Name: Vesternet
Address: 128 City Road, London, London Borough of Islington
Rating: 4.81

“Great product choice, everything home automation covered, coupled with easy ordering and quick delivery.”

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Posted 2 months ago

“Lovely job.”

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Posted 2 months ago

“My experiences with Vesternetuk have been incredibly frustrating, Unfortunately, I've had two separate instances with their services that have left me feeling dissatisfied. Firstly, I placed an order for controllers on their website, opting for next-day delivery due to urgent requirements. Despite placing the order well before their stated dispatch cutoff time, I received an email stating that my order couldn't be processed due to "large delivery volume." This was particularly disappointing as it was a Friday, meaning I would have to wait an extended period for the order to be shipped. Second time, I purchased an item from their eBay store. I paid extra for DPD next-day delivery, only to find that the item was shipped via Royal Mail Tracked 48. This was a service that wasn't even listed as an option during the checkout process and Customer service has been unresponsive and ignores messages. These two instances have significantly impacted my trust in Vesternetuk's reliability and customer service.”

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Posted 2 months ago

“Always great service with lots of info about products.”

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Posted 2 months ago

“Easy to use website”

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Posted 2 months ago

“Always good source for smart home kit and often the cheapest”

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Posted 2 months ago

“Fantastic choice and great for smart home owners!”

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Posted 2 months ago

“Missing the user points experience..,”

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Posted 2 months ago

“Great service”

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Posted 2 months ago

“Great products, great servce, returning customer.”

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Posted 2 months ago

“Great source for smart equipment”

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Posted 2 months ago

“Incredibly simple to order from. Thank you.”

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Posted 3 months ago

“I have used Vesternet for many years. They are true experts and enthusiasts!”

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Posted 3 months ago

“Easily to use service. Pricing is good as well.”

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Posted 3 months ago

“Absolute pleasure to work with and service levels right up there! Looking forward to continued business”

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Posted 3 months ago

“Excellent range of products and very responsive support.”

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Posted 3 months ago

“Ordered with Apple Pay. Worked well”

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Posted 3 months ago

“Order went smooth, nice they have integration with shop and google pay.”

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Posted 3 months ago

“Happy with my purchases, but the website was really slow and awkward to load”

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Posted 3 months ago

“Always excellent range of devices and advice at very competitive prices. I have used Vesternet for several years now, and they are my go to for home automation.”

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Posted 3 months ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Vesternet Reviews