Yay.com Reviews

Name: Yay.com
Address: Unit 4, Riverside Business Centre, Guildford
Rating: 4.97

5.0 Rating 2,032 Reviews

100 %

of reviewers recommend Yay.com

Company Reviews

Metrics

Info

5.0

Based on 2,032 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0330 122 6000

Email:

help@yay.com

Location:

Unit 4, Riverside Business Centre
Guildford
GU1 4UG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Raffi is the core for Yay's support. She is sweet, proffesional and extremely helpful. Superb team member, thanks to her - I saved a lot of headache. Lots of thanks from wedash!”

Helpful Report

Posted 4 years ago

“Excellent customers service! I highly recommend yay.com! Easy process, very straight forward. As soon as I purchased the package I received a call from Megan who helped me set up all users and devices.”

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Posted 4 years ago

“We have been using the Yay service for a few months now, with a couple of telephone lines. The service and support has been excellent, particularly the technical operators who have supported us on a couple of setup questions. Great service!”

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Posted 4 years ago

“Meg did a fantastic job!”

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Posted 4 years ago

“Delighted with the customer service. Completely new to VoIP and Miguel used AnyDesk app to configure the whole thing including my Grandstream ATA (adaptor). Looking forward, at the end of my 14-day free trial, to a long and happy relationship.”

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Posted 4 years ago

“Thanks matt brilliant service 3years now”

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Posted 4 years ago

“The young man we dealt with was fantastically patient and knowledgeable. Got the job done swiftly and efficiently. A real pleasure to deal with.”

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Posted 4 years ago

“Great service and support to talk you through the set up process. Getting your head around the concept is tricky at first, but clearly explained every time by the helpline.”

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Posted 4 years ago

“Best in the business, with great systems and awesome customer support, can't be beaten! Highly recommend.”

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Posted 4 years ago

“Meg was very patient with me and set me up within 10 mins. ver polite and charming to talk to, thank you”

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Posted 4 years ago

“Cheapest online price I found with delivery included. Fast & efficient service received. Item perfect. Thanks again.”

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Posted 4 years ago

“I was asked by a friend who was out of the country to help get his Voice over IP system re-working followingvan issue with a Virgin Router re-boot. The guys at YAY support were fantastic, really professional and together we sorted the issue easily so his business calls were reinstated.”

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Posted 4 years ago

“Excellent support, call answered straight away, Miguel was so helpful and friendly and sorted out my problem straight away”

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Posted 4 years ago

“Yay is an awesome Voip service. They are always helpful when I call in. I highly recommend them.”

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Posted 4 years ago

“Even though I have had a couple of glitches whilst I worked out how it all works, for me, I will stick with Yay.com because they have excellent customer service and THEY ANSWER THE PHONE! Jez helped me today and was super friendly, efficient and didn't bamboozle me with tech talk. We sorted out my issue in a few minutes and I am ready to go again with the Yay service I have come to rely on and trust.”

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Posted 4 years ago

“This might be the easiest review ever, the customer service is 150% better than anywhere I have ever dealt with. Being a bit of a newbie in the VOIP world I have needed a couple of pointers and everyone you speak to give you the nicest support with very knowledgeable advisors and a pretty easy to use website, they can walk you through any problems. All apps work well and as a small business we recommend yay.com all the time and look forward to growing our business and using Yay.com to support our communications. CUBTECH”

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Posted 4 years ago

“I have always found Yay customer service & technical support very helpful. No matter how long it takes to fix my technical issues, Yay are always patient and apologetic for the time it takes to fix my issues. Yay are, kind polite & professional and offer exceptional customer service. I would not hesitate to recommend Yay.com for VOIP communications. Well done Miguel & Yay.com”

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Posted 4 years ago

“Cracking service, excellent product and a super helpful support team.”

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Posted 4 years ago

“Really very attentive and professional. Super friendly and helpful too. Have recently dealt with Miguel & Jacob. Both excellent”

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Posted 4 years ago

“Excellent online ordering process, good price, rapid despatch and good packaging. Router is living up to expectations so everything was absolutely fine. No complaints whatsoever.”

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Posted 4 years ago

Yay.com is rated 5.0 based on 2,032 reviews