

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Posted 1 hour ago

“Even after 12 years we can order spare parts. Not in the Netherlands but the most important is we got them.”

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Posted 3 hours ago

“Excellent purchase and an excellent FedEx delivery, super fast. Three happy children.”

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Posted 3 days ago

“We ordered spare parts to Sweden (from the French website) since the Swedish company is currently not doing business. It worked like a charm and we got the parts in roughly a week which is totaly acceptable. I will gladly order from here again.”

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Posted 2 weeks ago

“Fantastic service from this company I ordered the wrong item contacted customer service Harriet was polite helpful and very professional and sorted out the correct part I needed I highly recommend this company”

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Posted 2 weeks ago

“Very good , valid product and fast shipping”

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Posted 4 weeks ago

“Excellent service, all the way through, product is great, the grandchildren are happy, what more can you want. Very professional. Thank you”

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Posted 1 month ago

“Great product and customer service, we have had a Jump King Trampoline for several years and purchased spare to keep it in repair. We have however, just had to wait some 8 months for parts which has been very frustrating. Product is very good quality.”

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Posted 1 month ago

“Not much imidiatly available. i waited 6 months”

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Posted 1 month ago

“Had to wait a while but Jumpking were great at letting me know when my replacement net and rods had arrived. Once I placed the order the delivery was made in July at a few days. Now i'm just waiting for a rain free day to put it up.”

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Posted 1 month ago

“Great company to work with. Very helpful when I didn't know what items I needed to purchase in order to repair my storm-damaged trampoline. Once ordered delivery was super quick.”

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Posted 2 months ago

“Extremely fast delivery - next day!!! My grandson loves it!!”

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Posted 2 months ago

“Very easy and helpful company to order from, super speedy delivery right on top of Christmas too!! My daughter loves her trampoline and my other half and co didn’t fall out putting it together!! So all good 😊”

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Posted 2 months ago

“Bought a 14 by 10 trampoline for my daughter for Christmas. There was a problem with delivery the driver left it somewhere else and didn't tell me. Customer service was excellent I was stressed to the max as it was only a few days before Christmas. They managed to track down the trampoline for me but they were also willing to send out a replacement if it couldn't be found. Excellent company excellent trampoline”

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Posted 3 months ago

“Very pleased with this Trampoline and it was delivered very quickly by the company.”

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Posted 3 months ago

“First class service from beginning to end with a very quick delivery”

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Posted 3 months ago

“Very efficient delivery - refund prompt when I returned a item I had ordered incorrectly”

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Posted 3 months ago

“We ordered a small trampoline 4 years ago from Jumpking which had a lot of use. Kids are older now and after four years of use it was time to retire the old trampoline and order a new bigger one. We were very happy with the previous purchase, the trampoline was sturdy and lasted well. Have high hopes for the new one which will be going up in the spring.”

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Posted 4 months ago

“The trampoline is very good and well used but don't expect to get replacement parts. Ordered a new net 4th April and I'm still waiting! I have paid, I was told there was a delay but 6+ months?! I now can't get a response to my emails, facebook message no response and phone always answer machine even if you phone in the very restricted time frame the message states it is open. Jumpking have my money but 6 months down the line I have nothing for it.”

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Posted 5 months ago

Hi Carol, Thank you for taking my call today. As discussed we are expecting the nets to arrive in the new year. Our phone number is 01473 747792 and email is customerservice@yjeurope.co.uk, I believe you had been contacting our re seller at Jumpking.co.uk. I am sorry there has been a wait for these nets.

Posted 5 months ago

Jumpking.eu is rated 4.3 based on 1,908 reviews