Yazzoo Personalised Clothing Reviews

Name: Yazzoo Personalised Clothing
Address: 24C Conduit Road, Birmingham
Rating: 4.80

4.8 Rating 5,889 Reviews

96 %

of reviewers recommend Yazzoo Personalised Clothing

Company Reviews

Metrics

Info

4.8

Based on 5,889 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Yazzoo Personalised Clothing:

Yazzoo Personalised Clothing are printers & embroiderers of clothing based in Birmingham, UK. Capable of quickly producing single garments or massive bulk orders, we can meet your requirements at a good price. Go to our website now to get a quote and create your custom clothing now!

Visit Website

Phone:

01543 279 059

Email:

sales@yazzoo.co.uk

Location:

24C Conduit Road
Birmingham
WS11 9TJ

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Yazzoo Personalised Clothing 5 star review on 17th April 2025

Rachel Millar

Yazzoo Personalised Clothing 5 star review on 15th April 2025

David McConachie

Yazzoo Personalised Clothing 5 star review on 14th April 2025

Morgan Luff

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product seems great. The website works well and generally the experience has been very good. However I went to a fair bit of effort to put down a different delivery address to the invoice address, and thought I got it right throughout the whole process, ie that I wanted delivery to the second address. However the item arrived at the invoice address. We posted it straight to intended recipient, at a cost of £8, but unfortunately it arrived too late. I think the website could make it clearer which address has been selected.”

Helpful Report

Posted 5 years ago

“We have just received our jumpers which look great and the quality seems fine. As we are a small organisation it was important to us that we ensured the order and design matched our expectations. It was disappointing that the art work sent through after the order was placed wasn't to scale and caused us much confusion about what the product would actually look like. I appreciate that the measurements are attached but as a customer it's important to see accurate representations rather then cutting circles out myself to try and guess at what the final product would look like and hoping for the best. Email corrospondece was also hit and miss.”

Helpful Report

Posted 5 years ago

“Embroidery was messy and font size came up smaller than expected which could have been avoided because in the note section of the order it was specifically asked for font size to be big. One of the logo’s were embroidered and the colours are slightly mismatched but it’s slight however the png photo of the logo compared to the one that was embroidered onto the hoodies isn’t the exact same. Quite pricey for what we got”

Helpful Report

Posted 5 years ago

“Weldone this is nice. Delivered on time. I just wanted to say i wished it came in a design that you could iron the tshirt with the logo and text behund but you used a design that could get burnt when ironing if not careful. But its a good job.”

Yazzoo Personalised Clothing 3 star review on 28th October 2019

Helpful Report

Posted 5 years ago

Hi Sarah, Thanks for the feedback. If you iron the garment inside out on a low heat you should have no issue. The activation temperature for the prints is quite high. Regards, Rob

Posted 5 years ago

“Very good quality, comfy hoodies. However, the colour was not at all as I ordered. I have seen hoodies the same colour as I ordered (royal melange) but did not receive the same colour in the slightest so a bit disappointed :(”

Helpful Report

Posted 5 years ago

“Whilst the quality of the clothing is fantastic we had a problem with delivery as we needed the leavers hoodies by a certain time we paid an extra £4 for a before 10:30 AM delivery, my parcel was signed for by me (Apprantley) at 10:26 AM but I did not sign for it and I queried this with Yazzoo who came back to respond that the drivers were at my location and the GPS stated this was the case, luckily we have CCTV to show driver was onsite at 10:45 AM, I expressed my concern about this in which Yazzoo stated "Well what do you want then a refund of your £4.00?" I did state yes please. Nice to think that the company sided with the delivery firm rather than the customer.”

Helpful Report

Posted 5 years ago

“The website is a bit misleading , it is very easy to place an orders without quite realising. Also the communication was not great; like many companies online, too much automation and not enough communication”

Helpful Report

Posted 5 years ago

“Good email service however the product was missing the custom text on the sleeve which I had asked for and was present in the artwork emails I had been sent. Due to the date of our school graduation I wasn’t in a position to send the order back, luckily however most students were happy to live without it. Aside from this, the hoodies are extremely good quality and accurate to the colour chart, sizing was also as expected.”

Helpful Report

Posted 5 years ago

“Clothing well made. Colour of caps v different to website. Process of ordering was hard work.”

Helpful Report

Posted 5 years ago

“The jumpers themselves were absolutely perfect, excellent quality and looked exactly as they did online. The names and embroidery were also perfect. The initial website set up and mistaken orders however made the experience more complicated than it needed to be and left some parents dissatisfied.”

