Yay.com Reviews

Name: Yay.com
Address: Unit 4, Riverside Business Centre, Guildford
Rating: 4.97

5.0 Rating 2,032 Reviews

100 %

of reviewers recommend Yay.com

Company Reviews

Metrics

Info

5.0

Based on 2,032 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0330 122 6000

Email:

help@yay.com

Location:

Unit 4, Riverside Business Centre
Guildford
GU1 4UG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I rang unsure of how to install our new system and it was no bother to yay at all to do it all for us. No fuss, no hassle they just done the work for us and checked it before letting us go it alone. Thank you guys, we really appreciate your support.”

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Posted 6 years ago

“Just started with Yay.com. Not only can you can actually talk to their staff easily, but they realise that not everyone is an expert in telecommunications and are happy to explain in detail where necessary. Everyone I have spoken to to date has been very friendly, and see to want to assist, but they are also knowledgeable. The service to date seems to be good and easy to use. The dashboard offers detailed information on all of the important aspects of running the account. So far so good.”

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Posted 6 years ago

“The customer service when initially signing up for the service with Connor was excellent and the features of the VOIP offering way exceeded my expectations, and all at a very reasonable cost.”

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Posted 6 years ago

“Sometimes we need the phones to do a specific thing so i give the guys a Yay a call. They are always very helpful and so far have found a solution every time i ring. I think the platform is very powerful. It allows us to answer calls when im in a shopping centre, but the customer thinks i am in a call centre in a office.”

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Posted 6 years ago

“Amazing customer support, answered my question quickly and wiith WAY more detail than I expected!”

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Posted 6 years ago

“I have dealt with Yay.com with both digital services and purchasing of hardware. They have always took the time to deal with queries that I had. Their support is next to none. Very friendly staff to deal with.”

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Posted 6 years ago

“Despite some difficulties with another provider Yay support staff enabled me to transfer all of my domains to Yay and enabled me to setup and reestablish control over my Domain Management. I am a lot happier now thanks to the willingness of YAY Support Staff to engage and get things moving in the right and appropriate direction. Very Happy Customer.”

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Posted 6 years ago

“Very helpful and polite!”

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Posted 6 years ago

“My query was dealt with attentively and promptly. The staff member that I spoke to was also very friendly which is always appreciative”

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Posted 6 years ago

“Had issues setting up my grandsrtream ht802 device, Connor done everything for me and got my device running again. Brilliant service and highly recommended.”

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Posted 6 years ago

“Very competitive prices, free next-day delivery on most orders, and fantastic support that usually get back to you within the hour.”

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Posted 6 years ago

“Great Service from start to finish. Best possible price too. Will definitely use again. Thanks”

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Posted 6 years ago

“answering questions is very fast and service efficiency is very high!”

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Posted 6 years ago

“YaY always provide an excellent support service. Their team are very helpful and extremely valuable to my business.”

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Posted 6 years ago

“Superb staff response - quick, polite, efficient. Just what I wanted and not a second spend. I felt like I was speaking to a customer-focused agent who knew exactly what I needed to do.”

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Posted 6 years ago

“Prompt. Polite. Very helpful.”

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Posted 6 years ago

“A pleasure to deal with - Yay.com service is excellent and also good value !!”

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Posted 6 years ago

“Great support and extra help given. 5 out of 5 indeed!”

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Posted 6 years ago

“Perfect customer service.quick,sympatic and helpfull. Thank you from France :)”

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Posted 6 years ago

“forgot the ladies name she was very good and cool”

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Posted 6 years ago

Yay.com is rated 5.0 based on 2,032 reviews