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ZULUDIVER Reviews

4.7 Rating 1,392 Reviews
A
Happiness Grade
Read ZULUDIVER Reviews

About ZULUDIVER:

Our Story and Purpose

At Zuludiver our purpose is to continuously improve ourselves, and the lives of our customers.

Our purpose is to continuously improve ourselves, and the lives of our customers. We create high-quality products whilst working towards an environmentally friendly and sustainable future. We work tirelessly to improve our skills and our products. We are a strong team and believe in the Japanese principle of Kaizen, which is the concept of continual improvement. Our customers are important to us, without you we would not be able to do what we do, and our products allow you to do what you love doing.

Visit Website

Phone:

01684252686

Email:

support@zuludiver.com

ZULUDIVER have a Customer Happiness Grade of A. Customers love their prices, delivery and customer service and are happy with their refunds.

A

Price - Excellent

94.44%
Industry Average
Overall good experience with communication, shipping time to Germany and the import duties and taxes already included in the price (for Germany)
- Pavel Provotorov
Great quality straps at an excellent price, with fast, reliable delivery. Can't fault ZULUDIVER!
- George Addison
Very happy with my first order, won't be the last ! Fast shipping and price including taxes Good packaging Thanks
- Romain Bontemps
A

Delivery - Fast

98.28%
Industry Average
Great website and really fast delivery.
- Thomas Limburn
Fast delivery and superb packaging. The packaging is fantastic from the innovative tins to hold your straps to the beautiful plastic and bladder type cases for each clasp.
- Brian Scott
Great service as always. Had a small issue regarding an item, this was quickly resolved by Beth and Jon. Packaging and delivery updates spot on. 👌👌
- John Frost
B

Refunds - Easy

75.00%
Industry Average
A very efficient service. I brought the wrong size initially and there was no quibble in returning it. This process was hassle free and the returns label arrived instantly. The refund also came through quickly. The watch strap quality is fantastic and looks great. I brought the right size and am extremely happy with it.
- Andrew Roberts
I had to pay Duty to FedEx to get my order delivered and even ZULUDIVER customer service was fast to answer, I still don't have any news about a refund
- Marc BESANCENOT
Very good customer service from Zulu - the issue wasn't with Zulu. I asked for a 22mm lug width, the Tropic strap was stamped with that but it was definitely approximately 20mm - odd. Returned and got a prompt refund.
- Mark Girling
96.82%
Industry Average
I’ve ordered many individual straps & the octopod system from ZULUDIVER. Living in the US has never been a problem for the shipping & customer service departments. Very pleased.
- Brandon Dickson
Item was shipped quickly and it was nearl Xmas packed very well tracking provided excellent service
- Garry Johnson
Wonderful service, as always
- Yevhenii