Vesternet Reviews

Name: Vesternet
Address: 128 City Road, London, London Borough of Islington
Rating: 4.81

4.8 Rating 2,598 Reviews

97 %

of reviewers recommend Vesternet

4.8

Based on 2,598 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

03452268572

Email:

sales@vesternet.com

Vesternet 4 star review on 3rd September 2024

287

Anonymous

Anonymous // 01/01/2019

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“Great shop that are more than happy to give expert advice if you get stuck with anything, would highly recommend!”

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Posted 8 years ago

“Good price, fast service, arrived well packaged. Will be using them again.”

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Posted 8 years ago

“The devices were delivered quickly. One device was faulty, which Vesternet's customer service sorted out quickly, and have dispatched the RMA.”

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Posted 8 years ago

“Excellent delivery”

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Posted 8 years ago

“No problems with the order. Kept up to date with delivery regularly.”

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Posted 8 years ago

“I was informed immediately that all my order was not available and had the option to cancel it. All communication was dealt with efficiently and professionally. Delivery time was excellent.”

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Posted 8 years ago

“Fast delivery, excellent service”

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Posted 8 years ago

“I have been amazed with the pre-sales support Vesternet have given me. I have bought a VeraPlus, TDK mains socket and Fibaro Dimmer 2 to experiment with. Once I am happy I will ordering a bucket load of Z-Wave bits from Vesternet, especially as I am confident that any questions I have they will get answered for me. They have also been competitive on price which always helps too.”

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Posted 8 years ago

“First class service!!!!”

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Posted 8 years ago

“I made a last minute purchase of a Fibaro senser on a Friday afternoon and chose next day delivery. This was a few minutes after purchasing an alternative Smarrthings senser from Currys (also next day delivery). I was very impressed when my purchase confirmation email arrived with the manual for the item I ordered in pdf format attached, very professional. I was kept up to date with the status of my order throughout and it arrived by Royal Mail the next morning. My Currys order? Despite charging more for next day delivery it was delayed and didn't arrive until the Sunday. Vesternet have my trust and my future orders.”

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Posted 8 years ago

“Great service, they took great care to make sure I knew every step of the delivery process.”

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Posted 8 years ago

“My first choice for home automation purchases. Good advice that can be trusted to be vendor neutral”

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Posted 8 years ago

“Everything arrived well packaged and fast. One item was out of stock, we were notified immediately, and it was shipped a couple of days later. Would definitely use them again.”

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Posted 8 years ago

“Good service”

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Posted 8 years ago

“The product was advertised as 'in stock soon' when i purchased it. It wasn't long before it arrived at Vesternet where i was kept up to date on it's shipping progress via email. It arrived in good time and I was very happy with the service. The website also has some great info on the products.”

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Posted 8 years ago

“I have always had good service from Vesternet. I've used them for a few years now, and seen prompt deliveries and responsiveness when I've had enquiries. I'm happy to recommend them to others.”

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Posted 8 years ago

“What I needed and when I needed it!”

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Posted 8 years ago

“Ordered online and received within a couple of days. Exactly as expected.”

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Posted 8 years ago

“These guys are helpful. i had an issue with a device that developed a fault sometime after i bought it. Vesternet were quick to respond in a helpful manner and sorted my replacement soon after. I used to look online for the best prices for items and vesternet are hard to beat. Given that, and their service, i just go straight to vesternet as i know i will end up there anyhow.”

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Posted 9 years ago

“The site was eay to navigate. The switch I wanted was in stock at a good price and it was delivered quickly. I would use Vesternet again.”

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Posted 9 years ago

Vesternet is rated 4.8 based on 2,598 reviews