Yay.com Reviews

Name: Yay.com
Address: Unit 4, Riverside Business Centre, Guildford
Rating: 4.97

5.0 Rating 2,032 Reviews

100 %

of reviewers recommend Yay.com

Company Reviews

Metrics

Info

5.0

Based on 2,032 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0330 122 6000

Email:

help@yay.com

Location:

Unit 4, Riverside Business Centre
Guildford
GU1 4UG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing customer service!”

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Posted 4 years ago

“I have used Yay over the last 3 years and I have to say it is simply the best company I have worked with! Customer service is without question outstanding and particularly Jez who can't do enough for you. Awesome service and great people at the helm! if I could give more stars I would! STAY SAFE”

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Posted 4 years ago

“Fantastic support, advice and service. These guys have been a wonderful support in our campaign to support those affected by the Corona Pandemic providing us the phone lines we need to support people with their everyday needs and wellbeing. Thank You - Operation Community, Bishop's Stortford.”

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Posted 4 years ago

“I very satisfied you Yay.com customer service. So far each time I call the customer service, they are very respectful as well as helpful, excellent customer service.”

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Posted 4 years ago

“This is all new to me and the help from YAY Has been good both time I have called Excellent”

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Posted 4 years ago

“10/10 service - great!”

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Posted 4 years ago

“These guys are absolutely brilliant. I've spoken with two of their support team today for help with my call routing and each team the two people I spoke to were extremely helpful and very chirpy; nothing was too much trouble. I've actually been approached by another business as their fees are a bit lower but I don't think you can put a price on fast, efficient and friendly customer service so I'll be staying put! Your support team are a credit to you and I can honestly say this is some of the best service I have received. I wish I could remember names so I could name drop the guys I spoke with. Keep doing what you're doing guys!”

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Posted 4 years ago

“Great service as always from YAY - thank you for keeping us online!”

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Posted 4 years ago

“Very good service.”

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Posted 4 years ago

“Great company - had to set up our business to all work from home at very short notice. Every person we dealt with was spot on and the system is actually better than our existing 20k office system. Sound quality excellent so far and better call reporting features than we currently have. Wouldn't hesitate recommending them.”

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Posted 4 years ago

“Clear comms, always a pleasure to deal with and issue resolved very quickly. Brilliant service!”

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Posted 4 years ago

“Jez was really helpful when I called up and explained options for setting up a new account really clearly.”

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Posted 4 years ago

“We are a small voluntary group that is trying to support people in our area during the Covid-19 crisis. We are part of the National Covid-19 support network. Yay has been generous and helpful in supporting us with both practical help and technical advice, enabling us to be contactable through a phone number which can be allocated to different users, and makes our work much easier. The staff have been friendly, patient and knowledgeable, and we couldn't be more pleased with their offer to us.”

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Posted 4 years ago

“Never been let down by Yay. Their services and customer support is second to none. When faced with uncertainty and problems, they step in to help you carry on business without any disruption! They are at the top of my list of recommendations to my business associates! Keep up the good work, small businesses like us rely on companies like you!”

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Posted 4 years ago

“Always the best tech support I've experienced.”

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Posted 4 years ago

“Berlitz London have been using yay.com's services now for several years and the quality of service is nothing less than amazing - staff are enthusiastic and happy to help with any query on any matter. As well as saving thouands of pounds, we have increased our ability to work remotely, improve quality to our customers and above all, move into the 21st century. This company can only be highly recommended to anyone interested in maximising their phone potential - and the new apps are excellent, especially for our overseas staff”

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Posted 4 years ago

“Great product with great customer service, my call was answered after three rings and my question was answered even quicker.”

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Posted 4 years ago

“Very friendly and helpful staff. Spoke to Conor and he sorted my issue very quickly.”

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Posted 4 years ago

“This service is incredibly powerful and really fast to get started. Whilst getting everything set up, I ran into a couple of issues of my own doing. The support is something else. Rarely do you get through first time to someone who is a genuine expert and can help you there and then, let alone with the current Coronavirus situation. I can't fault this service at all. Keep up the awesome work!”

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Posted 4 years ago

“They guy I spoke to was very helpful and polite!”

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Posted 4 years ago

Yay.com is rated 5.0 based on 2,032 reviews