“Overall, I enjoy shopping with you, but I would like to see more choice of products I use daily such as buckwehat grain, buckwheat flour, other gluten-free grains and flours, crackers, pickles, spices, nuts ad dried fruit.
Please also note that my last order arrived with the packaging of the sunflower seeds broken, so I lost some of the content before I realised the plastic was damaged. I would appreciate if you could double check the packaging to avoid this next time. Thanks.”
“This is a really good upcoming company that sells all the things that is hard to get in one place and most supermarkets whilst saving money too. Any issues I’ve had, they have swiftly dealt with it without any issues. They have a good range of items and it’s the only place I can find that does decent items and at a lower price. I did question the membership in the beginning as it’s so new to me but it’s worth it as you definitely end up saving money in the long run.
I’m looking forward to them expanding their range so I can buy more things!”
“Great selection of clean and health conscious products, much more than what you'd find in your average organic shop. The product range also gets continiously extended. The prices are some of the sharpest that you find and you can easily make back the subscription cost with 1-2 purchases. Delivery takes a couple of days but is always reliable. Customer service is super fast, on the odd occasion that an item was not in order the response has always been very quick and issues resolved immediately without any lengthy back and forth emails. 5/5, highligh recommended!”
“I was sceptical at first, but honestly it's been amazing. One of the best things I have ever signed up to. There is so much choice and the prices are so low. I love that I can earn money off my shops (by collecting points). Also, the weekly offers of extra food is fantastic. One of the best companies!”
“Very fast delivery and ever expanding range of products. Was pleasantly surprised to find Dimples toothpaste on Well easy last time.
Now, I just need DHEA in 10 mg”
“I placed two orders. One arrived fine, whereas the other order, which I diverted to a Yodel Store was such a disaster. First, Yodel lost my parcel, claiming to have delivered to the store while the GPS location of where it was scanned was in a residential street. Second, Welleasy sent a wrong item as a replacement short of another item which they later disclosed they were struggling to procure (which is a BS from my POV as I ordered the same item from Natural Dispensary immediately following the news and they sent it straight away).
Then they placed another replacement order with, again, a wrong item.
When I pointed that out, customer support corrected it but now with a wrong quantity (I ordered 2, they only put in 1).
I am giving up on this establishment now, whatever arrives in the second replacement order, I'm not going to waste my energy on it.
All in all, this establishment doesn't seem to invest in customer service, it was always the same agent, replying in the late evening and never within 24 hours.
Once your order needs an assistance, brace yourself for slow responses and lots of palaver.
Let's not forget to mention, having to sign up for a membership to order anything, in this time, for not so competitive pricing, makes no sense.”
“Perfect healthy products, better price than many other places, I can buy the same keto bread, chia seeds, much cheaper than other places. However, it is still pricy for some protein bars and supplements. Delivery was great and fast, well packaged and arrived within 2 days.”
