Vesternet Reviews

Name: Vesternet
Address: 128 City Road, London, London Borough of Islington
Rating: 4.81

4.8 Rating 2,597 Reviews

97 %

of reviewers recommend Vesternet

4.8

Based on 2,597 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

03452268572

Email:

sales@vesternet.com

Vesternet 4 star review on 3rd September 2024

287

Anonymous

Anonymous // 01/01/2019

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“The shopping experience and the checkout is professional. The best website i have saw for smart home devices so far”

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Posted 4 years ago

“I have shopped with Vesternet before, and even though they are in a different country from me, they were very professional, prompt, accurate, and good at communicating. My options in my own country are very poor, having been shipped an inferior item than ordered and repeatedly lied to by this domestic online vendor of Z-Wave products, such that I had to proceed to small claims court and prevailed. So I've returned to Vesternet with great enthusiasm!”

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Posted 4 years ago

“Have been buying from Vesternet for many years. Always prompt delivery and good support. Will continue to buy from them.”

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Posted 4 years ago

“Very good, but 1 * knocked off as website is very slow sometimes.”

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Posted 4 years ago

“Great company with great price and their email replies are second to none are all my orders have been delivered on time Thanks”

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Posted 4 years ago

“I ordered it more than once and was always satisfied. Very polite and quick staff will solve any problems and tasks”

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Posted 4 years ago

“The after sales support staff are really nice and help with the trouble I was having with my initial batch of product. Really hope this one works as expected.”

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Posted 4 years ago

“Great selection of home automation components and an excellent service!”

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Posted 4 years ago

“I previously wrote a poor review about asking a pre-purchase question using the web cha which advised a response in about 10 minutes. After waiting four hours I gave up and tried to ring during the opening hours on the website - only to get a recorded message saying that they were closed..... Anyway, I got a response to the question on the Monday morning.”

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Posted 4 years ago

“I wanted an answer to a question before I purchased. I used the chat function on the web page and asked my question. I was advised you usually replied in about 10 minutes, but I waited over four hours and no on answered me. On the Saturday I rang to ask the question (on the website it said they were open) but the recorded message said that they were shut and to ring on Monday. Not happy. I found the answer elsewhere and purchased elsewhere.”

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Posted 4 years ago

“Very comprehensive site , quick and logic to find products , order process was quick and efficient, all "small words" available. As it should be.”

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Posted 4 years ago

“Great as always, had an offer code that needed to be manually applied to my order. Emailed sales and within 15 minutes everything was sorted.”

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Posted 4 years ago

“Great website with all the information I needed, which made for an easy buying experience.”

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Posted 4 years ago

“Transparent and seamless checkout, clear instructions. No problems.”

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Posted 4 years ago

“Bought loads off them now. Fast service and they have all the stuff to make my home automation work. Right prices. Hard to beat.”

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Posted 4 years ago

“Fantastic products from a fantastic company with superb customer service”

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Posted 4 years ago

“קניתי בעבר ומאד הייתי מרוצה מהשירות ומזמן המשלוח”

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Posted 4 years ago

“Very good service. Good content ...information about, spec sheets etc”

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Posted 4 years ago

“Spot on comms and great pricing.”

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Posted 4 years ago

“Order process was simple, and even after I made a mistake it was dealt with really quickly and fixed. Support staff are friendly and efficient, which is good to know from the start.”

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Posted 4 years ago

Vesternet is rated 4.8 based on 2,597 reviews