“
I initially purchased a black and grey striped NATO strap for my blue Alpinist; but unfortunately when it arrived it just did not suit the watch. I returned the strap and ordered a navy coloured one instead which perfectly suited the Alpinist. Returning the original strap was much easier than I thought and the refund was processed very quickly. All points to a very professional, well run outfit.
”
posted 2 weeks ago
- Syed Ahmad
“
Excellent customer care received with a quick refund of a previous strap I ordered at a wrong size.
No questions, quick refund, no hassle. Surely, I re-ordered from the WG Company the one at a good size.
It arrived in a perfect boxing, securely and with a couple of days.
Highly recommended retailer!
”
posted 1 month ago
- Lazlo Halmai
“
Return was quick and easy via returns portal. Refund through promptly./
”
posted 1 month ago
- Darren Roberts
“
Return to the UK was costly (16€). I I only got a part of the refund back, because I was looking at the strap. As it is packe in cardboard, there is no other option than to Open it for a Look. The whole experience costed around 30€. And I got no strap now. I will propably Never Order from the UK again. Sorry. Quality was good though.
”
posted 1 month ago
- Daniel Glas
“
Fast delivery. Quick refund on wrong part ordered.
”
posted 4 months ago
- Achilleas Veziris
“
Excellent service. Delivered quickly. Had to return strap as I ordered wrong size lugs! Refund quickly. Will use again when needs arise and would recommend this company.
”
posted 7 months ago
- Sean Titterington
“
I have a refund request, they handle it very smooth, and you give me some free stuffs, I really like them, thank you very much!
”
posted 8 months ago
- KaHei Yiu
“
Always had a positive experience with customer service. Orders arrive promptly and on the rare occasion I need to return an item the process, including refund, is dealt with swiftly.
”
posted 9 months ago
- David Mackie
“
Didn’t like any of the straps but good returns system & quick refund
”
posted 9 months ago
- Alex Bland
“
Good customer service, i returned one that didnt fit and they were happy to refund
”
posted 11 months ago
- Sanjay Joshi
