Yay.com Reviews

Name: Yay.com
Address: Unit 4, Riverside Business Centre, Guildford
Rating: 4.97

5.0 Rating 2,032 Reviews

100 %

of reviewers recommend Yay.com

Company Reviews

Metrics

Info

5.0

Based on 2,032 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0330 122 6000

Email:

help@yay.com

Location:

Unit 4, Riverside Business Centre
Guildford
GU1 4UG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful customer service”

Helpful Report

Posted 5 years ago

Hi Rhyan, Thanks very much for your review - it really means alot :) If you need anything else from us please don't hesitate to reach out. Jez (Yay Support)

Posted 5 years ago

“Great service, with very attentive customer service.”

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Posted 5 years ago

Hi Matt, Thanks for your review! Victoria asked me to mention that she is happy you are all set up now, and of course please let us know if you ever need anything else in future! Jez (Yay Support)

Posted 5 years ago

“What a great service. We have moved from near London to Devon. I’m self-employed so keeping our landline number running was the biggest stress when arranging things. Can’t remember who told me about Yay but what a life saver. They talked me through setting the account up and getting things running on my mobile phone. So if my customers called I would get a call or an email with a recorded message! Perfect system!!”

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Posted 5 years ago

Hi there reviewer! Thank you very much for leaving your feedback on your experience :) We are really pleased you had a good one, and of course please don't hesitate to call us if you ever need anything in future! Jez

Posted 5 years ago

“Jez responded promptly to my email and sorted out the problem I had Thank you so much First class service Susan”

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Posted 5 years ago

Hi Susan, Thanks so much for your review, and for your lovely feedback. Of course, if you need anything else from us in the future please don't hesitate to email or call us again :) Jez

Posted 5 years ago

“10/10. Really excellent service. Efficient, speedy and friendly. Very impressive.”

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Posted 5 years ago

Hi Cleone, Thanks so much for leaving a review for us - we are super happy you have had such a good experience so far and hope you continue to do so in future. Any questions please don't hesitate to let us know :) Jez

Posted 5 years ago

“Excellent service & advice. All concerns & questions answered with good knowledge of the products, in a manner easily understood. Prompt confirmation of sale with details of installation & on-going customer support.”

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Posted 5 years ago

Hi Davina, Thanks for taking the time to leave your review! We are always happy to help, and of course, do let us know if you need anything else from us in future :) Jez

Posted 5 years ago

“Yay have always provided a fantastic service for VOIP services, with amazing features and at a cost everyone can afford. Business grade services at the best prices. The best thing about Yay is their customer service and support, it's awesome! They're always happy to help and nothing is too much trouble, combined with the great service, it's just brilliant. Would recommend them to everyone without hesitation.”

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Posted 5 years ago

Hi Richard Thanks so much for your lovely review, I’m glad you’re enjoying the service! If you need anything else from us please do let me know :-) Thanks, Meg

Posted 4 years ago

“Yay manage to make what could be a super complicated thing to set up SUPER easy. Any time I encounter something I don't understand they sort it within minutes, and we have been happily using the VOIP technology along with a brilliant call routing setup (which they helped with!) for years now! Thankyou!”

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Posted 5 years ago

“Very easy to deal with, very helpful, no stress!”

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Posted 5 years ago

“Flexible, powerful, affordable + incredible customer service. I have a small 2 person team (aka low value customer) so I wouldn't expect much from a customer service perspective. But when I had an issue with an integration the support (Pipedrive), I was surprised to discover an incredibly responsive and professional team was happy to assist. They discovered the integration issue was on their end and quickly worked to resolve it, keeping me up-to-date along the way. In the end, everything works smoothly, and yay.com has gained a very happy customer. Highly recommend.”

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Posted 5 years ago

“Meg was lovely. Patient, efficient, knowledgeable. A real asset to your company.”

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Posted 5 years ago

“Can't fault the service. How many organisations proactively call you to find out if everything is OK instead of keeping you endlessly on hold while they tell you how important your call is to them! Happy to recommend.”

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Posted 5 years ago

“Fast service! Knowledgable and very friendly.”

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Posted 5 years ago

“Hello! I have called several times during the last two weeks and Meg, Victoria and Jez were always there to help. I know I was a difficult customer and I appreciate the availability of the guys, my questions have been handled promptly, definitely an excellent customer service, thank you very much! Angelo”

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Posted 5 years ago

“Excellent customer service agent, very helpful 😊”

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Posted 5 years ago

“Early days but it seems a very thorough and easy to use product, customer service and assistance has been excellent.”

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Posted 5 years ago

“Excellent, great help.”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“Great customer service - super quick response and always solve a problem”

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Posted 5 years ago

“Found the fault and rectified straight away well done”

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Posted 5 years ago

Yay.com is rated 5.0 based on 2,032 reviews