Yay.com Reviews

Name: Yay.com
Address: Unit 4, Riverside Business Centre, Guildford
Rating: 4.97

5.0 Rating 2,032 Reviews

100 %

of reviewers recommend Yay.com

Company Reviews

Metrics

Info

5.0

Based on 2,032 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0330 122 6000

Email:

help@yay.com

Location:

Unit 4, Riverside Business Centre
Guildford
GU1 4UG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Meg is a very Patient, Knowledgeable and helpful Lady. She set my new phone which took time to update, also set up voicemail etc. I have just started the 14 day trial.”

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Posted 3 years ago

“Made a decision in less than an hour, feature rich and cheap price. Perfect for a small business!”

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Posted 3 years ago

“Yay have been excellent and have exceeded my expectations, the possibilities of call routing are endless! I managed to create a professional phone line in just 30 mins. The block editor is also extremely easy to use. Thank you Yay!”

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Posted 3 years ago

“I have recently joined Yay.com and called your customer helpline a number of times whilst setting up my number. Each time I was met with someone helpful and courteous that most importantly solved my issue. Thank you”

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Posted 3 years ago

“Miguel is such a patient guy with humour!”

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Posted 3 years ago

“Helpful and informative website. Prompt service. No problems.”

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Posted 3 years ago

“Simple, user friendly interface and really friendly and helpful staff a phone call away if you do need help.”

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Posted 3 years ago

“Jez and Meg are the best great team great support and value for money”

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Posted 3 years ago

“Superb customer service! Raffi was so knowledgable and sorted the problem out very effeciently. Would definitely recommend Yay to anyone!”

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Posted 3 years ago

“great reliable service used for a year and it did exactly what it said it would do gave me a land line number on my mobile free local number provided i will defiantly use this service again when i need it”

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Posted 3 years ago

“Great! Helpful! Just need updating the website. It doesn’t seem user friendly.”

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Posted 3 years ago

“Super reliable service.”

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Posted 3 years ago

“Konner made my day! Problem wiht wetting voice phone and he sorted things out very quickly. All working perfectly now. Excellent service from Konner, and well done Yay!”

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Posted 3 years ago

“Took no time at all getting through on the help line number and a pleasant gentleman, Konnor was extremely helpful from the get go re Domain support. Sorted out my issues within minutes and was happy to help in the future too! Highly recommend”

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Posted 3 years ago

“Would whole-heartedly recommend Yay.com – it's all fairly straightforward to set up the basics, and if you have any issues (as I have) connecting third-party hardware, they go out of their way to help. Bought a new phone and was having no luck trying to connect it, so I got in touch with Yay – a very patient and chirpy Konnor just spent the whole morning talking me through it, rebooting this and that, and I'm up and running. Couldn't be happier with their service, and I know they're always at the end of the phone (a human being, too – no awful machine filtering) if any problem arises.”

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Posted 3 years ago

“Excellent service, promt technical help and support. Would recommend.”

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Posted 3 years ago

“Exceptional customer service. Meg, Konnor and Miguel have been incredibly helpful transitioning us over to Yay, nothing has been too difficult. Highly recommend the team! Software is also very good and covers everything we need it to, which is tough when we have quite a long list of requirements as a business!”

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Posted 4 years ago

“Excellent company and service, highly recommend”

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Posted 4 years ago

“Service client available and quick answer. Effective”

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Posted 4 years ago

“Meg was very polite and helped me get set up within 5 mins.....literally. Thanks guys.”

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Posted 4 years ago

Yay.com is rated 5.0 based on 2,032 reviews