Yay.com Reviews

Name: Yay.com
Address: Unit 4, Riverside Business Centre, Guildford
Rating: 4.97

5.0 Rating 2,032 Reviews

100 %

of reviewers recommend Yay.com

Company Reviews

Metrics

Info

5.0

Based on 2,032 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0330 122 6000

Email:

help@yay.com

Location:

Unit 4, Riverside Business Centre
Guildford
GU1 4UG

Write Your review

Tell us how Yay.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So glad I chose yay.com. Service is excellent! Connor called me just minutes after I registered on the website, he helped me set everything up there and then. Together we had the phone working, just as I wanted it within the one call. Thank you for making it so easy.”

Helpful Report

Posted 6 years ago

“Matthew was really helpful and knew exactly how to resolve the issue.”

Helpful Report

Posted 6 years ago

“Amazing service and products.”

Helpful Report

Posted 6 years ago

“Only been using them for a few days so can only comment on what they have done so far which has been excellent. Have spoken to 3 different people all of whom have been very polite and professional, have dealt with Connor twice and so far would rate him 5 stars. Keep up the good work.”

Helpful Report

Posted 6 years ago

“Cancelled my domestic landline due to the high cost and moved to Yay's PAYG service. Transferred old landline number with no hassle. Now works a treat! Great service and customer support!”

Helpful Report

Posted 6 years ago

“Very happy with the service ,nothing is ever too much trouble .I hope you never get taken over by one of the big telcos!!”

Helpful Report

Posted 6 years ago

“Extremely happy with service, staff are very helpful and polite. Support was also great took the time to make sure services were working as they should, system is very good too easy to understand and lots of useful stuff as well thanks for the great service Sean Owen Complete Signage Ltd”

Helpful Report

Posted 6 years ago

“always extremely helpful.”

Helpful Report

Posted 6 years ago

“Everyone I spoke to was a great help, especially those who helped set up extra lines and a voicemail system. Will recommend.”

Helpful Report

Posted 6 years ago

“I have been using Yay as a customer for almost 6 weeks now and feel the team, especially Meg, Jez, and Connor go out of their way to assist me with all the issues I experience through my own lack of tech-savviness (is there such a word?) - so much so I have the number on speed-dial. Well done for being such a supportive provider. Highly recommended!”

Helpful Report

Posted 6 years ago

“As helpful as ever with a great attitude to even the most simple requests! Keep the awesome work up Yay!”

Helpful Report

Posted 6 years ago

“Matt resolved my problems really quickly”

Helpful Report

Posted 6 years ago

“We needed to make a quick exit from the office as "The Beast from the East" and Storm Emma descended, so we put in a call to Yay for help with diverting the phone lines to our mobile numbers. Jez was brilliant - he reassured us that it wasn't a problem to do and told us to get moving while he handled it. He then sent us an email letting us know when all the temporary lines had been set up and when they're due to revert back, so everything was already working by the time we got home. I even received a call from a client through my hands-free car kit on my journey home (a 20 minute journey which took almost 3 hours) so we're really pleased with the service and it means we have very happy clients because we can continue working while most other businesses are being forced to close.”

Helpful Report

Posted 6 years ago

“Excellent call handler, sorted out my technophobe issue with extreme professionalism. Totally happy with the service provided and would highly recommend. Thank you so very much :)”

Helpful Report

Posted 6 years ago

“Excellent help very patient and dealt with my issues perfectly”

Helpful Report

Posted 6 years ago

“Connor was very patient considering that, as an IT Pro(aparently) I was a complete plan! Yay! We're back up and running, thanks for your patience!!”

Helpful Report

Posted 6 years ago

“The customer service is second to none. We call up and ask them to make changes for us alot and they always happily do it. Excellent!”

Helpful Report

Posted 6 years ago

“help me very nicely - well done”

Helpful Report

Posted 6 years ago

“Fast, efficient service, proactive communications, and great prices. Very happy.”

Helpful Report

Posted 6 years ago

“Very helpful staff every time I call. Really love this company.”

Helpful Report

Posted 6 years ago

Yay.com is rated 5.0 based on 2,032 reviews