Name: Yay.com
Address: Unit 4, Riverside Business Centre, Guildford
Rating: 4.97

“Jez provided excellent service - cannot fault!”

Posted 4 years ago

“So far excellent service I cannot comment more until the service is up and running, if it continues the same I will be more than satisfied. JS”

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Posted 4 years ago

“Great l, fast service and a fantastic price.”

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Posted 4 years ago

“Had the item I wanted in stock and at a competitive price. A slight mistake in the comms was very quickly corrected (before I'd even queried it) and the goods were delivered promptly and well packaged. My first order with YAY but I wouldn't hesitate to use them again.”

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Posted 4 years ago

“Wireless extender Out of stock everywhere. The following day Yay showed 1 in stock . I ordered it with a bit of trepidation expecting an email telling me it would be a week + delivery. The first email back was to acknowledge order, the next to inform me of the following days delivery. Less than 20 hours from ordering and now have Wifi everywhere. Very impressed!!”

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Posted 4 years ago

“Fantastic Service. They called me as a new customer to see if I was settling in. I called them back and spoke to someone within a few seconds. They were extremely helpful and clarified any questions I had and didn't try to sell me anything I didn't need. The advice was spot on and helpful and solved a problem we were having in deciding how to deploy our service. Can't recommend them enough. Brilliant Service”

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Posted 4 years ago

“I am so happy to be using Yay for my communication needs. They completely understand the modern VoIP market, and don't subscribe to the archaic methods of pricing and service provision. I couldn't be happier with the service I've received, the team have been great (and patient!) answering my questions, and getting us connected. The entire process of migrating away from ISDN to a SIP trunk has been painless and seamless. Thanks, Yay!”

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Posted 4 years ago

“Brilliant guys! They helped me set up many things. Quick Response! Absolutely Recommended! 👍🏻”

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Posted 4 years ago

“The Representative was very helpful and wanted to resolve the problem with patience, she did excellent job by understanding the problem, by taking remote assistance made the things very easy, simple. The company is lucky to have the quality employee and representative.”

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Posted 4 years ago

“When each and every one of us humans loathes the soul-destroying sound of a telephonic computer voice asking questions and putting us on hold until we lose the will to live and finally answered by a real person who tells us we need to be transferred to another and either lose the connection or are once again sentenced to an epoch of coma-inducing muzak, how is it that big companies whose public statements oozing dedication to their customers do it with heartbreaking relentlessness? Recently, my business moved locations, had a BT landline installed, and put in to have my longstanding Yay account number ported over. It took 4 months of endless such phone calls to BT to get it done. My brain has turned to mush in the process. The rage and frustration they have put me through with their ineptitude has aged me. And here's the point: All the while, the professionalism, kindness, knowledge, consistency, and willingness to always go the extra mile of Yay's Meg Gurnell restored my faith that humanity may escape the fate of the Neanderthal. In spite of BT's utter bungling, Yay's Meg got the job done and with a smile. You're a star, Meg. Vincero! Teo x”

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Posted 4 years ago

“When each and every one of us humans loathes the soul-destroying sound of a telephonic computer voice asking questions and putting us on hold until we lose the will to live and finally answered by a real person who tells us we need to be transferred to another and either lose the connection or are once again sentenced to an epoch of coma-inducing muzak, how is it that big companies whose public statements oozing dedication to their customers do it with heartbreaking relentlessness? Recently, my business moved locations, had a BT landline installed, and put in to have my longstanding Yay account number ported over. It took 4 months of endless such phone calls to BT to get it done. My brain has turned to mush in the process. The rage and frustration they have put me through with their ineptitude has aged me. And here's the point: All the while, the professionalism, kindness, knowledge, consistency, and willingness to always go the extra mile of Yay's Meg Gurnell restored my faith that humanity may escape the fate of the Neanderthal. In spite of BT's utter bungling, Yay's Meg got the job done and with a smile. You're a star, Meg. Vincero! Teo x”

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Posted 4 years ago

“The rep went out of the way to help me fix the issue I had with my deskphone.”

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Posted 4 years ago

“Jez was very helpful this morning and knowledgeable. He managed to sole our problem quickly and effectively. He was polite throughout the call. I would highly recommend YAY.com”

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Posted 4 years ago

“Very Helpful, friendly support”

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Posted 4 years ago

“Amazing Amazing Amazing and reliable what more could you want”

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Posted 4 years ago

“Amazing Amazing Amazing and reliable what more could you want”

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Posted 4 years ago

“Really great customer service from Jez. Guided me through all the steps to get the account up and running.”

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Posted 4 years ago

“We have been using the service for a couple of years and we're really happy with it. Yay.com has certainly helped our company to keep going through this pandemic, we would have been stuck if we were still on the old copper lines. Konnor, Meg, Jez and Victoria all provide top notch service. I'd recommend yay.com to anyone thinking of switching.”

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Posted 4 years ago

“Really good, friendly, helpful customer service set me up in no time, and all for a great price!”

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Posted 4 years ago

“Super easy to use and worms perfect providing you set it up correctly. Plus they have a great custumer series team. Recommend”

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Posted 4 years ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Yay.com Reviews