Xinix Reviews

Name: Xinix
Rating: 4.92

4.9 Rating 645 Reviews

99 %

of reviewers recommend Xinix

Company Reviews

Metrics

Info

4.9

Based on 645 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

03333 055 888

Email:

sales@xinix.co.uk

Location:

4, Thames Road, Barking
IG11 0HZ

Write Your review

Tell us how Xinix made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They managed to fix the problem for quickly and affectionately”

Helpful Report

Posted 1 year ago

“fast and efficient customer service really happy”

Helpful Report

Posted 1 year ago

“Had intermittent problem with making call. Received prompt reply from Xinix to my request for help. Uzair made a suggestion to get me going again. The problem turned out to be a poor connection at my end not Xinix. All Ok now”

Helpful Report

Posted 1 year ago

“Couldn't make a calls because of a problem with my Grandstream box, but with Uzair help the problem was fixed. Thanks Uzair”

Helpful Report

Posted 1 year ago

“Hussain was extremely helpful and knowledgeable and dealt with our query promptly and efficiently. Thank you very much Hussain!”

Helpful Report

Posted 1 year ago

“I had an amazing conversation with Hussain and he resolved all my issues regarding the problems I was facing with my Manager Portal. Really appreciate the way they handle all stuff.. Superb..”

Helpful Report

Posted 1 year ago

“Helpful team”

Helpful Report

Posted 1 year ago

“Good customer service”

Helpful Report

Posted 1 year ago

“Great Customer Service and service by Uzair.”

Helpful Report

Posted 1 year ago

“Excellent customer service from Uzair.”

Helpful Report

Posted 1 year ago

“Uzair Sahi was exceptionally attentive to my case, he helped guide me at all stages to a successful and suprisingly easy installation even though I was in fact installing with an Ethernet hub and with my broadband using Starlink. Thank you !”

Helpful Report

Posted 1 year ago

“Amazing service, box arrived quick and easy to set up. The man I spoke to help guide me to what I need. Would recommend”

Helpful Report

Posted 1 year ago

“I used the website chat service which was quick to respond buy could not solve my issue, so I was contacted by Uzair from the support team who was very helpful and resolved my issue in a timely manner. thanks for your help.”

Helpful Report

Posted 1 year ago

“The setting up of the Voip phone with my own ATA went very smoothly . However when setting up a new system there are inevitably minor challenges to ensure that everything is running correctly. In my opinion the measure of a company is how they address these challenges and ensure that everything works OK. I have had a couple of minor problems and on both occasions Xinix got them sorted very promptly. Especially of note was the way that Uzair talked me through the steps needed to sort everything out. Fully recommend the company and the people I have dealt with.”

Helpful Report

Posted 1 year ago

“Excellent service, they setup our VOIP phones remotely and made it easy for us. Thanks :)”

Helpful Report

Posted 1 year ago

“I had moved over to residential fibre broadband when it became available in my remote area. Being an early adopter, I also wanted to move over to VOIP at the same time but made the mistake of porting my number to the broadband provider. They are a local company and most of the sales and customer support hadn't a clue about the technology. After a short frustrating period I started looking around and found Xinix, who had a good website and, unlike most other companies, seemed to be supportive of residential connections. Still hurting from the previous experience I took out a trial connection in parallel with my existing connection to try it out. I was learning about the technology at the same time and Xinix were very responsive to all my queries. Eventually, I was happy to make the move and got my regular number ported to Xinix. I have to say, everything was handled very well and the support was very responsive. The only thing to note if you are thinking about Xinix is that they are not a big company so there are some limitations to their availability. But I see their size as an advantage as you are able to speak to the right person very quickly and they are clearly very focused on customer support.”

Helpful Report

Posted 1 year ago

“Hussain has helped me solve a huge issue with how to create a 200 item contact list for 8 phones without having to key them all in individually, a real positive support technician. Gary Elite PC Systems”

Helpful Report

Posted 1 year ago

“Great experience - they migrated my number which was already between two suppliers. All working perfectly.”

Helpful Report

Posted 1 year ago

“slow start, then everything happened very quickly, and great pro-active support from Uzair setting up the system. Good firm to use.”

Helpful Report

Posted 1 year ago

“Original problem caused by Xinix but Chloe and Uzair worked very hard to remedy the situation and provide me with broadband and a working home phone.”

Helpful Report

Posted 1 year ago

Xinix is rated 4.9 based on 645 reviews