Yay.com Reviews

Name: Yay.com
Address: Unit 4, Riverside Business Centre, Guildford
Rating: 4.97

5.0 Rating 2,032 Reviews

100 %

of reviewers recommend Yay.com

Company Reviews

Metrics

Info

5.0

Based on 2,032 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0330 122 6000

Email:

help@yay.com

Location:

Unit 4, Riverside Business Centre
Guildford
GU1 4UG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A+ 1st class service”

Helpful Report

Posted 4 years ago

“great service, support and easy to use the system, customer service and tech support on point and fast to respond. just what you need in this fast-paced world.”

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Posted 4 years ago

“Great company. The very few issues I have had with them have been easily resolved with a quick call to them over the phone.”

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Posted 4 years ago

“Support team is very quick to answer your call and always someone willing to help and have so much knowledge of their product. Excellent customer service!”

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Posted 4 years ago

“They are always willing to listen, to guide and to offer help whatever that help may consist of. I gain great confidence from them and each of the people I have dealt with has a deal of knowledge. Thank you all, thank you Meg.”

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Posted 4 years ago

“Konnor helped me a lot and I’m looking forward to using their service more!”

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Posted 4 years ago

“I know nothing about computers networking I searched around for someone to help me as networking people like to hack I needed someone trustworthy and reliable as I knew nothing about this area I got talking to NetXl a gentleman called Mr Konnor I cannot praise him enough because I was at wits end of worry and frustration basically absolutelyi Was helpless by now I can only highly recommend 100% confidence that my data is all secure 100% helpfulness 100% courteous to me I would recommend to use them and I will be going back to use them Worth every penny Thank You Ever So Much Mark Burton From Hesham”

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Posted 4 years ago

“A truly excellent phone system that has revolutionised how we communicate and handle our customers calls. Crystal clear too.”

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Posted 4 years ago

“Really high quality technical support - solved my problem in minutes.”

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Posted 4 years ago

“To the point.”

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Posted 4 years ago

“Our team has been on yay for a year now after trying several other VoIP providers before, also large names. Call quality is very good. We mainly talk in Spain to Spanish mobiles. Integration with our CRM works very well. Never had an issue down-time. Customer service is excellent. Very friendly, very responsive. Thank you very much! You make our lives easier.”

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Posted 4 years ago

“We had an issue setting up our voip phones (nothing to do with YAY) but they sorted it for us within 30 minutes. We signed up a week ago and really have ZERO complaints! Very easy to navigate the site and perfect for a small growing company like ours. If anything, I am gutted I had not found them sooner.”

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Posted 4 years ago

“Fast and efficient. Thanks you”

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Posted 4 years ago

“Konnor was very helpful, as a matter of fact, I would regard him as a fountain of knowledge when it comes to VOIP, and its capabilities, are a good company to deal with - highly recommended”

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Posted 4 years ago

“Fast response to my query and extremely helpful in resolving it! Thank you!”

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Posted 4 years ago

“Very helpful over the phone, explained things in terms I could understand so I wasn't baffled with technology.”

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Posted 4 years ago

“Bought VOIP ATA - refurb item. We'll packaged amd delivered on time.”

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Posted 4 years ago

“As always, you can't fail to receive excellent customer service and helpful advice from Yay.com. Thanks Meg!”

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Posted 4 years ago

“Efficient fast service”

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Posted 4 years ago

“Fantastic customer service. I called up to get some assistance with verifying my account and whilst I was on the phone Matt asked me if I wanted to be shown round the system. It's great when you deal with someone who doesn't want to end the call after solving the initial query. It took about 20 minutes to run through the entire system. He was well mannered, knowledgable and clearly knew his job inside out! I see employee of the month coming your way!!! Thanks again!”

Helpful Report

Posted 4 years ago

Yay.com is rated 5.0 based on 2,032 reviews