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ZULUDIVER Reviews

4.8 Rating 2,485 Reviews
B
Happiness Grade
Read ZULUDIVER Reviews

About ZULUDIVER:

Our Story and Purpose

At Zuludiver our purpose is to continuously improve ourselves, and the lives of our customers.

Our purpose is to continuously improve ourselves, and the lives of our customers. We create high-quality products whilst working towards an environmentally friendly and sustainable future. We work tirelessly to improve our skills and our products. We are a strong team and believe in the Japanese principle of Kaizen, which is the concept of continual improvement. Our customers are important to us, without you we would not be able to do what we do, and our products allow you to do what you love doing.

Visit Website

Phone:

01684252686

Email:

support@zuludiver.com

ZULUDIVER have a Customer Happiness Grade of B. Customers love their prices, delivery and customer service but are unhappy with their returns process.

A

Price - Excellent

98.15%
Industry Average
Fantastic customer service! Great response time and gave plenty of suggestions to help guide me to a solution! Straps are of value! High quality for a reasonable price.
- Cristian Camacho
ZULUDIVER provides good quality straps and buckle for a reasonnable price. Packaging is top noch with a little micro-fiber cloth. Coming from UK to EU it's a matter of days very nice !
- Olivier CLERCQ
Great customer service and superior product for the price...
- Ryan Crandall
A

Delivery - Fast

98.02%
Industry Average
Great couple of straps and a big improvement on the standard Seiko turtle one. Fits well, material seems solid and looks way nicer I think. Quick delivery and appreciate the included cloths and coasters.
- Mr B Harper
Really quick delivery and all round excellent customer service
- Jeanette Bramald
I bought the ZULUDIVER Tsunami Rubber with a Deployment Clasp, this was easy to cut to size and I followed the instructions as per the QR supplied on the delivery note.
- Paul Tunmer
E

Returns Process - Difficult

40.00%
Industry Average
They only do returns.
- Michael Chan
C

Refunds - Average

60.00%
Industry Average
Great service, fast delivery and quick refund.
- ARTURS KORSAKS
I received the refund for the cancelled buckle within a couple of days and the straps a few days later.
- Mike Massey
There is practically no option to send it back or get a refund as the cost for returning it will almost be equal to the price of the refund I am expecting to get.
- Ioannis Karalis
97.51%
Industry Average
Alles lief perfekt! Die Bänder sind super und kommen sicher verpackt in einer praktischen Dose an. Ich liebe diese Armbänder einfach, tolle Qualität und super Service.
- Daniel Danlowski
The quality of service from ZULUDIVER is second to none, can not recommend them enough. Was astounded at the quality of the products and the little extras like the stickers, key rings and protective box that the buckle comes are just so a nice extra. They really go above and beyond and so happy with the service.
- Marc Couzins
Great service. Easy to purchase, easy to track. Love the free coasters that come with the packaging.
- Alex Brown