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Yay.com Reviews

5.0 Rating 2,033 Reviews
100 %
of reviewers recommend Yay.com
5.0
Based on 2,033 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Yay.com Reviews
Visit Website

Phone:

0330 122 6000

Email:

help@yay.com

Location:

Unit 4, Riverside Business Centre
Guildford
GU1 4UG

Write Your review

Anonymous
Anonymous  // 01/01/2019
Excellent efficient service every time
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Posted 8 years ago
After the expensive cumbersome BT giant, it is so refreshing to be able to find an incredibly responsive and highly competitive communications provider: thank you Yay!
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Posted 8 years ago
excellent service
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Posted 8 years ago
Girl on the phone new exactly what was needed to help me and in fact did it for me while I was on. Brilliant!
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Posted 8 years ago
Laurence gave awesome service, am super happy!! Keep up the good work!!
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Posted 8 years ago
Friendly, helpful, efficient staff.
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Posted 8 years ago
I had a few issues setting up my PBX system. I got in touch with the team at Yay, and received helpful, friendly E-Mail support. When I was still struggling to get the system working, Laurence assisted me on the phone, and using a remote-assistance program, and we managed to get the system sorted.
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Posted 8 years ago
Excellent product, price great received in double quick time highly recommend
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Posted 8 years ago
Very quick to answer calls and everyone I've spoken to is very helpful..........sometimes it seems like I'm getting conflicting advice, but after a few Victor Meldrew moments (which gives you my age) yesterday. You have sorted me this morning. The website is good but still not simple enough for me.......and .withkout the personal touch your service would be a disaster on par wioth most of the banks, not to mention Vodafone
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Posted 8 years ago
The ability to engage in LiveChat which was very quick and efficient as opposed to phoning a call centre and waiting ages to speak to the right person. My sincere thanks.
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Posted 8 years ago
Daisy is wonderful!
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Posted 8 years ago
support answered call quickly - no queue. Understood the issue, took proactive action to resolve it and it wasn't even a yay issue but another provider's failings
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Posted 8 years ago
Awsome.... the service is a great idea, the execution, flawless. Delivery of my phone was quick, and setup was easy.. All in all worth all 5 stars
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Posted 8 years ago
When I had an issue (my fault by the way) Meg, (my support agent) was very happy to help, going beyond what I expected and remotely correcting the problem and then giving me very simple follow up instructions to get up and running. Excellent customer service!
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Posted 8 years ago
Meg Was great, she helped me get an additional number then set it up correctly!! thank you again!!
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Posted 8 years ago
Order didn't quite go to plan but the Yay team were exceptional in sorting it out! :-)
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Posted 8 years ago
Being a non techy guy, I've asked for help a few times over the last few months, every time I've spoken to someone at Yay.com, whether it be email, live chat or on the phone, they have explained everything in a terminology I can understand. I've always been able to get through to someone too, which is a rarity these days... Not only would I recommend Yay for the services they provide, but also for their technical backup and after sales when needed. I'm now saving more money than I thought, plus I've got a fantastic call centre to speak to if needed. Thanks to the guys at Yay.com, you're great!
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Posted 8 years ago
Daisy was great at helping us configure the setup we required! 10/10
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Posted 8 years ago
Phenomenal price. Really nice website and next day delivery. What more do you want?!
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Posted 8 years ago
Answered my questions
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Posted 8 years ago
Yay.com is rated 5.0 based on 2,033 reviews