TreatBox Reviews

Name: TreatBox
Address: 1 Maunsell Road,, St Leonards on Sea,
Rating: 4.81

4.8 Rating 4,012 Reviews

95 %

of reviewers recommend TreatBox

4.8

Based on 4,012 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About TreatBox:

A thoughtful gift for every moment.
Whatever the occasion, whatever the moment, we've got beautifully boxed treats, handpicked products, and seasonal delights that can be personalised and packaged to treat someone you love - or something just for you!

Visit Website

Phone:

07866736331

Email:

hello@treatboxuk.com

Location:

1 Maunsell Road,
St Leonards on Sea,
TN38 9NL

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wonderful service! Beautiful treatbox, fast delivery & overall a lovely kind company! Really happy thankyou very much☺️”

TreatBox 5 star review on 12th June 2024

Helpful Report

Posted 7 months ago

Hi Lindsey, 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you share your photos! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 7 months ago

“Thank you for great service🙏🏼. It was wonderful to build a box of goodies that the birthday girl would enjoy💕”

Helpful Report

Posted 7 months ago

Hi Dot 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 7 months ago

“Such a lovely way to send a thoughtful gift. Lots of great items to choose from for various occasions and beautifully packaged. Have made a few purchases for friends and will continue to do so”

Helpful Report

Posted 7 months ago

Hello 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 7 months ago

“Amazing quality keyring with my bespoke picture. I was dubious of the quality given it's an old printed photo I had taken a photo of on my phone but it barely degraded at all.”

Helpful Report

Posted 7 months ago

Hello Laura 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and so pleased the quality of your product came out better than expected! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 7 months ago

“I ordered a ‘just for you box’ for birthday gift, they received socks and a face mask. As the person has a skin condition the mask is a complete waste, so really disappointing I had the in correct order sent. I had good communication with treat box after the order was incorrectly sent however they request the incorrect order be sent back. By the time I had managed to ask when my family member over 230 miles away a time and date to have the incorrect order made she had worn the socks. Which is great she wasn’t to disappointed by the birthday gift she could still use socks. I have now had to make a re order of the original just for you box so she does receive a gift she can make full use of, and is personal to her. I hope this second order goes as planned. First time using treat box, given a seconds chance to redeem what can be put down to human error and go from there. It is disappointing you rely on gifts for birthday from businesses and it doesn’t work out.”

Helpful Report

Posted 7 months ago

Hi Hayley Thank you for taking the time to leave your review. We are extremely sorry to hear your experience wasn't what you expected. Everything that goes into TreatBox takes a lot of time, love and care, to ensure the best experience possible for our customers. We are so sorry that you felt this was not met and we are always more than happy to rectify any issues you received. We truly appreciate you giving us a second chance and we can't apologise enough for our error with your original order Thank you so much - Treatbox 💗

Posted 7 months ago

“This is the third time I've bought Treatboxes , not given them out yet but think they are wonderful!”

Helpful Report

Posted 7 months ago

Hi Pamela 👋 Thank you so much for taking the time to leave us your review! and choosing us over and over for your gifting! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! We truly hope they are going to love them! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 7 months ago

“Ordered as a gift for a friend, loved that you are able to select what to put in the box. Delivery was quick. Thank you!”

Helpful Report

Posted 7 months ago

Hi Aimee, 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 7 months ago

“I bought the treat box for my mum as she’s recovering from surgery. Everything about the box and the gifts is perfect. I loved the fact that the gift message was hand written, it shows great care and really adds the personal touch. The package was beautiful and the internal decoration, individual gifts were not wrapped so I quickly did that as I’ve told mum she can only open one pressie a day. She has been ringing me daily saying how lovely the items were and how they’ve brightened her day and also made her cry, a great testament to the quality of each item. It was an easy, quick and efficient service and I’ll definitely use it again, It would be good if there were more items to choose from aimed at people who are recovering or coping with difficult times as they have really helped Mum. Thank you for such a fabulous product and service, highly recommended and I will be using you again.”

