Yay.com Reviews

Name: Yay.com
Address: Unit 4, Riverside Business Centre, Guildford
Rating: 4.97

5.0 Rating 2,033 Reviews

100 %

of reviewers recommend Yay.com

Company Reviews

Metrics

Info

5.0

Based on 2,033 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0330 122 6000

Email:

help@yay.com

Location:

Unit 4, Riverside Business Centre
Guildford
GU1 4UG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The best voip system on the planet, highly recommend, sol, bertie and the rest of the team provide top teir customer service, patience is endless and professionalism unmatched! Always on hand to help, pick up very quickly, generally solve any issue within a 5-10 minute period.”

Helpful Report

Posted 1 year ago

“The Yay.com app and website is quite confusing to use. It would be easier to be able to purchase numbers directly via the app, but this doesn’t seem to be available. However customer service was helpful in explaining.”

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Posted 1 year ago

“I love Yay and it is impossible to say enough nice things about how positive my experience has been! The product is user friendly, easy to set up, and extremely high value. The support team is absolutely incredible - They are professional, patient, friendly, and skilled. My business needs are in great hands with Yay! Thank you for everything! I look forward to working with Yay for a very long time!”

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Posted 1 year ago

“Yay.com is a great company and has everything I need to support my business needs. Great service and communication from them. Highly recommended.”

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Posted 1 year ago

“Sol has been the best guy. Suffered making three yay accounts to get it done before I lose my client. Rang Sol, you better know the angel Sol, the best guy in this world, probably universe. Got my account in action, my number, everything. Finance guys in Yay, better double his salary. He shouldn't ever leave you.”

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Posted 1 year ago

“Bertie was very professional and reassuring in dealing with an issue we had from another provider, he managed to get the situation resolved within an hour and contacted me directly to update me on the positive outcome. Excellent customer service!”

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Posted 1 year ago

“Clear professional and Polite and straight to the problem. The problem was at our end and it was quickly pointed out and we were able to remedy the situation. Great customer service Izzy. Thank Yay!”

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Posted 1 year ago

“Customer Service is fantastic!”

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Posted 1 year ago

“Very easy to deal with, the service is excellent and whatever you purchase is dispatched quickly. Would highly recommend Yay to anyone.”

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Posted 1 year ago

“Always helpful. Dom was a godsend with my most recent query. Very knowledgeable.”

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Posted 1 year ago

“Yay.com are always helpful when there is a problem Today I had the pleasure of speaking with Dom. Super helpful in sorting out my issue by talking me through what needed to be done”

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Posted 1 year ago

“Fantastic Customer Service. Whenever I have called, I always speak to someone who is knowledgeable and helpful. Couldn't recommend Yay.com more!”

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Posted 1 year ago

“What a amazing customer service, I recommend this company to my family and friends”

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Posted 1 year ago

“Fantastic customer service. Affordable packages and upgrades compared to other service providers I have used. I highly recommend YAY.”

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Posted 1 year ago

“Struggled with a few technical issues on 1st setup and called last thing in the day. Service from Dom was fantastic, all issues resolved quickly and easily with awesome customer skills. Phone call answered quickly too. Feel very confident going forwards with this provider for my business”

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Posted 1 year ago

“Bertie was extremely helpful, had the line up and running in no time at all. Thank you excellent service”

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Posted 1 year ago

“Bertie was very helpful”

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Posted 1 year ago

“Have been using Yay for a while now for our business line and they have always been really good! Customer support is top class too. Would recommend to anyone!”

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Posted 1 year ago

“So amazing! I spoke to Bertie and he has helped me with my issue and even emailed me this form which he didn’t have to do but he did amazing customer support!”

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Posted 1 year ago

“Yay always a pleasure to deal. We have been a customer for 10 years They answer rapid both calls and emails”

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Posted 1 year ago

Yay.com is rated 5.0 based on 2,033 reviews