TreatBox Reviews

Name: TreatBox
Address: 1 Maunsell Road,, 1 Maunsell Road,, East Sussex
Rating: 4.81

4.8 Rating 4,206 Reviews

95 %

of reviewers recommend TreatBox

4.8

Based on 4,206 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About TreatBox:

A thoughtful gift for every moment.
Whatever the occasion, whatever the moment, we've got beautifully boxed treats, handpicked products, and seasonal delights that can be personalised and packaged to treat someone you love - or something just for you!

Visit Website

Phone:

01424552410

Email:

hello@treatboxuk.com

Location:

1 Maunsell Road,,
1 Maunsell Road,
East Sussex
TN38 9NL

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TreatBox 5 star review on 25th February 2025

S Bates

TreatBox 5 star review on 21st February 2025

Zoe Whitaker

TreatBox 5 star review on 20th February 2025

Elizabeth Grimshaw

TreatBox 5 star review on 18th February 2025

Georgie Stafford

513

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant gift! Thank you will order again!”

Helpful Report

Posted 7 months ago

Hello Lisa 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 7 months ago

“Absolutely amazing company! The most perfect idea for anyone & my best friend loved everything in it. I will 100% be ordering again!”

Helpful Report

Posted 7 months ago

Hello 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 7 months ago

“Just had to write a few words to say how lovely was the birthday advent treatbox for my Daughter’s 18th Birthday. A lovely way to count down the days. A box of rainbow delights!! Every item so beautifully wrapped and the gifts so thoughtful. Will definitely be ordering more treats from treatbox!!”

TreatBox 5 star review on 25th June 2024

Helpful Report

Posted 8 months ago

Hi Tanya 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 7 months ago

“Another perfect order my friend loved it and the and written card is so sweet thanks again”

Helpful Report

Posted 8 months ago

“Really pleased with my order and the recipient was delighted!”

Helpful Report

Posted 8 months ago

Posted 7 months ago

“My daughter was thrilled to receive her treat box! Such original items and great that you support independent businesses to source your items too. Would highly recommend Treatbox ❤️”

Helpful Report

Posted 8 months ago

Hi Jen 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! Thank you for also recognising our efforts to support other small businesses! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 7 months ago

“I bought it as a gift for a friends who was having a rough time; she absolutely loved it! Great products and excellent value for money, all packaged with care 😍✨️”

Helpful Report

Posted 8 months ago

Hello Thank you so much for taking the time to leave us your review. We always love hearing that our customers are happy and we hope that it helped send lots of love to your friend in such a hard time. It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 7 months ago

“My sister in law absolutely loved her birthday box. Treatbox never disappoint!”

Helpful Report

Posted 8 months ago

Hi Rachel, 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 7 months ago

“Beautiful presentation and quick delivery - thank you!”

Helpful Report

Posted 8 months ago

“My order hasn’t been delivered - even though I paid for guaranteed Sunday delivery. I’m so disappointed and ended up missing my friends birthday which this gift was for.”

Helpful Report

Posted 8 months ago

Hello Ellie, Thank you for taking the time to leave your review. We are extremely sorry to hear your experience wasn't what you expected and that you have been let down by the delivery service on this occasion, it is so dissapointing when there are delays with delivery beyond our control I am however pleased to see our customer service team were able to help with this issue, and resolve things to the best outcome Everything that goes into TreatBox takes a lot of time, love and care, to ensure the best experience possible for our customers. We sincerely hope you will consider shopping with us again in the future and give us another opportunity to impress you with our TreatBoxes. Your satisfaction means a lot to us, and we're committed to making your experience a positive one. Thank you for your understanding. Thank you so much - Treatbox 💗

Posted 7 months ago

“Absolutely gorgeous gift!!”

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Posted 8 months ago

“Fabulous gifts for precious friends - thank-you 😊”

Helpful Report

Posted 8 months ago

Hello Katherine 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 7 months ago

“A lovely treat box gift filled with things I love. It was so nice to receive this & definitely might order for friends or family.”

