Yay.com Reviews

Name: Yay.com
Address: Unit 4, Riverside Business Centre, Guildford
Rating: 4.97

5.0 Rating 2,032 Reviews

100 %

of reviewers recommend Yay.com

Company Reviews

Metrics

Info

5.0

Based on 2,032 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0330 122 6000

Email:

help@yay.com

Location:

Unit 4, Riverside Business Centre
Guildford
GU1 4UG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service. My order was out of stock. Clearly marked on website but I'd missed it. Yay contacted me straight away and confirmed an accurate restock date which I was happy with. Yay definitely strive to provide a 5 star service. Many thanks”

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Posted 3 years ago

“Jez was absolutely amazing his customer service was excellent he was patient and helpful. He covered all areas to try and identify the issues raised.”

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Posted 3 years ago

“I spoke to Konnor and he was pleasant, precise and prompt. He listened to my question, established what I needed and got it done! Exactly the type of interaction I wanted and the result I needed.”

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Posted 3 years ago

“Joel was friendly, very helpful and explained what I needed clearly.”

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Posted 3 years ago

“He was extremely helpful stayed on the phone with me until I understood. He talked me through step by step.”

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Posted 3 years ago

“Great platform, easy to use. Amazing customer service, especially from Raffi I think. He didn't have to, but he honoured a promotion that I had missed out on due to chance. Thanks!”

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Posted 3 years ago

“I transferred in roughly 20 domains, all went through without a hitch. Looking forward to the cheaper renewals!”

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Posted 3 years ago

“Had a brilliant call with Dinash, amazing service, and very efficient! well done review.io!”

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Posted 3 years ago

“I had to call to get my telephone system set up. 1st class service, managed to help me in minutes. I would never have been able to set my system up without your help. Many thanks”

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Posted 3 years ago

“I had the pleasure of speaking with Miguel today. Miguel was very friendly and reassured me that he would be able to help me with my queries. He was extremely clear with his instructions and went above and beyond to ensure I had my questions answered. Miguel had great customer service and Yay.com knowledge.”

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Posted 3 years ago

“Great customer service. I couldn't set up the app, so called customer service and Matt on the end of the phone talked me through the set up and then helped me set up loads of advanced features. Great service, would recommend.”

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Posted 3 years ago

“Spoke to a lady named Meg, who was absolutely amazing, I was struggling setting up my business line and I had no idea what I was doing, Meg literally did it all for me remotely she was fantastic, I honestly would recommend yay to any start up or fully running businesses especially if they are working remotely, my service is now all set up with my office land line, call forwarding and my easy app. Brilliant service. Huge thanks to Meg”

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Posted 3 years ago

“Over the past years I've ordered multiple items of UniFi kit and yay has always been competitive on price and speedy on delivery. The service has been excellent.”

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Posted 3 years ago

“Trialling their 14 day free period. Really impressed so far with how it all works. Excellent & helpful customer service”

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Posted 3 years ago

“Pleased with support setting up trunk”

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Posted 3 years ago

“Konnor was exceptionally helpful in talking through some changes I needed.. refreshing to experience great customer service fir a change!”

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Posted 3 years ago

“Excellent service and product and top notch customer service would recommend to anybody.”

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Posted 3 years ago

“Thank you to Miguel who has been extremely helpful. He solved all our queries really patiently and professionally. Many thanks once again.”

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Posted 3 years ago

“We have just joined up for the free 14 trial. At first I thought it was very complicated but then I called Miguel and got such great support in setting everything up. He was very helpful & made all my worries its too complicated disappear. thank you!”

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Posted 3 years ago

“Great customer support, great that they have working hours later into the day. The guy I spoke to was clear, confident and easily worked through all of my questions and steps without hassle or confusion. Would recommend. No issues with call qualities so far and the interface once is simple & intuitive to use.”

Helpful Report

Posted 3 years ago

Yay.com is rated 5.0 based on 2,032 reviews