Xinix Reviews

Name: Xinix
Rating: 4.92

4.9 Rating 674 Reviews

99 %

of reviewers recommend Xinix

Company Reviews

Metrics

Info

4.9

Based on 674 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

03333 055 888

Email:

sales@xinix.co.uk

Location:

4, Thames Road, Barking
IG11 0HZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Having successfully ported over my old landline number I requested that the temporary number be disconnected. This was action by Uzair very promptly keeping me fully informed.”

Helpful Report

Posted 1 month ago

“I’m new to this but I found all aspects outstanding from initial enquires to support from Tia. Thanks a lot .i”

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Posted 1 month ago

“Uzair was brilliant is tech support, helped us set up our whole system, took the time to demo everything and assist with all our business needs! Everything's been brilliant so far and cannot fault them for anything”

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Posted 1 month ago

“Absolutely good value but a little temperamental by times where the phone doesn't ring when you are called but the massive plus is you can answered calls while you're out and your mobile”

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Posted 1 month ago

“i have an on going issue with my grandstream box where the time does not change when the clocks go forward or back, So on two occasions now I have had the pleasure of talking to Maryam Shaheen in the technical dept to sort out my problem and I can say that Maryam is a pleasure to deal with and extremely understanding and helpful with a non computer literate person like myself, if it where possible I would give her 10 stars for her help and support, THANKYOU Xinix for the wonderful service you provide. David Spencer from Spalding Lincolnshire.”

Helpful Report

Posted 1 month ago

“Problem fixed, excellent service and knew what they were doing. thank you for all the help.”

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Posted 1 month ago

“I spoke with Ali, and he resolved my issue with not being able to make outbound calls with 3CX. All working now. Thank you very much Ali for your excellent service.”

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Posted 1 month ago

“This is a poor company who do not know how to return customers phone calls. Regrettably I have xinix broadband, I have poor WiFi connection. Even if I am sat next to the rueter my laptop or tv is struggling to obtain a signal. Poor customer service. I will never recommend them to friends or family.”

Helpful Report

Posted 1 month ago

“Ali, was extremely good and efficient, he resolved several issues that I have had since starting with your service. Only 1 handset out of 4 was aswering calls and none could call out. Now all light up like Christmas Trees when a call comes in. He also connected my mobile so I can answer calls on landline when away from home. Brilliant and Thanks.”

Helpful Report

Posted 1 month ago

“I have just ported over my number that I have had for nearly nearly 40 years. There was a minor problem that I reported but this was cleared very quickly by Ahsan.”

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Posted 1 month ago

“I was very happy with the support I received when setting up my Voip Service with Xinix. I was particularly happy with the support Maryam provided. I have hearing difficulties at high frequencies but Maryam overcame these by talking clearly and slowly. She also had a good technical knowledge of the Xinix Voip Service and Yealink W70B products.”

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Posted 1 month ago

“I lost service on my mobile app. I used the web chat service to resolve my issue. I must say this is the best chat service I have ever used. Brilliant :)”

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Posted 1 month ago

“Maseb, was very helpful and was more than happy to guide me through the system so it made more sense to me. Easy to work with and very knowledgeable.. Thanks for your time and patience..”

Helpful Report

Posted 1 month ago

“I requested that call recording be disabled for me. Muhammad actioned my request very quickly to my entire satisfaction having previously answered all my questions regarding this topic.”

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Posted 1 month ago

“Amazing support called me every day and assisted me until it worked how I liked it. I could not recommend Xinix Enough! The best company to choose. Thank you, Ali.”

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Posted 2 months ago

“"I recently had the pleasure of working with Maryam from Xinix to set up our phone network, and I couldn't be more pleased with the experience. Maryam was exceptionally knowledgeable, guiding us through each setup step with patience and expertise. She took the time to understand our specific needs and customized the solution to fit our operations seamlessly. Her responsiveness and dedication to ensuring everything was perfectly functional left a lasting impression. Thanks to Maryam's help, our phone network is now running smoothly, and we've already seen improvements in our communication efficiency. Highly recommend her and the team at Xinix!"”

Helpful Report

Posted 2 months ago

“Polite helpful assistance received from support worker….my only problem was the phone connection between us which was breaking up regularly and dropping away..”

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Posted 2 months ago

“tia help with the provision of my voip which i purchase via ebay worked a treat thanks again”

Helpful Report

Posted 2 months ago

“Must say that it is a very impressive company to deal with, the customer service responses were immediate and the price was by far the best on the market place. Keep up the good work CKR”

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Posted 2 months ago

“I had some minor issues with my Grandstream Landline replacement installation Set up, this was dealt with professionally and speedily by Maryam using remote access via my Laptop. Very pleased with the Service so far.”

Helpful Report

Posted 2 months ago

Xinix is rated 4.9 based on 674 reviews