Xinix Reviews

Name: Xinix
Rating: 4.92

4.9 Rating 645 Reviews

99 %

of reviewers recommend Xinix

Company Reviews

Metrics

Info

4.9

Based on 645 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

03333 055 888

Email:

sales@xinix.co.uk

Location:

4, Thames Road, Barking
IG11 0HZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Uzair was so helpfull and gave away 80 minutes out of working hpurs to insure that we were satisfied.”

Helpful Report

Posted 10 months ago

“seamless switchover from BT landline to VOIP, kit was easy to install, team were most helpful in arranging the switchover. We're very happy with service so far and would not hesitate to recommend”

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Posted 10 months ago

“Uzair was responsive and very helpful, and he resolved the issues we were experiencing. Also very patient with a non-techie.”

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Posted 10 months ago

“Great support service from the team.”

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Posted 10 months ago

“Always, respond to any problems or changes that need to be made promptly and courteously. would highly recommend this company. :)”

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Posted 10 months ago

“All working well. They've checked on me a couple of times to see if all was okay. One unexpected thing though. Recorded messages come as an email attachment”

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Posted 10 months ago

“Uzair is providing an outstanding customer service! He is very helpful!!!”

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Posted 10 months ago

“Lovely staff very helpful with enquiries”

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Posted 10 months ago

“Good and prompt services. Keep it up.”

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Posted 10 months ago

“Answered my questions before ordering, order process very straightforward. Equipment arrived when promised and easy to set up (plug in and go.) All working within twenty minutes of unboxing. Sound quality of calls very good, can't tell 'not a real landline.' Hiccups due to changes of ISP & router and porting of old number largely at our end (due to being in Australia at the time) quickly sorted within a couple of hours of our return by a couple of e-mails and a friendly phone call. Excellent service so far, really happy with Xinix. Very strongly recommended!”

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Posted 10 months ago

“Uzair has helped me quickly and expertly to solve my telephone configuration problems and I am truly thankful for his expertise in this matter”

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Posted 10 months ago

“Uzair has been brilliant today - he connected remotely to my PC, answered all of my questions and gave me a good tour and tuition session on the various portal and app options. This was invaluable to help me understand how the features and functions work during our trial. I've now decided that this is definitely the VOIP app for us, and we'll be moving ahead with our number porting, hardware purchase and sign up! Thanks Uzair :-)”

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Posted 10 months ago

“Thanks to Uzair. who went all the way to help me with the telephone line not working. He was very quick and calm throughout. I would 100% recommend to those wanting to join xinix.”

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Posted 10 months ago

“Easy adapter set up and porting from BT for a residential line without issue. No communication regarding web portal and where to download the sipdesk mobile software. This was responded to this morning by a friendly and able support person and I'm now connected to the management apps satisfactory.”

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Posted 10 months ago

“Mohsin was a great help. Very attentive and resolved every issue i faced with the systems! Truly a great asset to the company!”

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Posted 10 months ago

“After almost two weeks of trying to sort out a new phone line Uzair Sahi was able to help me. I think I ended up sending about 10 emails and speaking with like 4 different people. With a remote desktop access Uzair Sahi literally typed this website and tried to make me give them 5 starts and typed his name while he was still connected.”

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Posted 11 months ago

“Equipment delivered very quickly, easy to connect, worked first time, very happy so far. Lots of calls to check everything ok as we were away and didn't connect right away. Very good customer service.”

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Posted 11 months ago

“Got very swift response and query was resolved with in couple of hours.”

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Posted 11 months ago

“Very helpful patient service which seems to have resolved the problem.2”

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Posted 11 months ago

“Quick helpful response”

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Posted 11 months ago

Xinix is rated 4.9 based on 645 reviews