Yay.com Reviews

Name: Yay.com
Address: Unit 4, Riverside Business Centre, Guildford
Rating: 4.97

5.0 Rating 2,032 Reviews

100 %

of reviewers recommend Yay.com

Company Reviews

Metrics

Info

5.0

Based on 2,032 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0330 122 6000

Email:

help@yay.com

Location:

Unit 4, Riverside Business Centre
Guildford
GU1 4UG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A plus service. Thank you.”

Helpful Report

Posted 4 years ago

“I have used Yay.com over the last couple years and I have never once had an issue. Meg set up my domains for me and was a great help! Couldn't recommend more highly :)”

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Posted 4 years ago

“All staff have been SO helpful. A special "thank you" to Meg who has been infinitely patient. For us it was a step into the unknown but Yay and Meg have given us the confidence to take this leap. Thank you to all.”

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Posted 4 years ago

“Great support and advice from Victoria and Meg. It was a good decision a year ago to move to Yay”

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Posted 4 years ago

“Was recommended to Yay by my web designer Fifty 2 one as they have used them for over a year. I called and spoke with Connor who talked me thru the setting up procedure and it was all done in just over 5 mins. Have tried it just now and their system works perfectly just as Fifty 2 One said.”

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Posted 4 years ago

“Set up in minutes, very happy so far. Call from Daisy to help set me up today and got straight through to Victoria after with a query. Thank you ladies.”

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Posted 4 years ago

“Fantastic service, help and support given efficiently and in a very friendly manner - the amazing part of Yay.com is the support and even better that I rarely use it as the service is so good !!”

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Posted 4 years ago

“Can't fault Yay. Wonderful service and amazing support. Thanks loads for being so great since I started using you 4+ years ago! Really do think the staff are a credit to the firm. This includes people like Victoria, Meg, Connor etc.”

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Posted 4 years ago

“Brilliant support- resolved an issue quickly and with a friendly manner. Thank you!!”

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Posted 4 years ago

“yay help team were excellent support”

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Posted 4 years ago

“Yay provides the phone system for our business for over two years and were very reliable. The service was great and the systems were exactly what we needed to run our company. Unfortunately we have had two cancel our service as we have now ceased trading due to Covid-19. If the country ever recovers, we will start a new business and we will definitely use Yay to provide a telephony again.”

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Posted 4 years ago

“Fab value for money. And I love that every time I need them, the support people know what they are talking about. Happily not needed them much over the last few years”

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Posted 4 years ago

“What can I say, YAY are amazing, always available to help and boy have they helped our business these last few weeks. Very reliable, and keen to assist where ever possible. I would recommend these guys without a second thought. Thanks especially to Victoria (my voip saviour).”

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Posted 4 years ago

“Yay.com have been a pleasure to deal with over the years. As we are a Digital marketing and website design agency we require yay.com to be reliable and timely. Which they are. I called yesterday and spoke to Victoria and within 10 minutes I had 3 sales staff set up to work from home, which in the current climate is amazing. Many thanks. Complete Digital Media”

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Posted 4 years ago

“So far we have had a great experience with Yay. Line has been steady and no issues to report (unlike our last VOIP provider). Really impressed with Meg in customer service who has been amazing. She made the move from our old provider so easy and it was genuinely a pleasure to deal with her.”

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Posted 4 years ago

“I have to say the service we receive from the guys and gals at yay is second to none! Always very helpful, and always an immediate response! so refreshing. Keep up the good work!”

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Posted 4 years ago

“I recommend them. I purchased a VoIP phone, ported my landline phone number and signed up to a monthly package deal for my phone calls. Prices were very reasonable. From the massive choice of phones I was helped to narrow it down to a phone manufactured in Germany rather than China which I was pleased about and I was treated professionally and courteously through out the process by a knowledgeable staff member who spoke clear understandable English. That's as far as I have got today but so far I have been very impressed by this UK company.”

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Posted 4 years ago

“Very helpful and friendly service”

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Posted 4 years ago

“Prompt knowledgeable technical support, all now working perfectly Excellent Service”

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Posted 4 years ago

“Great customer service.”

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Posted 4 years ago

Yay.com is rated 5.0 based on 2,032 reviews