Vesternet Reviews

Name: Vesternet
Address: 128 City Road, London, London Borough of Islington
Rating: 4.81

4.8 Rating 2,598 Reviews

97 %

of reviewers recommend Vesternet

4.8

Based on 2,598 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

03452268572

Email:

sales@vesternet.com

Vesternet 4 star review on 3rd September 2024

287

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love using Vesternet. Excellent service and have in stock most of the time. The diagrams and the support sheets are priceless. Will be buying more very soon Thank you”

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Posted 5 years ago

“Easy ordering, good selection, fast service”

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Posted 5 years ago

“Очень хороший магазин. Говорю это потому что в оценке деятельности магазина считаю - нужно учитывать не только скорость доставки, качество и быстроту ответов от магазина в случае возникновении вопросов (где магазин так же достойно держит планку), но и разрешение спорных ситуаций, в коей я оказался, когда мой контроллер Vera Plus, после обновления прошивки стал "кирпичем"., производитель не смог помочь в сложившейся ситуации, переписка шла в течении недель 3х, и уже отчаявшись, что найти общего языка c производителем не удалось, я обратился в магазин. Они тут же взяли на себя сложности по решению моего вопроса в свои руки. Мне показалось, в тот момент, что не плохо бы обзавестись железкой по мощнее, потому как Vera Plus отличнейшее устройство, которого хватало с запасом для моих потребностей в базовой автоматизации дома. И тогда, решил попробовать контроллер Vera Secure. Магазин на удивлении без проблем согласился на моё предложение доплатить разницу в стоимости контроллеров, не взяли дополнительных налогов! (там какой то систему у них, вроде того, что если я один раз заплатил налог за устройство, второй не нужно. В России привычнее ситуация повторной оплаты налога. В общем я был приятно удивлен). Магазин оплатил как и обещал мою пересылку для них - обратно сломанного устройства. В общем вердикт: магазин в случае сложностей ведет себя достойна, и держит слово! Отличный магазин! Обязательно обращайтесь.”

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Posted 5 years ago

“Great service, fast delivery”

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Posted 5 years ago

“Excellence in every matter”

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Posted 5 years ago

“Quality goods, excellent service, competitive price”

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Posted 5 years ago

“Product information was clear. The 365 day return policy gave me the confidence to place an order ahead of any stock and review is available.”

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Posted 5 years ago

“Great company to deal with, after sales service is great, always helpful at answering any questions. Items are shipped fast and arrive all well packaged. Great company and people to deal with.”

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Posted 5 years ago

“Great, easy process to order.”

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Posted 5 years ago

“Always provide great service and respond quickly to any questions”

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Posted 5 years ago

“Initially left a good review after I received the email saying that a free upgrade to delivery would be given. Item that I'd ordered was listed as in stock. Expecting the item next day or at least within a couple of days. A few days passed and item still hadn't been sent. Had to get in contact and turned out actually the item was never in stock. So basically they'd got my good review by promising a free upgrade to delivery on an item that they'd said was in stock but never was. Will avoid in future.”

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Posted 5 years ago

“Great site Well designed and user friendly”

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Posted 5 years ago

“Great choice of products - not received mine yet so we'll see how well they do!”

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Posted 5 years ago

“Vesternet offer keen prices and excellent customer service. You will most often find Vesternet prices for new products are lower than eBay - and Vesternet will support you with advice and assistance if needed. Highly recommended.”

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Posted 5 years ago

“Very smooth shopping experience. Had all the units I needed. And I choose Vesternet thanks to their generous return policy.”

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Posted 5 years ago

“Very easy shopping experience, never dissatisfied.”

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Posted 5 years ago

“Excellent selection and fast service”

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Posted 5 years ago

“Great range of products, excellent technical service. Recommended”

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Posted 5 years ago

“data on website pretty comprehensive.”

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Posted 5 years ago

“I have used Vesternet several times in the past, they have always been good value and very reliable!”

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Posted 5 years ago

Vesternet is rated 4.8 based on 2,598 reviews