Yay.com Reviews

Name: Yay.com
Address: Unit 4, Riverside Business Centre, Guildford
Rating: 4.97

5.0 Rating 2,032 Reviews

100 %

of reviewers recommend Yay.com

Company Reviews

Metrics

Info

5.0

Based on 2,032 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0330 122 6000

Email:

help@yay.com

Location:

Unit 4, Riverside Business Centre
Guildford
GU1 4UG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Having moved from a phone line + broadband to just broadband, a VOIP fone was just the ticket. Yay! What a cool name! So an obvious choice for me, fantastic price and as it turns out absolutely fantastic customer service and technical assistance! Whilst trying to get my head around the voip tech, these guys have impressed me with every call, great system and value for money. If you're looking for a voip provider use these guys, seriously, and no I don't work for them or know anyone there. 10/10”

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Posted 3 years ago

“Excellent, prompt service and delivery. Top class product as well.”

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Posted 3 years ago

“Great service, efficient communication, and a really easy way to get a YAY Phone service with lots of help and support to get the right deal. All responses were prompt and professional. Whenever I needed something they were there for me. Thank you guys”

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Posted 3 years ago

“Matt was of awesome help!”

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Posted 3 years ago

“I’m new to this kind of format and have had tons of questions, yet all the Yay employees have been so kind and patient with me each time. I really appreciate all their help!”

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Posted 3 years ago

“I was looking for a voip provider that had reasonably good support. Our previous provider did not. I called in and was transferred to Konner right away. Konner at YAY was absolutely the best. He was very patient and knowledgeable. He answered my question and had the issue resolved in about 3 minutes.”

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Posted 3 years ago

“Great! Well done !”

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Posted 3 years ago

“I was greatly impressed and very grateful for Connor's assistance. No hesitation in providing friendly, courteous and skilful assistance. My router issue was resolved very quickly, thanks Connor.”

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Posted 3 years ago

“Relieved to have shifted to Yay.com from Ringcentral. Extremely impressed by the personalized service and support provided by the Yay.com team. Raffi really stands out and makes you feel part of the Yay.com family and not just a "customer".”

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Posted 3 years ago

“Awesome and outstanding service. Nothing to fault and made my day.”

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Posted 3 years ago

“Brilliant service. Main switchboard answered within 4 rings, and they were straight on to the issue, solved within ten minutes.”

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Posted 3 years ago

“The support at yay.com is always first rate, with speedy replies, and questions answered. No complaints at all.”

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Posted 3 years ago

“Swift response, friendly support and all my questions answered... Thank you :-)”

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Posted 3 years ago

“helpful and polite”

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Posted 3 years ago

“A brilliant operation. Miguel and Raffi are superstars. I am not the easiest of clients as I was on the phone almost constantly with queries about my rather personalised and complex set up but they were (and still are) always helpful and willing and cheerful and the system is brilliant.”

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Posted 3 years ago

“Miguel my Rep. was excellent, patient and professional. look forward to doing business with Yay... Rosie C.”

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Posted 3 years ago

“Konnor and Nathan are an an absolute credit to this company, patience with our company went beyond and more importantly we were up and running in less than 10 minutes YAY will be highly recommended to all my fellow merchants, I honestly cannot praise your professionalism enough. Thank You Jade for introducing us Looking forward to working with YAY.COM”

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Posted 3 years ago

“This is the second time I have bought Unifi products from Yay. Best price, prompt service, fast dispatch, well packaged, and good comms... what more can I say?”

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Posted 3 years ago

“Like the app, good calls”

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Posted 3 years ago

“Miguel was very helpful and resolved my issue very quickly which is something I needed in order to be able to work completely remotely and so I really appreciate that this could be done. Thank you”

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Posted 3 years ago

Yay.com is rated 5.0 based on 2,032 reviews