Helpful Report

Posted 7 months ago

Hello 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! Especially at a time they really need it! We truly appreciate your feedback for us to do better as we are always looking for ways to improve! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 7 months ago

“Brought my daughter one of your treatboxes has a surprise for her 18th birthday 🎁 she absolutely loved it! It’s a fantastic gift idea and i would highly recommend.”

Helpful Report

Posted 7 months ago

Hi Samantha 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! What a lovely treat for an 18th Birthday! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 7 months ago

“I was the sender not the receiver. So can’t review the items within the box for quality etc. But I can say that the ordering process was a breeze. Speedy delivery to the recipient too. the hardest part was picking one box from a fantastic collection! Thanks x”

Helpful Report

Posted 7 months ago

Hi Riane, 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 7 months ago

“This was a gift for a friend as a birthday present and she absolutely loved it! The chocolate definitely went down well 🍫😋 Thanks so much TreatBox for the care in presentation and the quality of the gifts. Much appreciated and well worth the cost 😊”

Helpful Report

Posted 7 months ago

Hi Rachel 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! Chocolate fixes everything! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 7 months ago

“Great choice of treats, fast delivery. Lovely concept”

Helpful Report

Posted 7 months ago

Hi Yusra, 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 7 months ago

“Beautiful box and super empresed with the bits we chose in it. Also super efficient and quick shipping ! Can not fault beautiful present!”

Helpful Report

Posted 7 months ago

Hi Emma 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 7 months ago

“Outstanding ! Brought my daughter a treat box - there were so many options to choose to fill it . I ordered it on the Saturday and it arrived on the Monday - she really loved it . Thank you such an excellent service - will definitely order again and would highly recommend.”

Helpful Report

Posted 7 months ago

Hey Diane 👋 Thank you so much for taking the time to leave us your amazing review! We always love hearing that our customers are happy and we absolutely love to see your amazing pictures. It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us! Thank you for making our day! - TreatBox 💗

Posted 7 months ago

“I received a TreatBox from a friend and loved it. I've now sent them to both my sisters. They made them cry! There are such thoughtful choices of gifts, the hand written card is the best ever (never stop that). All the gifts are quality, the tote bags are large and strong. Thoroughly recommend”

Helpful Report

Posted 7 months ago

Hey 👋 Thank you so much for taking the time to leave us your amazing review! It's amazing to hear you came back to order more! & thank you for the compliments regarding our hand written gift tags, we are all about those finishing touches and have no plans to ever stop! We always love hearing that our customers are happy and we absolutely love to see your amazing pictures. It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us! Thank you for making our day! - TreatBox 💗

Posted 7 months ago

“Arrived on time to my friend and she absolutely loved it! The quality is great and it really brightened her day.”

Helpful Report

Posted 7 months ago

Hi Bryony, 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 7 months ago

“The whole point of this product is surely that you select exactly what you want the recipient to receive. Items were completely different from those selected and the words on the product not really suitable.”

Helpful Report

Posted 7 months ago

Thank you for taking the time to leave your review. We are extremely sorry to hear your experience wasn't what you expected, and the incorrect items were recieved Everything that goes into TreatBox takes a lot of time, love and care, to ensure the best experience possible for our customers. We are so sorry that you felt this was not met and we are more than happy to rectify any issues you received. If we can help further with this please do email us at hello@treatboxuk.com. Thank you so much - Treatbox 💗

Posted 7 months ago

“Ordered multiple times, such lovely gifts. They’re always quickly dispatched and delivered on time too. Had a problem with my order recently and requested to swap an item (which they didn’t have to do), they replied very quickly and honoured the swap. Highly recommend!”

Helpful Report

Posted 7 months ago

Hi Emma, 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! We are so pleased to hear you were well looked after by our customer service team too! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 7 months ago

“I ordered the Birthday box for my daughter she absolutely loved it x Thank you x”

Helpful Report

Posted 7 months ago

Hi Jasvinder, 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 7 months ago

“My friend loved her 40th surprise box delivered to her! Xx”

Helpful Report

Posted 7 months ago

Hi Tasha, 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 7 months ago

TreatBox is rated 4.8 based on 4,012 reviews