Xinix Reviews

Name: Xinix
Rating: 4.91

4.9 Rating 698 Reviews

99 %

of reviewers recommend Xinix

Company Reviews

Metrics

Info

4.9

Based on 698 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

03333 055 888

Email:

sales@xinix.co.uk

Location:

4, Thames Road, Barking
IG11 0HZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our landline was unexpectedly cutoff by previous supplier and the couldn't reconnect. Looked for a VOIP solution and after a chat with Xinix within an hour I had ordered VOIP with my existing number being ported. Converter arrived on time and switch over happened on the day it was planned. Good email communications all through the tranfser.”

Helpful Report

Posted 6 months ago

“Good price easy setup just check sim card placement inside 4g router and only 3gb data per month not told until after setup date But does what we need replace copper line.”

Helpful Report

Posted 6 months ago

“The setup was very easy and stress-free. Maryam was very helpful with any questions that I had or changes I wanted to make whenever she checked in, which made us feel very supportive. I wish I had made the switch to Xinix a long time ago”

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Posted 6 months ago

“The set up works very well. Instructions were easy to follow and Maryam was very quick to answer any questions I had.”

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Posted 6 months ago

“The man from support help me and guided me has im not very good with understanding todays tec. he rang me back each time he told me. he was so paction with me it took a week to sort out but with his help i got there in the end. very big THANK-YOU to the man from support.”

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Posted 6 months ago

“Moved our home phone line to Xinix. What a fantastic experience. A really easy process, and supported all the way by Maryam. Loads of check-ins and making sure we were happy. Unfortunately the line was connected to some poor lady at the other end of the country, but Xinix were on it and fixed the problem within 24hrs of me realising.”

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Posted 6 months ago

“Problem with hub dealt with promptly and efficiently. A follow up call was welcome and good customer relations. A recommended supplier.”

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Posted 6 months ago

“Very helpful. Uzair is ready to help and a gem of a person with the service.”

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Posted 6 months ago

“Very reasonable. Help desk was able to sort out the problems I had in setting up the system.”

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Posted 6 months ago

“I would like to thank you for all your help and would recommend Comic World to everyone as services are great and customer services are excellent I had a great experience when talking with Uzair Sahi”

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Posted 6 months ago

“Excellent service from initial description through Order placement and installation advice”

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Posted 6 months ago

“I am very pleased to have Xinix World as my service provider after my Analogue landline was disconnected by my previous service provider without any notice. I was looking for a Company that would meet my needs. And most certainly Xinix have met this requirement. Without any reservation I am compelled to give Xinix a FIVE STAR for the following reasons: When I contacted the Sales Department, Eama guide me through efficiently about a package to suit my needs. And this package is quite reasonably and if not, cheap indeed. I have also received the Package with a free Adaptor dead on time. Instructions were provided efficiently by Maryam and installation took me less than 5 minutes without any problem. The steps are quite straightforward and easy to install. On the other hand, Maryam and Uzair from the Support Team had resolved a small issue with respect to my International Call and this took a matter of a few minutes....a job well done Maryam !!! Customer service after care is excellent and the above three individuals were patient and tolerant in divulging suitable information appropriate to my needs. I hope I am not wrong for the future as a Customer of Xinix. However, I am pleased to have a reliable home Voip service landline or virtual provider like Xinix. Good luck Xinix and to the Staff representing Xinix.”

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Posted 6 months ago

“Uzair Sahi, helped me with my issue. thanks”

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Posted 6 months ago

“Very helpful customer service quick delivery easy to set up and very good price much better than BT”

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Posted 6 months ago

“Alishba was great at sorting everything out and getting my home phone set up and running made it a very pleasant experience all set up and working great ported my number across and all at a great price point”

Helpful Report

Posted 7 months ago

“I have dealt with a number of members of staff at Xinix and they have assisted me through a number of teething issues. Thanks again to the team”

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Posted 7 months ago

“Their advisors over the phone are very polite and professional. Tech support person, Ali, really went out of his way to help me on resolving the tech issue I had with my phone. This matter took almost a full day though we had to break in between due to issue with accessibility to configuration of the phone but eventually he was able to sort it out. Very good support. I shall recommend Xinix to others.”

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Posted 7 months ago

“Excellant Service and Uzair looks after us very well. Thank you”

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Posted 7 months ago

“I have a VOIP with Xinix who have been really helpful in setting up the line. I upgraded to a couple of cordless handsets from Xinix which were delivered to me really quickly. I did not realise that there is quite a process to setting them and the new base station up. So I called the Xinix customer support and Uzair took the hassle out of the set up and did it all for me over the internet. He was very helpful and obviously knows his stuff. Thank you very much indeed!”

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Posted 7 months ago

“Great service at a good price. Very helpful staff who respond swiftly to any issues or questions.”

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Posted 7 months ago

Xinix is rated 4.9 based on 698 reviews