Name: Vesternet
Address: 128 City Road, London, London Borough of Islington
Rating: 4.81

“Great company cant recommend enough”

Helpful Report

Posted 6 years ago

“Excellent web site”

Helpful Report

Posted 6 years ago

“I've used this company several times now buying various home automation and heating items. Items have been competitively priced, delivered speedily and all queries answered in a timely fashion. Highly recommended.”

Helpful Report

Posted 6 years ago

“Easy interface and great selection of products.”

Helpful Report

Posted 6 years ago

“Great shopping experience. Excellent pre-sales help with selecting the right components. I really liked the order confirmation email that contains all the manuals and instructions so you can do some background reading while you wait for the delivery. Delivery had good tracking and arrived on time.”

Helpful Report

Posted 6 years ago

“I finally took the plunge on some devices from vesternet. There's plenty of information on the site but the expertise required to understand much of it can be quite high. I tried to use paypal 3 times to place my order, each time I confirmed the payment on paypal the site froze. So I ended up doing it the long way via their credit card journey. If they could dumb down the content of the product pages to answer my basic questions and improve the checkout flow vesternet would go from a 3 to a 5 because they seem to get everything else right. Update: they weren't lying when they said the site had been updated. It appears to be a much smoother experience now.”

Helpful Report

Posted 6 years ago

“Great discount on bulk order of fibrao switch?”

Helpful Report

Posted 6 years ago

“Great tech support and service”

Helpful Report

Posted 6 years ago

“Fantastic service. I was blown away with the speed of delivery - I ordered at around 4pm, got a dispatch notice shortly after 5pm, and my items were with me by 10.30am the following morning! Very pleased”

Helpful Report

Posted 6 years ago

“Reliable reviews based on their wealth of experience, stock everything you need for home automation and at a good price.”

Helpful Report

Posted 6 years ago

“Excellent will use again”

Helpful Report

Posted 7 years ago

“Two orders, never had an issue”

Helpful Report

Posted 7 years ago

“Brilliant customer service and order handling”

Helpful Report

Posted 7 years ago

“Easy to use great site”

Helpful Report

Posted 7 years ago

“Good site. Good delivery. Good price.”

Helpful Report

Posted 7 years ago

“Perfect ordering from Vesternet - no issues with site, easy to use and as always, their support is excellent. Look forward to using this!”

Helpful Report

Posted 7 years ago

“Easy ordering, good product line and excellent communication.”

Helpful Report

Posted 7 years ago

“Easy website with everything required for home automation”

Helpful Report

Posted 7 years ago

“Wide range of items in stock and good level of technical detail and supporting documentation on the website”

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Vesternet Reviews