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ZULUDIVER Reviews

4.8 Rating 2,711 Reviews
A-
Happiness Grade
Read ZULUDIVER Reviews

About ZULUDIVER:

Our Story and Purpose

At Zuludiver our purpose is to continuously improve ourselves, and the lives of our customers.

Our purpose is to continuously improve ourselves, and the lives of our customers. We create high-quality products whilst working towards an environmentally friendly and sustainable future. We work tirelessly to improve our skills and our products. We are a strong team and believe in the Japanese principle of Kaizen, which is the concept of continual improvement. Our customers are important to us, without you we would not be able to do what we do, and our products allow you to do what you love doing.

Visit Website

Phone:

01684252686

Email:

support@zuludiver.com

ZULUDIVER have a Customer Happiness Grade of A-. Customers love their prices, delivery and customer service and are happy with their returns process and refunds.

A

Price - Excellent

98.11%
Industry Average
“ Quality for the price in unbeatable... Very happy with it! ”
- Frederic De Clercq
“ Very fast shipping and prices are great. Rubber feels great on wrist and for this price cant be beaten. I can definately recommend. ”
- Sami
“ Very quick shipping. Some straps are not as good as could be considering the price ”
- Alessandro Graziani
A

Delivery - Fast

97.37%
Industry Average
“ Excellent service from start to finish.. Was kept informed on delivery status from Initial order to receiving the strap . Included in the packaging was a drinks mat and cleaning cloth which was a nice touch. ”
- Michael Pilgrim
“ When I came across ZULUDIVER straps and their range I reached out with questions and they where very quick to reply and answer my questions. ZULUDIVER made the purchase and delivery process extremely smooth and the strap arrived to myself in Australia in good time. I highly recommend ZULUDIVER and I’ll definitely be a repeat customer. ”
- Guy Lezius
“ Fast delivery and no problems. ”
- Darren Hutchinson
C
60.00%
Industry Average
“ Returns are free and so easy to due to their system. ”
- Cullen Simmons
“ Fast shipping and also offers free returns in the UK. ”
- Akshat Gupta
“ Delivery was extremely fast. There were bonuses in the package, which made me happy! Very comfortable and well made straps as I purchased several. But... most of them are too short, and as I wrote in 3 reviews in a row, the pins are very difficult to get into the strap. It's more for casual watches, not diving... which suits me with the brand name. The downside for me is that I shop from an intermediary address as I live in Bulgaria and delivery and returns are difficult! ”
- 54929 ALEKSANDAR ZLATKOV
C

Refunds - Average

60.00%
Industry Average
“ Great service, fast delivery and quick refund. ”
- ARTURS KORSAKS
“ I received the refund for the cancelled buckle within a couple of days and the straps a few days later. ”
- Mike Massey
“ There is practically no option to send it back or get a refund as the cost for returning it will almost be equal to the price of the refund I am expecting to get. ”
- Ioannis Karalis
97.12%
Industry Average
“ Excellent service from start to finish.. Was kept informed on delivery status from Initial order to receiving the strap . Included in the packaging was a drinks mat and cleaning cloth which was a nice touch. ”
- Michael Pilgrim
“ The first shipment was lost in the PostNL process and never arrived. Contact with customers service was very good. Quick response, understanding and offering solution. Top! ”
- B Boerma
“ Timely service ”
- Karanvier Kullar