Xinix Reviews

Name: Xinix
Rating: 4.92

4.9 Rating 645 Reviews

99 %

of reviewers recommend Xinix

Company Reviews

Metrics

Info

4.9

Based on 645 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

03333 055 888

Email:

sales@xinix.co.uk

Location:

4, Thames Road, Barking
IG11 0HZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The switch to Xinix was extremely smooth thanks to clear instructions and support from staff. The new service has excellent audio and the intermittent interference on the old line has gone.,”

Helpful Report

Posted 1 year ago

“Excellent experience with xinix, really happy with the service from the company especially Uzair who, I have to say went the extra mile to help me set up my line, Thank you so much”

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Posted 1 year ago

“Felt Very Good. That was such a superb experience with you.”

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Posted 1 year ago

“I recently switched from BT Broadband to a FTTP service from someone else (installation funded by central government) However, I wanted to retain my landline number - without keeping the actual landline. I have a set of four analogue Panasonic phones which work fine. Xinix advised me of options and I opted to take a deal which included an analogue adapter. This arrived today and, although I did have to (briefly) contact Support - Uzair fixed a minor problem, thank you - everything works absolutely fine. The sound quality is superb, especially when compared to the Snap, Crackle and Pop of the old BT line. I've tried all the analogue DECT extensions and they're all equally as good. I'm very happy and thoroughly recommend the company.”

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Posted 1 year ago

“Great service and line quality so much better. THanks to Chloe and Zaire very helpful.”

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Posted 1 year ago

“A recent technical issue took a while to sort out but Omer and then Uzair stuck with it until it was resolved and they were very understanding of my flapping throughout the process. Everyone at this company makes you feel like a valued customer and they do all they possibly can to make sure you are receiving a service you are happy with.”

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Posted 1 year ago

“I have been experiencing phone troubles for a while and it was refreshing to speak to Uzair who actually knew what he was doing and talking about, and was able to guide me throughout getting my name finally changed and getting the right extension number. Thanks Uzair!”

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Posted 1 year ago

“Uzair was very supportive & knowledgeable. Thanks to him all the issues were solved effectively. He was very patient & tried to explain every steps clearly to me. Thank you”

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Posted 1 year ago

“Excellent customer service. The product does what it says on the tin.”

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Posted 1 year ago

“Uzair certainly knows his stuff. It took an hour but he was patient and got the system going. Thanks.”

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Posted 1 year ago

“Staff are very polite and helpful and my problem was resolved in under an hour. You can't ask any more than that! Thankyou!”

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Posted 1 year ago

“The service I got was A star thank you”

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Posted 1 year ago

“At all stages of the process of getting my VOIP phone system working, all of the Zinix support staff, but particularly Chloe, Uzair and Hussain, have been very helpful and given useful advice, and even managed to get my old "BT/Plusnet" phone number ported across after the copper phone line was disconnected and I had been told by Plusnet that it would not be possible to retain the number once the line was dead. So overall I am very happy indeed with the service provided.”

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Posted 1 year ago

“The staff at Xinix want the best for their customers! Uzair and others in the support are very helpful and go the extra mile to advise and assist!”

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Posted 1 year ago

“Xinix support was very helpful and helped me to fix the issue within a few hours.”

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Posted 1 year ago

“Great customer service from the start, BT could take some lessons from these guys. swaping over to Voip service and keeping my old number and analogue phone was so easy i didn't even need the instructions. Thank you.”

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Posted 1 year ago

“Was concerned about moving to Xinix from another main stream VOIP provider, but they have made everything super easy, I have received excellent support when wanting to do something slightly out of the ordinary, they really could not be faulted! Migrated my BT number across (prior to it going 'digital' with BT, totally effortless because of Xinix's superb support team. Well done all, keep up the good work!”

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Posted 1 year ago

“In the start we got a problem but now all sorted thanks.”

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Posted 1 year ago

“service per excellence”

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Posted 1 year ago

“Very happy with service”

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Posted 1 year ago

Xinix is rated 4.9 based on 645 reviews