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ZULUDIVER Reviews

4.7 Rating 1,296 Reviews
B
Happiness Grade
Read ZULUDIVER Reviews

About ZULUDIVER:

Our Story and Purpose

At Zuludiver our purpose is to continuously improve ourselves, and the lives of our customers.

Our purpose is to continuously improve ourselves, and the lives of our customers. We create high-quality products whilst working towards an environmentally friendly and sustainable future. We work tirelessly to improve our skills and our products. We are a strong team and believe in the Japanese principle of Kaizen, which is the concept of continual improvement. Our customers are important to us, without you we would not be able to do what we do, and our products allow you to do what you love doing.

Visit Website

Phone:

01684252686

Email:

support@zuludiver.com

B

Refund - Easy

75.00%
Industry Average
A very efficient service. I brought the wrong size initially and there was no quibble in returning it. This process was hassle free and the returns label arrived instantly. The refund also came through quickly. The watch strap quality is fantastic and looks great. I brought the right size and am extremely happy with it.
posted 3 months ago - Andrew Roberts
I had to pay Duty to FedEx to get my order delivered and even ZULUDIVER customer service was fast to answer, I still don't have any news about a refund
posted 1 year ago - Marc BESANCENOT
Very good customer service from Zulu - the issue wasn't with Zulu. I asked for a 22mm lug width, the Tropic strap was stamped with that but it was definitely approximately 20mm - odd. Returned and got a prompt refund.
posted 1 year ago - Mark Girling
I was worried I would have to wait for a refund and re-order but by enclosing a letter the very wonderful customer services just swapped my item and posted the correct one.
posted 2 years ago - Louisa Williamson