Yay.com Reviews

Name: Yay.com
Address: Unit 4, Riverside Business Centre, Guildford
Rating: 4.97

5.0 Rating 2,032 Reviews

100 %

of reviewers recommend Yay.com

Company Reviews

Metrics

Info

5.0

Based on 2,032 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0330 122 6000

Email:

help@yay.com

Location:

Unit 4, Riverside Business Centre
Guildford
GU1 4UG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service”

Helpful Report

Posted 4 years ago

“Always get a friendly reply and a resolution; Connor helped me today and was very informative.”

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Posted 4 years ago

“During my call today Konnor was very helpful and helped resolve our issue in no time at all. Great customer service as usual from the YAY team.”

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Posted 4 years ago

“Being a new user of the VOIP service, the team were very helpful!”

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Posted 4 years ago

“No hassle. Very straightforward advice. Great service.”

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Posted 4 years ago

“Great service with knowledgeable and efficient support”

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Posted 4 years ago

“Konnor was extremely helpful and polite, due to the recent circumstances I have started working from home but Konnor set me up with no hassle!”

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Posted 4 years ago

“Konnor (I think that was his name), was a top lad, helpful and friendly.”

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Posted 4 years ago

“They answered and resolved my query promptly . Very friendly team. Highly recommended service”

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Posted 4 years ago

“Very rapid process to set up a number. The software can be a bit overwhelming but trial and error pays off, you can'r break anything. There was one issue I could not solve. I got a reply from customer services within an hour and the issue was swiftly dealt with.”

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Posted 4 years ago

“Never usually write reviews but the whole team always go above and beyond to help out. By far the best VoIP service I've ever used and I've used a couple”

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Posted 4 years ago

“Intuitive and easy to set up system. The super friendly support team goes above and beyond to solve any issue we have.”

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Posted 4 years ago

“Always very efficient and helpful.”

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Posted 4 years ago

“Connor was helpful and very patient with me . She fixe the issue on my phone line within a minutes. Thank you”

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Posted 4 years ago

“Fantastic call with Konner who has a great deal of product knowledge. - Thank you so much for your help - 5*star service as always. Thanks again - Amena @ Magna Foodservice Ltd”

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Posted 4 years ago

“They did what they said the would on time, on budget and extremely professional.”

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Posted 4 years ago

“I requested 2 numbers to be pourchased and ported away from yay for a new business. Meg was incredibly helpful from the first time she answered right until the process was completed. Friendly, informative and helpful. I had also spoken to some of Meg's colleagues and they were very helpful too. Could not fault yay.com with the entire process.”

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Posted 4 years ago

“Yay.com has improved our way of communication with our clients knowing that we won't miss a call when someone is o the road with their mobile app. Their overall customer service is fantastic to no long waits.”

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Posted 4 years ago

“Great service, managed to work their way around my adapter device and fix a problem my router had created, not even a Yay issue!”

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Posted 4 years ago

“Daisy was incredibly patient with us. She talked through every step of getting set up on our new system. Thank you so much for your time. Best wishes Whitaker Seager”

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Posted 4 years ago

Thank you so much for your lovely words & it was a pleasure to speak with you today. Please do just call again with any questions or help that you need & we'll do all we can to assist! Best Wishes, Daisy

Posted 4 years ago

Yay.com is rated 5.0 based on 2,032 reviews