Yay.com Reviews

Name: Yay.com
Address: Unit 4, Riverside Business Centre, Guildford
Rating: 4.97

5.0 Rating 2,033 Reviews

100 %

of reviewers recommend Yay.com

Company Reviews

Metrics

Info

5.0

Based on 2,033 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0330 122 6000

Email:

help@yay.com

Location:

Unit 4, Riverside Business Centre
Guildford
GU1 4UG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Miguel was excellent: informed, patient, excellent at explaining...the service is really good. Highly recommended.”

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Posted 3 years ago

“An excellent service!”

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Posted 3 years ago

“Fantastic support, always very helpful. It took 6 months for a phone company to fix a ringer issue, Yay.com (Toby) managed to resolve in 20 minutes. Highly reccommend”

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Posted 3 years ago

“Thanks to Toby for sorting out our problem so quickly. Friendly, professional service.”

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Posted 3 years ago

“We have been using Yay for a few years now, and every time I have needed some help, all the team have been amazing. Thank you Yay, I am sure I have driven you all crazy over the past few years ;) Joanna”

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Posted 3 years ago

“Great product, Great people, Great service”

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Posted 3 years ago

“Toby (there is only one) was absolutely fantastic and awesome. He was able to help and answer my very basic questions. Without a doubt he sets the example when it comes to customer service.”

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Posted 3 years ago

“i had issues getting my head around the call routing system, Connor took his time and helped me set up the desired routes . Good customer service”

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Posted 3 years ago

“Nathan was fantastic and solved my problem in literally 1 second! Thank you Nathan!”

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Posted 3 years ago

“I needed to set up a domain for our local community library. Nathan from the Yay support team talked me through the process. He was incredibly patient and helped me set up the account. He was able to answer all my questions both for now and the future when we change our details. The man is a star.”

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Posted 3 years ago

“I am very very very pleased with the amazing customer service received from Yay.com; especially with setting up my enterprise communication systems. They are always onboard to help and can answer any queries you may have quickly and resolve any issues you may have quickly too. Yay have a phenomenal team that provides an astonishing service everyday. Never miss a Yay moment and connect with the Yay team today. :D”

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Posted 3 years ago

“He’s was really helpful and guided me through everything with no problem at all, in less than 5 minutes - very impressive service, thank you”

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Posted 3 years ago

“Nice and easy, fixed my routing issue in under 10 minutes.”

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Posted 3 years ago

“We've been with yay.com for a few years now and love everything about their service. Their customer service in particular is brilliant and big thanks to Jez who recently helped us resolve an issue. Would highly recommend yay.com!”

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Posted 3 years ago

“Marvellous system and helpful customer support.”

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Posted 3 years ago

“Spoke to Matt who was extremely helpful in giving me advice, getting it set up and talking me through how to do it so I could do it myself again in the future. Brilliant!!”

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Posted 3 years ago

“Customer service is amazing, been very helpful with setting up the App.”

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Posted 3 years ago

“I spoke with Miguel today. He was very patient and extremely helpful.”

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Posted 3 years ago

“Very supportive and helpful! Thanks for the excellent customer service!”

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Posted 3 years ago

“First class service very fast del Very good product”

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Posted 3 years ago

Yay.com is rated 5.0 based on 2,033 reviews