Walker and Hawkes Reviews

Name: Walker and Hawkes
Rating: 4.78

4.8 Rating 1,550 Reviews

96 %

of reviewers recommend Walker and Hawkes

Visit Website

Phone:

1217691234

Email:

Kes@walkerandhawkes.co.uk

Location:

39 Jervoise Street, West Bromwich, West Midlands
B70 9LY

Walker and Hawkes 5 star review on 10th November 2024

Anonymous

Anonymous // 01/01/2019

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“This jacket looks lovely, has nice material and is well made Delivery was a lost a week in total, this is a Christmas present for my partner so not sure about the sizing , good to know that they have extended their returns / exchanges until the end of Jan 23”

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Posted 1 year ago

“I placed my order on the 28th of November - today is the 19th of December and I still haven't received my item after three weeks. I did telephone customer services at W&H. The person I spoke to refused to take responsibility and blamed the post office between sniffing loudly and talking in an incomprehensible mumble. He offered no compensation or any kind of goodwill. Having looked at some reviews for W&H I notice that many were written within the last two weeks, in other words people are in fact receiving items. So where is mine? The service from W&H has been extremely disappointing and frustrating.”

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Posted 1 year ago

“Love the coat, but the detachable hood is missing, could you please send me one Thank you”

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Posted 1 year ago

Hi Nigel Thanks for the review. We will send out a replacement hood ASAP. Kind regards Kevin

Posted 1 year ago

“Product is of very high value for money compared to other was coat brands like Barbour. I couldn't image spending 3x the price for such coat. Shipping was very quick, considering I ordered direct from the US. I will be providing these as gifts to my friends and family.”

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Posted 1 year ago

“I purchased my product pre the mail strikes but I haven’t received it yet. I have informed Walker and Hawkes of this - they sent me a tracking number but no apology or real effort to help me. Three weeks later and still no item. Extremely disappointed and won’t be buying from here again.”

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Posted 1 year ago

Hi Victoria Thanks for your review. I have checked your tracking information and see it is still out for delivery - having arrived at the Bristol sorting office early this morning. As you are aware, Royal Mail strikes have delayed your delivery which will hopefully be with you before Christmas. We are sorry you were disappointed with your experience on this occasion. We hope you will give us another chance once regular delivery services are resumed! Kind regards Kevin, Walker and Hawkes

Posted 1 year ago

“Love, love, liv”

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Posted 1 year ago

“Better then a Barbour and cheaper,had this W&H for 2 years now time for its 1st re wax,come up great, proper wax jacket now,better looking then the above brand,even did my trapper hat,with 200ml wax dressing.”

Walker and Hawkes 4 star review on 17th December 2022

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Posted 1 year ago

“Quick..well as fast as Royal Mail! Excellent value.”

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Posted 1 year ago

“Excellent service and quality all round. Will look at the lightweight wax jackets next.”

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Posted 1 year ago

“USA customer and love the flat caps. Pleasantly surprised at the speed my order arrived. All in all a grand experience.”

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Posted 1 year ago

“This is the second cap I have purchased from Walker and Hawkes and I have been very pleased with both items”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

“I treated myself to a Diana hat and just in time for the snowy weather. Excellent service and hat is fab both warm and waterproof”

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Posted 1 year ago

“I was amazed at how quickly you were able to get that marvelous jacket from your door in England to ours in Alaska - just 2 days and on my husband’s birthday! He is so enthralled with his jacket that I wondered if he might wear it to bed. We have definitely bookmarked your website. Thank you!”

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Posted 1 year ago

“Très bon rapport qualité prix. L'élégance anglaise campagne chasse. Je recommande sans problème”

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Posted 1 year ago

“Excellent service and superb quality jackets, I purchased a Derby Tweed jacket and it has to be one of the best jackets I have purchased and its Made in Britain”

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Posted 1 year ago

“Okay, so the wax I bought in a tin for my jacket was decent enough. However, I did have to find a YouTube video of someone rewaxing a coat because the directions on the tin were less than comprehensive. If you are about to buy wax and do your coat, melt the wax ENTIRELY in the tin by boiling it in a pan of water on the hob. Then sponge it on, but not too much or you'll have very sticky areas on the coat. If you are too vigorous with it, use a hairdryer to soften or melt the wax again and then remove by working a sponge or cloth over it. The fact that I've had to tell you that is reason enough for the 3-star review.”

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Posted 1 year ago

“Qualità, puntualità”

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Posted 1 year ago

“Beautiful beautiful products that arrived quickly. Will buy from again!”

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Posted 1 year ago

“Excellent service from Walker and Hawkes but unfortunately had to send the moleskin trousers back as one pair was too big and the other too small. The trousers were excellent quality just a shame they didn't fit. I wouldn't hesitate to order from Walker and Hawkes in the future.”

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Posted 1 year ago

Walker and Hawkes is rated 4.8 based on 1,550 reviews