Yay.com Reviews

Name: Yay.com
Address: Unit 4, Riverside Business Centre, Guildford
Rating: 4.97

5.0 Rating 2,037 Reviews

100 %

of reviewers recommend Yay.com

Company Reviews

Metrics

Info

5.0

Based on 2,037 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0330 122 6000

Email:

help@yay.com

Location:

Unit 4, Riverside Business Centre
Guildford
GU1 4UG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bertie was very helpful”

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Posted 2 years ago

“Have been using Yay for a while now for our business line and they have always been really good! Customer support is top class too. Would recommend to anyone!”

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Posted 2 years ago

“So amazing! I spoke to Bertie and he has helped me with my issue and even emailed me this form which he didn’t have to do but he did amazing customer support!”

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Posted 2 years ago

“Yay always a pleasure to deal. We have been a customer for 10 years They answer rapid both calls and emails”

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Posted 2 years ago

“Sol’s help was amazing and patient with my VoIP connection problems with endless calls and emails.”

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Posted 2 years ago

“I received very prompt and friendly help from Dom and Sol in rationalising my extensive list of domain backorders. They went beyond the call of duty and saved me a lot of time and effort in the process. Excellent.”

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Posted 2 years ago

“The experience has been fantastic. Change over went smoothly, the software is so easy to understand and has made a big difference to our company efficiency. Any problems have been dealt with promptly and the online chat service was great got through to a human being who sorted thngs very quickly .”

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Posted 2 years ago

“As always, if I need to ring the guys at YAY, they are super helpful, polite and speedy at sorting out any issues we may have - thanks for the support and kindness as always Bertie”

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Posted 2 years ago

“We decided to change to Yay for our phone system after we had problems with a different provider. Sol took us through the process and explained everything brilliantly. Any follow up questions we had were taken care of quickly and patiently. It's made a huge difference to our business now that we have phones that work!”

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Posted 2 years ago

“Bertie is the man! Answered all my questions. Was very patient with me. Walked me through all the changes I needed to make. Thumbs up for him and the Yay team.”

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Posted 2 years ago

“This compnay is just the best. Don't go with BT or Virgin, I would port your number over and let YAY.com take care of all your needs. If I get any issues which is very rare, they always help me on the phone within minutes.”

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Posted 2 years ago

“Very good company! Just started working with them. Good service and are willing to help with any problems you may have. Highly recommended!!! Christopher Foster from Tokyo, Japan”

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Posted 2 years ago

“Answered pretty quickly and the person who answered was able to fix the problem - no referral to another dept. Straight on to Anydesk and set up my IP phone in no time at all.”

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Posted 2 years ago

“Sol was very professional & helpful. Keep up the good work!”

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Posted 2 years ago

“Hi Spoke to Bertie on Friday and he was just fantastic sorting everything out for me, would highly recommend this company and this guy also very professional. Beverly”

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Posted 2 years ago

“We've been using Yay for more than a year now at The Elocution Coach, and I have to say, you just can't fault the service. There is never a hitch when calling their Customer Service team, even if you're struggling to work out the best way to use their many features. A huge thanks to the team including Bertie, Sol and Dom just to name a few 🙏”

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Posted 2 years ago

“a quick service I have received and a good and trust worthy via my experience”

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Posted 2 years ago

“Very helpful and fast in reply support team. My issue was settled almost immediately. Kind regards to all of them.”

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Posted 2 years ago

“I have been a client for >1 year. They provide excellent customer service and a user interface that is exceptionally intuitive, easy on the eye and therefore a pleasure to use. The call quality is ace and their fees are very reasonable for this feature rich VoIP system. All-in-all it's a big thumbs up from me!”

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Posted 2 years ago

“Phone set up problem efficiently and courteously resolved by Dom at Yay.”

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Posted 2 years ago

Yay.com is rated 5.0 based on 2,037 reviews