Yay.com Reviews

Name: Yay.com
Address: Unit 4, Riverside Business Centre, Guildford
Rating: 4.97

5.0 Rating 2,032 Reviews

100 %

of reviewers recommend Yay.com

Company Reviews

Metrics

Info

5.0

Based on 2,032 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0330 122 6000

Email:

help@yay.com

Location:

Unit 4, Riverside Business Centre
Guildford
GU1 4UG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A short telephone call and the problem is solved! Excellent service. Cheers!”

Helpful Report

Posted 3 years ago

“Great help start to finish all set up in no time”

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Posted 3 years ago

“Great after sales support from Raffi Ricci @ Yay -extremely professional and dealt with the issue thoroughly. Personable & listened carefully. The kind of service customers hope for and employers need.”

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Posted 3 years ago

“Prompt service, and good equipment (unlike some that I previously purchased elsewhere that came with European plugs).”

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Posted 3 years ago

“Be a very very good service; Polite; nice gentlemen, always get time for you. Thanks for look after us, PadThaiCafe Shrewsbury.xx”

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Posted 3 years ago

“Great to deal with kept me informed with progress of my order would definitely use these guys again”

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Posted 3 years ago

“I have had an account with Yay for some month's now and can highly recommend their service and, in particular, their customer care team. They are easy to reach and are very supportive in providing help where needed to understand the many facets of VOIP telephone.”

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Posted 3 years ago

“Had a problem loggin into our YAY online account due to the Google Authenicator not working. Was getting stressed out for nearly 2 days trying to resolve it myself as I needed to update my bank card details. I then decided to email YAY for advice! Raffi on the helpdesk who gt back to me was outstanding! Advised me what I needed to do and then resolved the issue for me within an hour! Just want to say thanks Raffi, your a credit to YAY and you define what customer services/support is and should be!”

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Posted 3 years ago

“Can you say YAY! The support team was excellent and are supportive in more than just the technical stuff. Made me feel like I was on the right track and not in a negative way. They made my day more than one time. Patience and kindness is their key personality traits.”

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Posted 3 years ago

“Excellent service and support team. Always able to help with any minor issues - even these are seldom.”

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Posted 3 years ago

“Excellent service. Patient and informative tutorial and will work perfectly for our requirements. Great access to ongoing support too”

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Posted 3 years ago

“I love yay.com! They’ve always been super helpful if there’s ever an issue and their support is simply amazing. I’ll be staying here for years!”

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Posted 3 years ago

“.Great customer service”

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Posted 3 years ago

“Brilliant! Exactly what our little business needs. So happy we found you!”

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Posted 3 years ago

“Yay’s help desk is super-friendly. Called to sort out a configuration mistake (I had made) - answered quickly and sorted in no time! Very good!”

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Posted 3 years ago

“Spoke with Raffi who was really knowledgable and helpful. Managed to sort out an obscure problem we had with our phones. Thanks for your patience and helping us get our phones back on track!”

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Posted 3 years ago

“Yet another fantastic customer service from YAY. Always very friendly and helpful. I just spent my morning trying to get our phones to transfer from one to another and I eventually gave up and called their help line they logged in to my system and had it all set up within 5 minutes.”

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Posted 3 years ago

“you guys are provided perfect resolution and the best thing is that you are very fast to it. cheers”

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Posted 3 years ago

“Yay.com support always provide a great service and could not be more helpful. Had the phone line for a while now and really pleased with that as well. Great price for an extra business line and I love the fact that I get an email if an answer phone message is left. Thank you so much to all at Yay.com.”

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Posted 3 years ago

“Konnor was a great help and sorted my connection out straight away”

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Posted 3 years ago

Yay.com is rated 5.0 based on 2,032 reviews