Yay.com Reviews

Name: Yay.com
Address: Unit 4, Riverside Business Centre, Guildford
Rating: 4.97

5.0 Rating 2,033 Reviews

100 %

of reviewers recommend Yay.com

Company Reviews

Metrics

Info

5.0

Based on 2,033 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0330 122 6000

Email:

help@yay.com

Location:

Unit 4, Riverside Business Centre
Guildford
GU1 4UG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great price, great customer service!”

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Posted 2 years ago

“Excellent service and patient team who took the time to explain the ins and outs of the service and take me through set up for my new company. I would highly recommend them.”

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Posted 2 years ago

“Always excellent service”

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Posted 2 years ago

“great help from konnor today.”

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Posted 2 years ago

“good support team thank you”

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Posted 2 years ago

“Had a problem with Yay phones not working having changed internet provider in France. Encrypting the Yay phone line sorted the problem. The solution was rapidly identified and enacted. Now all works perfectly. Bravo, Nathan!”

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Posted 2 years ago

“Excellent customer service reps!”

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Posted 3 years ago

“We had an issue with the phone system at one of our clients and Derek was superb on the phone helping us out. He diagnosed and solved the problem for us very quickly and can't recommend him enough. We now have a very happy client too!!”

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Posted 3 years ago

“Thanks again more great service from Yay. Jez in support sorted my enquiry so quickly, I loved the "I can explain how to do that, or shall I do it for you?" Best question I've been asked all week and the easiest to answer. Thanks very much 9/12/21”

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Posted 3 years ago

“Very good customer support, fast, responsive and helpful, always listening to you. Thank you very much.”

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Posted 3 years ago

“Needed some help and advice and phoned up. Answered quickly and got Jez Pickering who was excellent. Quickly diagnosed where I was going wrong and helped show me how to make changes and then checked to make sure that all was sorted. A credit to Yay. I hope that you are paying him enough!”

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Posted 3 years ago

“Excellent customer service. Matt was pleasant, considerate, and very knowledgeable, supremely quick at resolving my initial queries. Yay.com far outweighs the traditional landline phone service offered by companies such as BT. I now feel much more in control of my calls, and I am grateful that it can accommodate the needs of my elderly relative. This is a great product and service that has catapulted my home phone experience for the better.”

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Posted 3 years ago

“I feel this is the best VOIP provider in the UK. Exceptionally fast phone support with a real person. Any issue is solved quickly and professionally. Great package rates and simple to use. I have been a customer for 3 years and would not go anywhere else. Highly recommended.”

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Posted 3 years ago

“good service, thank you.”

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Posted 3 years ago

“Excellent service always!!! Thank you Miguel for resolving my issues, you were amazing !!!”

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Posted 3 years ago

“Easy set up from the start. Did have an issue saving changes to my DNS records but a quick email was all it took and up and running under an hour later. Excellent customer service. Fast and reliable.”

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Posted 3 years ago

“I always get fantastic service from Yay.com. whenever I call to trouble shoot. Today it was Miguel who helped me get my phone lines back on after my router crashed. He was absolutely great!!!! Thank you Miguel. 😊”

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Posted 3 years ago

“Nathan was very helpful in transferring a number from my account to another. Fantastic support, thanks.”

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Posted 3 years ago

“Brian was excellent in his manner in helping me navigate the system”

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Posted 3 years ago

“staff are always there to help with any problems excellent customer service”

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Posted 3 years ago

Yay.com is rated 5.0 based on 2,033 reviews