Yay.com Reviews

Name: Yay.com
Address: Unit 4, Riverside Business Centre, Guildford
Rating: 4.97

5.0 Rating 2,032 Reviews

100 %

of reviewers recommend Yay.com

Company Reviews

Metrics

Info

5.0

Based on 2,032 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0330 122 6000

Email:

help@yay.com

Location:

Unit 4, Riverside Business Centre
Guildford
GU1 4UG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use site, quick delivery, good prices.”

Helpful Report

Posted 5 years ago

“Excellent service and support from Yay. Had a few issues on the account and Konnor from their support team was able to rapidly sort them for me and kept me advised every step of the way. The issues were fairly minor but needed resolution and it's great to work with a company that responds so quickly, actually talks to you on the phone as well as by email and most importantly - fixes the issue quickly and when they say they will.”

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Posted 5 years ago

“Having someone like Victoria on the phone, knowledge and patience made a good impression and the difference , Reading other good reviews, I knew I was on the right path.Highly recommended ! Flexible service, allows to grow with you. Well done Yay and Thank you !”

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Posted 5 years ago

“New customer to Yay.com and so far they have been superb, particularly their technical support which are always available, very pleasant to deal with and very knowledgeable. We've had a number of setup hiccups all which the tech support team have managed to sort out very quickly. Very impressed”

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Posted 5 years ago

“I have an excellent experience when ordering from Yay! The customer service is outstanding. I needed to return an idea which was replaced and picked up the next day. Definitely a company i will be recommending.”

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Posted 5 years ago

“Konnor was very fast in his efforts . He also taught me a few techniques . I would recommend yay to everyone.”

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Posted 5 years ago

“The Yay.com team were exceptionally supportive in getting our team's VOIP service transferred from our previous supplier and also in helping us set up new users and hardware as and when needed. The VOIP service itself is miles ahead of our previous supplier in terms of quality and reliability and the intuitiveness of the online user interface makes it easy for us to manage changes and get the most out of the services functionality on a day to day basis. It's also well worth checking out the new mobile app which is incredibly easy to set up and use and again far better than alternatives third party solutions we have tried.”

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Posted 5 years ago

“meg is good...v good.”

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Posted 5 years ago

“Was very helpful and informative in setting up new phones and customising our existing set up efficiently over the phone.”

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Posted 5 years ago

“Yay has been offer very efficient and kind services at a super economical price. My help requests were all responded and solved very timely.”

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Posted 5 years ago

“Not only had the item in stock when many others didn't, but a good price too.”

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Posted 5 years ago

“Staff are really helpful- above and beyond to take the stress out of the confusing technology”

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Posted 5 years ago

“Very helpful assistant, my query was sorted out very fast and I would recommend this service to others.”

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Posted 5 years ago

“Very helpful👍”

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Posted 5 years ago

“Matt was extremely helpful and very patient in helping me to sort out an issue with my deskphone and mobile apps”

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Posted 5 years ago

“Easy to create an online account and quick, superb helpdesk assistance by Jez on the phone meant that I was up and running in minutes. Recommended +++.”

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Posted 5 years ago

“Good price delivered fast.”

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Posted 5 years ago

“as described and quick”

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Posted 5 years ago

“Ordered phone system on Tuesday (after 6 pm) and it arrived today, (Thursday) Set it up with the support of the Yay team, so far this has been an easy and seamless process - keep up the good work Yay!”

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Posted 5 years ago

“Everything’s perfect, Konnor configured my phone in minutes using remote access.”

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Posted 5 years ago

Yay.com is rated 5.0 based on 2,032 reviews