Xinix Reviews

4.9 Rating 698 Reviews

99 %

of reviewers recommend Xinix

Company Reviews

Metrics

Info

4.9

Based on 698 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

03333 055 888

Email:

sales@xinix.co.uk

Location:

4, Thames Road, Barking
IG11 0HZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“On the downside the adaptor arrived with no set up guide or instructions. We found them online (albeit very technical) and managed to set up the service...but it seemed to be set to DND and we couldn't get it off..... On the plus side - an online chat with the support team sorted it out in a couple of minutes. And- This is saving us about £35 a month over our previous broadband and phone provider....Great stuff”

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Posted 5 months ago

“Xinix have made me very happy. Their customer service is excellent and I have reduced my broadband and landline bill from £66 to £40 by moving to them. I knew what was happening through all stages of the changeover. Their engineer phoned me twenty minutes before he arrived promptly at 08:00am and the change was completed by 09:24 am.”

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Posted 5 months ago

“I was experiencing loads of issues with my phone and Ali and Uzair was not only extremely patient but very knowledgeable and resolved the multiple issues with ease, he is an asset to the company because he is both efficent and clear with a lovely demeanor . Very grateful, Jeremy M.”

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Posted 5 months ago

“Excellent seamless service, they took care of everything and when there was an issue the technical team was always on hand to help!”

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Posted 5 months ago

“engineers very helpful sorted problems thank you SDHarris”

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Posted 5 months ago

“Excellent service by Mr.Uzair.”

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Posted 5 months ago

“Every thing was no problem fixed the issue very fast all working well, extremely polite”

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Posted 5 months ago

“Friendly, helpful and prompt advice and service provided by our case handler Maryam.”

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Posted 5 months ago

“Uzair from the support team was very helpful in helping me deal with the queries for our company XEPOS LTD we appreciate his assistance amazing work”

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Posted 5 months ago

“Uzair helped setup the yealink phone for xinix. He knows his stuff and was helpful coming back to me at various points to get it sorted. Only negative I'd say was his line was not very clear on most calls, sounded like he was talking through a gold-fish bowl.”

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Posted 5 months ago

“Call from the Support Line by Ali was quite helpful in setting up the portal and the app - all went well. Thank you. Some limitations on the number of devices that can be set up as I was previously told it is 5 devices, but it was confirmed that only two devices will be shown on the portal not more. The customer service was quite efficient.”

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Posted 5 months ago

“I contacted the helpline today as I had an issue with outgoing calls. The operator Tia was able to quickly resolve the issue and answer my questions. I was very happy with the support and service I received.”

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Posted 5 months ago

“Sorted out my problem very efficiently”

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Posted 5 months ago

“Thanks for sorting my proplem”

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Posted 5 months ago

“I dealt with Maryam, Alishba and Uzair to sort out various initial issues \i had with my new landline connection. All of these were sorted out promptly and efficiently. Xinix provided excellent service and will recommend to others who intend to use them”

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Posted 5 months ago

“Great service and extremely helpful and actually got to speak to someone about the problem. Problem sorted and Great customer care .”

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Posted 5 months ago

“Maryam and Alishba were always very helpful and sorted out my problems, mostly brought about by my having a very old handset which I subsequently replaced. The two adaptors we tried with the old set were received very quickly. As we had problems with connection to the internet an automatic divert to my mobile phone was arranged so I missed no calls whilst the problem was sorted out.”

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Posted 5 months ago

“Good price and good service. I had a few problems but they were quickly and efficiently resolved”

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Posted 5 months ago

“I deal with a gentleman called Uzair. The service provided is outstanding as always. Whenever I need to contact to make any arrangements Uzair priorities and completes the job. Thank you once again Uzair.”

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Posted 5 months ago

“We have had to replace our YEALINK base because of a lightning strike close by. We went for a Gigaset phone but there were concerns it may not be compatable. We eventually purchased a new YEALINK base and it was Uzair who helped install it. He spent a lot of time in getting us through the process and he was more than helpful and ensured all went well before he signed off. His patience with this old man was exemplary. 10/10”

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Posted 6 months ago

Xinix is rated 4.9 based on 698 reviews