Xinix Reviews

Name: Xinix
Rating: 4.92

4.9 Rating 645 Reviews

99 %

of reviewers recommend Xinix

Company Reviews

Metrics

Info

4.9

Based on 645 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

03333 055 888

Email:

sales@xinix.co.uk

Location:

4, Thames Road, Barking
IG11 0HZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I needed the timezone correcting on my VOIP home phone. Maryam was able to quickly do this for me and also give me the details so I can do it for myself another time.”

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Posted 1 month ago

“A professional response Uzair sorted out the problem with a lot of professionalism & respect Many thanks Talal”

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Posted 1 month ago

“again, Xinix have completed another porting without issue and my customer is very happy, so i am happy too.”

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Posted 1 month ago

“Thanks Uzair for your prompt assistance once again”

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Posted 1 month ago

“I requested a VOIP from Xinix to take over my landline from EE/BT two days after I switched to FTP. An ATA arrived in advance to support my set of Panasonic phones, and it all went incredibly smoothly and on time. The audio clarity is excellent. Maryam was particularly pleasant and helpful.”

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Posted 1 month ago

“Customer service from Maryam was very efficient, polite and responded quickly to resolve a query I sent on email. Would recommend the company, been really good since day 1.”

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Posted 1 month ago

“Recently transferred to XINIX and Maseb was of tremendous assistance when I was making the connections to the phone lines at my 90 year old mothers house. So pleased to have made the switch to XINIX.”

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Posted 1 month ago

“As always, the support and communication was second to none. Number ported and functional without issue.”

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Posted 1 month ago

“On the downside the adaptor arrived with no set up guide or instructions. We found them online (albeit very technical) and managed to set up the service...but it seemed to be set to DND and we couldn't get it off..... On the plus side - an online chat with the support team sorted it out in a couple of minutes. And- This is saving us about £35 a month over our previous broadband and phone provider....Great stuff”

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Posted 2 months ago

“Xinix have made me very happy. Their customer service is excellent and I have reduced my broadband and landline bill from £66 to £40 by moving to them. I knew what was happening through all stages of the changeover. Their engineer phoned me twenty minutes before he arrived promptly at 08:00am and the change was completed by 09:24 am.”

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Posted 2 months ago

“I was experiencing loads of issues with my phone and Ali and Uzair was not only extremely patient but very knowledgeable and resolved the multiple issues with ease, he is an asset to the company because he is both efficent and clear with a lovely demeanor . Very grateful, Jeremy M.”

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Posted 2 months ago

“Excellent seamless service, they took care of everything and when there was an issue the technical team was always on hand to help!”

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Posted 2 months ago

“engineers very helpful sorted problems thank you SDHarris”

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Posted 2 months ago

“Excellent service by Mr.Uzair.”

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Posted 2 months ago

“Every thing was no problem fixed the issue very fast all working well, extremely polite”

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Posted 2 months ago

“Friendly, helpful and prompt advice and service provided by our case handler Maryam.”

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Posted 2 months ago

“Uzair from the support team was very helpful in helping me deal with the queries for our company XEPOS LTD we appreciate his assistance amazing work”

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Posted 2 months ago

“Uzair helped setup the yealink phone for xinix. He knows his stuff and was helpful coming back to me at various points to get it sorted. Only negative I'd say was his line was not very clear on most calls, sounded like he was talking through a gold-fish bowl.”

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Posted 2 months ago

“Call from the Support Line by Ali was quite helpful in setting up the portal and the app - all went well. Thank you. Some limitations on the number of devices that can be set up as I was previously told it is 5 devices, but it was confirmed that only two devices will be shown on the portal not more. The customer service was quite efficient.”

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Posted 2 months ago

“I contacted the helpline today as I had an issue with outgoing calls. The operator Tia was able to quickly resolve the issue and answer my questions. I was very happy with the support and service I received.”

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Posted 2 months ago

Xinix is rated 4.9 based on 645 reviews