Helpful Report

Posted 8 months ago

Hello Anja 👋 Thank you so much for taking the time to leave us your lovely review! We always love hearing that our customers are happy and we are so pleased that you are treating YOU! It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us. Thank you for making our day and for being a loyal customer of ours. Thank you for making our day! - TreatBox 💗

Posted 7 months ago

“Disappointed in the quality of the products, especially the slogan bags. The first one I received, the logo had been ironed on but this was starting to come off and it had been ironed over a large piece of thread. I was sent a replacement but this was in a worse condition, the logo hadn't even been ironed on straight! I was also underwhelmed by the box they are presented in - a plain brown box. I expected something pretty. I will make my own hamper up next time.”

Helpful Report

Posted 8 months ago

Hi Samantha, Thank you for taking the time to leave your review. We are extremely sorry to hear your experience wasn't what you expected. Everything that goes into TreatBox takes a lot of time, love and care, to ensure the best experience possible for our customers. I can see that you have already spoken with our customer service team regarding the issues you experienced, who quickly arranged a replacement to be sent out with express shipping, I am sorry to hear this again did not meet your expectations, please feel free to contact us again if we can help any further We sincerely hope you will consider shopping with us again in the future and give us another opportunity to impress you with our TreatBoxes. Your satisfaction means a lot to us, and we're committed to making your experience a positive one. Thank you for your understanding - Treatbox 💗

Posted 7 months ago

“Didn’t arrive on time for Father’s Day & I ordered a box with mug in it! Filled with fancy packaging but not much for £25! Won’t be using again”

Helpful Report

Posted 8 months ago

Hello Thank you for taking the time to leave your review. We are extremely sorry to hear your experience wasn't what you expected. Everything that goes into TreatBox takes a lot of time, love and care, to ensure the best experience possible for our customers. We can see your order was placed on the Friday of Fathers Day with our Free shipping which is 3-5 working days We apologise for any confusion caused with this, and try to be as transparent as possible with all shipping methods and time frames made as clear as possible at check out We sincerely hope you will consider shopping with us again in the future and give us another opportunity to impress you with our TreatBoxes. Your satisfaction means a lot to us, and we're committed to making your experience a positive one. Thank you for your understanding. Thank you so much - Treatbox 💗

Posted 7 months ago

“Beautiful personal boxes! The sweetest gift for a loved one! 10/10”

Helpful Report

Posted 8 months ago

Hi Leanne, 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 8 months ago

“have ordered a few now for various family members, most recent purchase was a Father’s day treat box for my step-dad - he loved it!”

Helpful Report

Posted 8 months ago

Hi Shelley 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! Your continued custom means the world! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 8 months ago

“I recently ordered a 10 item TreatBox for a friend's 40th birthday. Unfortunately, Royal Mail didn't do a great job of delivering the box and it was soaking wet and ripped apart by the time it was found. I called Treatbox, acknowledging that it wasn't really their problem. However, they were fantastic, sending a replacement out the same day. My friend was absolutely delighted when she received it. I would highly recommend TreatBox!”

Helpful Report

Posted 8 months ago

Hi Bridget, 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us, despite the issues you faced with Royal Mails delivery, we are so pleased our customer service team were able to help and resolve this efficiently Thank you for making our day - TreatBox 💗

Posted 8 months ago

“I’ve used Treatbox for so many of my friends and family members when i can’t be there in person for whatever it is they are celebrating! 🎉 having so many loved ones all over the country made it hard to send them something personal but treatbox is amazing for a personal and beautiful gift!!”

TreatBox 5 star review on 19th June 2024

Helpful Report

Posted 8 months ago

Hi Megan, 👋 Thank you so much for taking the time to leave us your amazing review! and choosing us as your gifting go to! That means so much to us We always love hearing that our customers are happy and we absolutely love to see your amazing pictures. It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us! Thank you for making our day! - TreatBox 💗

Posted 8 months ago

“Beautiful boxes, all packed with care. Fabulous customer service. A Treatbox says so much more than words.”

Helpful Report

Posted 8 months ago

TreatBox is rated 4.8 based on 4,206 reviews