Xinix Reviews

Name: Xinix
Rating: 4.92

4.9 Rating 645 Reviews

99 %

of reviewers recommend Xinix

Company Reviews

Metrics

Info

4.9

Based on 645 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

03333 055 888

Email:

sales@xinix.co.uk

Location:

4, Thames Road, Barking
IG11 0HZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I contacted Xinix and had the pleasure of talking to Alishba Ameen in customer service who has helped me set up an account and restored my confidence in the VOIP transfer procedure, I can only recommend this company for their true professionalism and support, I'm looking forward to many years service with this company.”

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Posted 8 months ago

“Problems connecting st first, but Uzair sorted it over my mobile and now all good. It’s not just about how the product works but how a problem is fixed, he was most helpful and patient with a family member who was non-technical and that is good service. Thank you Uzair and Alishba’s happy and cheerful attitude when dealing with me on my first contact was much appreciated too.”

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Posted 8 months ago

“I was having trouble trying to connect everything to use my old landline phone but a lady from Xinix rang me on my mobile and talked me through everything. Very helpful and good communication from Xinix.”

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Posted 8 months ago

“I was having a problem with no caller i.d. showing up on my home phone display. Due to my workload, I was unable to be at home during normal office hours. Uzair kindly offered to help me out after hours, he logged in to my system remotely and was able to resolve the issue. I am incredibly grateful to him for going above and beyond to sort out the problem and would recommend Xinix to anyone looking for a voip solution.”

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Posted 8 months ago

“Xinix ported my existing number seamlessly and have been very efficient in setting up my new digital phone line - would highly recommend”

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Posted 8 months ago

“A bit complicated HOWEVER The Team guided me through each step and kept me informed and upto date with emails and phone calls. Everything worked out well 😁👍”

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Posted 8 months ago

“I found Xinix very helpful, and what I was thinking would be a stressful exercise proved to very straight forward and certainly stress free. Well done Xinix.”

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Posted 8 months ago

“Very helpful and going with XINIX was easy. All my questions were answered”

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Posted 9 months ago

“Great service and support.”

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Posted 9 months ago

“Very happy with this Xinix, I can recommend them. Very helpful with the smallest problem and they can transfer the landline to my mobile Quine simple call.”

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Posted 9 months ago

“I wanted to connect my VOIP compatible Gigaset base station directly to my router which meant it needed configuring. I phoned Xinix and my call was answered very promptly by Miriam who advised me that she could do it for me remotely from my laptop. I downloaded the appropriate software and I watched and provided the information Miriam needed to complete the task which she did very efficiently. She was very informative and friendly. Xinix are a breath of fresh of fresh air compared to my previous provider. No long wait to get through and solve your problem when you do”

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Posted 9 months ago

“Excellent customer service.”

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Posted 9 months ago

“Always good support, with fast responses and accurate solutions.”

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Posted 9 months ago

“Usair was great at sorting out my issue - but I should say your system has not been reliable and I have spent a lot of time with your support team to get it to work.”

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Posted 9 months ago

“They called me up to tell me that our phone wasn't on line before we were even aware of it. Then called back to confirm that it was all good. Exceptional service.”

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Posted 9 months ago

“I am very pleased that I chose Xinix. We had just moved over to BT fibre and lost our landline. Xinix were able to retrieve our number, specify the new hardware and get us up and running. There were a few teething troubles but Mohsen was able to work remotely, diagnose and reconfigure the system and, the next thing I knew, he was talking to me on my phone. And compared to my old BT landline, I'm now paying Xinix a fifth of the cost. Win, win, win!”

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Posted 9 months ago

“No hassle what so ever to complete the change over to Internet telephone. Xinix staff have been very good in communication right the way through from initial enquiries to installation of the adaptor . Couldn't have been easier.”

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Posted 9 months ago

“Good. Customer. Service. And. Very. Polite”

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Posted 9 months ago

“Uzair was so incredibly patient and helpful in talking me through and troubleshooting the set up of the VOIP system and connection between the base unit and multiple handsets - the hardware presented an unexpected challenge. However, 1 hour and 40 minutes later, with ported landline business phone number, we're up and running! Thanks so much Uzair! (and sorry you were really late for your lunch!)”

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Posted 9 months ago

“Very helpful, clear and efficient”

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Posted 9 months ago

Xinix is rated 4.9 based on 645 reviews