Yay.com Reviews

Name: Yay.com
Address: Unit 4, Riverside Business Centre, Guildford
Rating: 4.97

5.0 Rating 2,032 Reviews

100 %

of reviewers recommend Yay.com

Company Reviews

Metrics

Info

5.0

Based on 2,032 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0330 122 6000

Email:

help@yay.com

Location:

Unit 4, Riverside Business Centre
Guildford
GU1 4UG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything worked perfectly from the outset. So far, all good.”

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Posted 4 years ago

“Matt was very helpful - releasing a restriction on our USA line. Thanks Matt.”

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Posted 4 years ago

“Customer Service - Fast and Solution oriented! That`s what i expect from a company taking my money. Not rubbish like Virgin...”

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Posted 4 years ago

“We are web designers Really good 5 star service everytime we call”

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Posted 4 years ago

“The help was quick and pain free. Great job”

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Posted 4 years ago

“Very quick and practical help on the phone.”

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Posted 4 years ago

“Jez was very helpful supporting me to set up 5 handsets today. Thank you”

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Posted 4 years ago

“Yay are a professional team that offers good support for setting up your voip numbers/users and routings. All in one is a very good service. I had it for over 3 years and I am quite happy with the quality of the service provide by them. I would recommend them to any one who wants such a service.”

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Posted 4 years ago

“Good service: Ubiquiti EdgeRouter arrived within a couple of days, at best price I've found in the UK. Item works great!”

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Posted 4 years ago

“A* customer service. Have used Yay since 2015, never any issues. Highly recommended!”

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Posted 4 years ago

“Excellent. very professional and helpful, could not have been a better experience”

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Posted 4 years ago

“Really helpful, bubbly and enthusiastic team of young people willing to help and talk me through stuff....thanks so much for a great service, though things didn’t work perfectly immediately, after a bit of phone support we sorted all the problems quickly... x”

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Posted 4 years ago

“Excellent customer service, always quick to help whether online or on the phone and always friendly.”

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Posted 4 years ago

“Great technical service and pricing, great support and customer service, what's not to like?!”

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Posted 4 years ago

“I spoke with Raffi to help me set up my phone system for both my businesses. Although yay.com's system is quite easy to use, Raffi calmly and patiently helped me build what I wanted. It is the same with other team members when I call, they a really very approachable. I am very happy with the service that yay.com provides and have been recommending them to others already. Thanks again guys!”

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Posted 4 years ago

“Any time you call you get a quick friendly answer ... the sort of support all companies should be aiming for.”

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Posted 4 years ago

“When you are new toVoIP it's a steep learning curve and once again Raffi helped me get further up the curve. Still learning and still know who to call even with dumb questions!”

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Posted 4 years ago

“Connor never fails to sort issues within a matter of minutes. Great asset to your team. Thanks so much Connor for all your help.”

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Posted 4 years ago

“Been working with Yay.com for 5 years now. Great service, customer service and attitude. They want to help which makes me want to stay with the. I recommend them highly!”

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Posted 4 years ago

“Having lost our home tel.no.when line of sight broadband was connected and then had no communication with the provider to set up a new house phone, I contacted YAY for help. Despite having to send emails and make quite a few telephone calls I was treated with an exemplary and cheerful service. Everything now works including the clock which needed several changes!!!!! A joy to do business with you! The units arrives from NetXL within 24hours of ordering and were easy to set up before registering the phone with YAY. PK”

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Posted 4 years ago

Yay.com is rated 5.0 based on 2,032 reviews