Vesternet Reviews

Name: Vesternet
Address: 128 City Road, London, London Borough of Islington
Rating: 4.81

4.8 Rating 2,596 Reviews

97 %

of reviewers recommend Vesternet

4.8

Based on 2,596 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

03452268572

Email:

sales@vesternet.com

Vesternet 4 star review on 3rd September 2024

287

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Has a good range of products for decent prices. I get most of my smart home/home automation products from here.”

Helpful Report

Posted 2 years ago

“Great selection of smart home products we couldn’t find elsewhere.”

Helpful Report

Posted 2 years ago

“I wish your customer service team could speak direct to customers instead of via e-mail”

Helpful Report

Posted 2 years ago

“ordering system seems good. good range of products. I often use them and have had no problems”

Helpful Report

Posted 2 years ago

“Excellent stock of home automation products and easy to use website :)”

Helpful Report

Posted 2 years ago

“I recently ordered a repeater. I have Unfortunately I ordered the z-wave version instead of the zigbee version. I have I contacted Vesternet and the could not be more helpful. I have They approved the return and emailed a return postage label. As soon as they received the incorrect product back and checked it was okay they have despatched the correct item. Great service.”

Helpful Report

Posted 2 years ago

“Always good, when a product was delayed by months they kept me informed and refunded me when it appeared that there were be no more made”

Helpful Report

Posted 2 years ago

“Stock levels are accurate, got the product I need, quick to deliver, competitive price... great!”

Helpful Report

Posted 2 years ago

“1234567890”

Helpful Report

Posted 2 years ago

“I've been buying from Vesternet for 6 years and their service has never failed. My go-to for all things z-wave.”

Helpful Report

Posted 2 years ago

“same old... not sure if i ordered one or not.. got an error.”

Helpful Report

Posted 2 years ago

Sorry to hear that Michael - we've had no errors reported and your order came through fine. Although it's strange you say this because your review was posted from the checkout completion page so did you not see it finalise?

Posted 2 years ago

“Great range of products and good service”

Helpful Report

Posted 2 years ago

“exclusive 1 stop shop - online platform for wireless home automation products”

Helpful Report

Posted 2 years ago

“Good products, good prices and great customer service. Would definitely recommend and would buy from again.”

Helpful Report

Posted 2 years ago

“Excellent as ever.”

Helpful Report

Posted 2 years ago

“Great choice of products”

Helpful Report

Posted 2 years ago

“Nice clean website, no issues navigating or ordering”

Helpful Report

Posted 2 years ago

“Quick and easy. Like the loyalty points.”

Helpful Report

Posted 2 years ago

“Very easy and straight forward to order”

Helpful Report

Posted 2 years ago

“great products that cover a wide range of formats and platforms, with excellent advice on their compatibility.”

Helpful Report

Posted 2 years ago

Vesternet is rated 4.8 based on 2,596 reviews