Vesternet Reviews

Name: Vesternet
Address: 128 City Road, London, London Borough of Islington
Rating: 4.81

4.8 Rating 2,593 Reviews

97 %

of reviewers recommend Vesternet

4.8

Based on 2,593 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

03452268572

Email:

sales@vesternet.com

Vesternet 4 star review on 3rd September 2024

287

Anonymous

Anonymous // 01/01/2019

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“Hassle free”

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Posted 2 years ago

“1st order with Vesternet they forgot to ship the item for 2 days and I had to chase, I even paid for the express delivery which went out the window, so paying the extra postage was a waste of money. Apart from receiving the order late, everything else was good. They send an email with every order to leave a review here and shipping will be upgraded to express. So on my 2nd order, I used the free delivery and then did a review to upgrade shipping to express. This never happened and still shipped on slow delivery. Bit disappointing. Still awaiting the order, will update the review if it's not up to par.”

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Posted 2 years ago

“Good products, reasonable prices”

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Posted 2 years ago

“poor checkout experience. vesternet tried to get me to buy a book after I had paid for my order. quite sneaky. not sure if I'll get my order now”

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Posted 2 years ago

Hi Patrick, We always take on board constructive feedback, but our checkout experience is flawless. I believe you're saying its poor because of the post-purchase offer you mention? I'm confused about what's sneaky about that, you paid for your order and got a success confirmation. Then you were offered an optional discounted product (which you accepted but didn't pay for). Why would that make you think you won't get your order now?

Posted 2 years ago

“Always my go to site for my smart home gear, never ever had any problems, always great service!”

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Posted 2 years ago

“Great product selection - they always seem to have curated the best zwave devices”

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Posted 2 years ago

“Great selection of products.”

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Posted 2 years ago

“Excellent choice of high quality devices with consistent and helpful advice and filtering on very useful criteria in the shop. Genuinely a joy to use the website and I have every confidence in the usability and compatibility of my purchase.”

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Posted 2 years ago

“Great selection of smart home devices!”

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Posted 2 years ago

“Great site and assistance provided.”

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Posted 2 years ago

“Good website with clear description of the products. A range of delivery options and reasonable prices. The communication is clear and the integrated payment options comprehensive.”

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Posted 2 years ago

“Never had any problems at all with the excellent service from Vesternet.”

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Posted 2 years ago

“Excellent range of products for smartthings”

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Posted 2 years ago

“Easy to use”

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Posted 2 years ago

“Loads of interesting home automation products! I have been looking for a zwave shutoff valve for a long time and found one straight away at Vesternet :-)”

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Posted 2 years ago

“Used these guys before, speedy reliable service”

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Posted 2 years ago

“Good Service. Good range of stock”

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Posted 2 years ago

“Very easy to use site!”

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Posted 2 years ago

“Vesternet is my first go-to store for home automation as I am assured they will have tier-1 components (i.e. Aeotec etc). Have bought numerous times and supply/delivery has always been ace.”

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Posted 2 years ago

“Good support, fair pricing. Happy with the service although along with everybody else they appear to be having problems getting stock from their European suppliers.”

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Posted 2 years ago

Vesternet is rated 4.8 based on 2,593 reviews