Vesternet Reviews

Name: Vesternet
Address: 128 City Road, London, London Borough of Islington
Rating: 4.81

4.8 Rating 2,598 Reviews

97 %

of reviewers recommend Vesternet

4.8

Based on 2,598 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

03452268572

Email:

sales@vesternet.com

Vesternet 4 star review on 3rd September 2024

287

Anonymous

Anonymous // 01/01/2019

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“Smart and Simple, can't beat Vesternet for that.”

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Posted 7 years ago

“Excellent suport”

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Posted 7 years ago

“All you net for home automatisation!!”

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Posted 7 years ago

“I've always had a great experience using Vesternet. Always arrives the day they say it will and the packaging is more than adequate. On the one occasion I had a faulty device they replaced it FOC without a quibble.”

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Posted 7 years ago

“Great site - great source of information - would definitely do all my home automation shopping here”

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Posted 7 years ago

“Easy to use website, good range of products at reasonable prices”

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Posted 7 years ago

“Second order from them. Didn't have any hesitations of reordering.”

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Posted 7 years ago

“Great choice of HA products most of which are always in stock. I have been using Vesternet for many years now and more than happy to recommend them as the goto supplier for Home Automation”

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Posted 7 years ago

“10/10 Excellent Prices & Excellent Service.”

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Posted 7 years ago

“My only suggestion is that the final add on delivery charge was a bit sneaky. I could find no way of finding out about delivery charges on the web site and therefore assumed that spending over £300 would qualify for free delivery. But suddenly at the very end I was hit with a delivery charge without any advanced warning. Granted at between £3-£4 this wasn't too important but I do think it's a bit sneaky not to make the delivery charges visible much earlier.”

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Posted 7 years ago

“Shopping on vesternet was a good experience. Finding exactly what I wanted quickly by reading the easy to find specification. Once I had made a choice I was able to download any related software or manuals directly from the same webpage, so no need to go trawling around looking for it. Great job, I waill certainly be using Vesternet again.”

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Posted 7 years ago

“This is my 3rd order from Vesternet and the 3rd to be labelled as "In stock, ships today" for hours after ordering only to be told that it is actually out of stock. When the items came back into stock, I had to email customer services to get my order sent. Edit: I was contacted by Vesternet to see what had gone wrong and if there was anything they could do. I was offered a discount off a further order which was despatched and delivered quickly. All my previous orders had been from Summer sales which may be the reason they were delayed. Customer services are helpful and responsive.”

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Posted 7 years ago

“Simple and straightforward transaction process”

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Posted 7 years ago

“Great product set at good price, and excellent after-sales service,”

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Posted 7 years ago

“Easy to Use, Great Prices - as a journalist specialising in Smart Home tech, I sometimes still need to buy bits and bobs, and I always come to Vesternet first as they have a superb range and its arranged in a way that everyone understands.”

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Posted 7 years ago

“Very easy to browse through the products with lots of info available from the retailer including manufacturer documentation. Very helpful section for querying existing customers about items with prompt responses too. Highly recommended.”

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Posted 7 years ago

“Not only sells good high tech products but provides information, opinion and help on those products via its well designed website. Yearly summer sale is well worth keeping an eye on to get bargains.”

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Posted 7 years ago

“You're very lovely for taking so much of my money!”

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Posted 7 years ago

“I've used them several times before and they are great with advice and with delivery”

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Posted 7 years ago

“Quick and easy website to use, no problems finding what I wanted, and everything I've seen of it is professional.”

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Posted 7 years ago

Vesternet is rated 4.8 based on 2,598 reviews