Helpful Report

Posted 5 years ago

“phone service could be a little more friendly and approachable.”

Helpful Report

Posted 6 years ago

“So far I have only encountered your ordering process. Your site clearly shows the American Express logo which implies that you accept this card. The Worldpay system won't though. Amy had to send an invoice so that I could pay by BACS though, in the end I waited until I was home and could use a different card. Your site is 'clunky' otherwise too, making it hard to move from personalised to plain garments and to compare products. Other vendors have full size pictures available for different coliurways, whereas yours just shows one image. I ordered just one type of hoodies because I know these both for weight and size, though had the site been better, I would have probably ordered a different one for comparison too.”

Helpful Report

Posted 6 years ago

“Jumpers ok but the print on the back of the jumpers way smaller than I wanted . Also the size is way to big for me. But rest is ok”

Helpful Report

Posted 6 years ago

“The design was good, but the colour of the tshirt did not match the colour on the website. I was expecting a lighter blue, but received a shade of electric blue. I have previously ordered from Yazzoo and never had an issue, just this time a little sad about the colour.”

Yazzoo Personalised Clothing 3 star review on 10th December 2018

Helpful Report

Posted 6 years ago

“I like the clothing but the threading design on it looks good but its not stiched properly for some part i hope you guys improve in the future or you can print the design instead of doing threading on the clothes overall good i like it i will be carefull when washing the cloth”

Helpful Report

Posted 6 years ago

Hi Haseeb, as discussed over email, please send us a photo of the stitching and we will try to find out the cause and resolve the issue for you. It definitely isn't normal if it isn't stitched properly so we want to get it right for you. Regards, Rob

Posted 6 years ago

“I thougtht spending that extra bit of money would make it really good. Not so pleased with the logo. I'm not sure why the border came out dark grey instead of black so the words aren't really visible. I don't think the proofs are an actually likeness and when I asked for the logo to be made bigger, the image is still quite small. I think the large t shirts are enormous! I was quite surprised and wish I could have ordered medium or even small had I known. It would have been better to see a larger image. I also asked for the delivery address to be changed twice but it still went to my home address. Overall, I was quite disappointed as I was so excited to give these out to the young people who are volunteering to help at our church pop up cafe. I would send a photo but the tshirts aren't with me at the moment.”

Helpful Report

Posted 6 years ago

“Great clothing material and prints. Best quotes on the internet but can’t give them 5 stars because of their continous usage of DPD as their courier. DPD are pathetic and absolutely unprofessional. First time the delivery was 3 days late. If got delivered no the day go the event. It was hoodies for my event staff. This time I was supposed to get the delivery on Tuesday. I’m writing this on Thursday and there is no sign of the delivery still. The event was yesterday and it was embarrassing for the staff to not have the uniform. No idea when I will get it now. Can’t fault Yazoo’s quality though even thought their supply chain is questionable.”

Helpful Report

Posted 6 years ago

“Clothing quality is very good. However the system is terrible!! Last yr, the items from your side had names misspelt. This year, they nearly sent my items to billing address than the delivery. Which is in a completely different city!! It's silly how the system can mess up even after a year of being able to improve! Please fix this, otherwise next year I will not be paying so much for your goods.”

Helpful Report

Posted 6 years ago

Hi, I have looked into the issue here and spoken to the staff involved, and it looks like the delivery address initially requested when placing the order was the billing address. Then the order was sent over to be checked, which shows the delivery address on the page, and this was then confirmed with the billing address as the delivery address. Unfortunately it was then sent out to this billing address, but we were contacted to change the address, which we did with DPD, and it was sent to the correct address in the end. I can't really see where the system has gone wrong in this case as the initially requested address was incorrect and then it wasn't picked up and was approved in the order confirmation?

Posted 6 years ago

“Cannot fault the quality of the clothing material nor the artwork. Small issue with online personalisation. Customer service was prompt and very helpful both by phone and email, but unfortunately the computer glitch couldn't be resolved and thus, I didn't get exactly receive I wanted to order.”

Helpful Report

Posted 6 years ago

“The Navy on the hoodie is not really Navy and I’m quite disappointed by that. The navy on the T shirt is what I was shown online”

Helpful Report

Posted 6 years ago

Yazzoo Personalised Clothing is rated 4.8 based on 5,889 reviews