ZULUDIVER have a Customer Happiness Grade of A. Customers love their prices, delivery and customer service and are happy with their refunds.
“
Great quality straps at an excellent price, with fast, reliable delivery. Can't fault ZULUDIVER!
”
- George Addison
“
Very happy with my first order, won't be the last ! Fast shipping and price including taxes
Good packaging
Thanks
”
- Romain Bontemps
“
Great website with excellent imagery to demonstrate the products. I bought my steel bracelet at a very nice price on sale!
Also it arrived within a couple of days and very nicely packaged :)
”
- Anthony Abnett
“
All good prompt delivery.
”
- Neil Banks
“
The whole process from browsing, ordering and delivery was very simple and efficient.
”
- Richard Ling
“
My NATO style strap is very nice. I'm so happy with how it looks on my Moonswatch Moonphase edition. One word of caution though if you live in America, it will take a solid 2 weeks for it to arrive from Great Britain (also known as a "fortnight"). When you're used to 2 day delivery this is tough.
”
- Joseph Venuti
“
A very efficient service. I brought the wrong size initially and there was no quibble in returning it. This process was hassle free and the returns label arrived instantly. The refund also came through quickly. The watch strap quality is fantastic and looks great. I brought the right size and am extremely happy with it.
”
- Andrew Roberts
“
I had to pay Duty to FedEx to get my order delivered and even ZULUDIVER customer service was fast to answer, I still don't have any news about a refund
”
- Marc BESANCENOT
“
Very good customer service from Zulu - the issue wasn't with Zulu. I asked for a 22mm lug width, the Tropic strap was stamped with that but it was definitely approximately 20mm - odd. Returned and got a prompt refund.
”
- Mark Girling
“
The customer care team is amazing! I made a mistake on size on one of my straps and did not notice until after I purchased. One email to the customer service team and problem solved!
”
- Timothy Genter
“
Excellent customer service! When I had an issue with a lost shipment by the courier company, they quickly replaced it with a new one without making me wait weeks for a resolution. Very professional and helpful team.
”
- Victor Blanco
“
This is my second Zulu strap purchase and have to say the customer service has been excellent. Having purchased a 20mm version in my error contacted customer service who kindly arranged to exchange for the 22mm verion. Quality is supberb and just about to purcahse a thrid in orange for my new CW Trident. Keep up the excellent work.
”
- James Creed
