TreatBox Reviews

Name: TreatBox
Address: 1 Maunsell Road,, 1 Maunsell Road,, East Sussex
Rating: 4.81

4.8 Rating 4,249 Reviews

95 %

of reviewers recommend TreatBox

4.8

Based on 4,249 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About TreatBox:

A thoughtful gift for every moment.
Whatever the occasion, whatever the moment, we've got beautifully boxed treats, handpicked products, and seasonal delights that can be personalised and packaged to treat someone you love - or something just for you!

Visit Website

Phone:

01424552410

Email:

hello@treatboxuk.com

Location:

1 Maunsell Road,,
1 Maunsell Road,
East Sussex
TN38 9NL

Write Your review

Tell us how TreatBox made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

TreatBox 5 star review on 5th March 2025

TreatBox 5 star review on 21st February 2025

Zoe Whitaker

516

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am absolutely over the moon with my subscription boxes so far, I find them very thoughtful and it’s clear a lot of time and planning goes into them. Thank you so much, I love having something to look forward to every month:)”

Helpful Report

Posted 1 year ago

Hi Kerry 👋 Thank you so much for taking the time to leave us your lovely review! We always love hearing that our customers are happy and we are so pleased that you are treating YOU! It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us. Thank you for making our day and for being a loyal customer of ours. Thank you for making our day! - TreatBox 💗

Posted 1 year ago

“Always love opening my monthly Treatbox , little surprises just for me 😀”

Helpful Report

Posted 1 year ago

Hi Sarah 👋 Thank you so much for taking the time to leave us your lovely review! We always love hearing that our customers are happy and we are so pleased that you are treating YOU! It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us. Thank you for making our day and for being a loyal customer of ours. Thank you for making our day! - TreatBox 💗

Posted 1 year ago

“I love receiving my treatbox every month,it's a lovely surprise seeing what goodies is in the box. I use some for myself & also some as gifts for my penpals. You get a great selection every month,a real mixed bag of such delights! I would highly recommend it. I've been receiving these boxes for a few years now & absolutely love it.”

Helpful Report

Posted 1 year ago

Hi Tracy 👋 Thank you so much for taking the time to leave us your lovely review! We always love hearing that our customers are happy and we are so pleased that you are treating YOU! It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us. Thank you for making our day and for being a loyal customer of ours. Thank you for making our day! - TreatBox 💗

Posted 1 year ago

“Absolutely brilliant. Useful and exciting treats every month. Great customer service.”

Helpful Report

Posted 1 year ago

Hi Alice 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“I have been receiving the monthly treatbox subscription for a a year now and every month it doesn’t disappoint. A monthly treat to myself every month that I look forward to each month.”

Helpful Report

Posted 1 year ago

“August was my favourite box to date this year. Loved the strawberry theme. Can’t wait for my birthday month box in October”

Helpful Report

Posted 1 year ago

Hi Debbie 👋 Thank you so much for taking the time to leave us your lovely review! We always love hearing that our customers are happy and we are so pleased that you are treating YOU! It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us. Thank you for making our day and for being a loyal customer of ours. Thank you for making our day! - TreatBox 💗

Posted 1 year ago

“Great gifts for my family and friends. I have bought several of the letterbox treat boxes. Quick delivery. I will continue to buy these. Packaged well and wrapped up beautifully. Thank you very much. 😊”

Helpful Report

Posted 1 year ago

Hi Charlotte 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Wonderful! There was a big muddle with delivery and Royal Mail and it was all dealt with very efficiently and I was informed every step of the way. Couldn’t have asked for better customer service!!”

Helpful Report

Posted 1 year ago

Hi Alice 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy! We are so pleased to help, and are here if ever you need anything in the future. It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Excellent service and lovely gifts! My friend loved the care package. Also wanted to say the TreatBox team were fantastic helping me to sort out a replacement box (first box I ordered arrived, but got stolen from the persons front door!). Thanks very much. Will be ordering again :)”

Helpful Report

Posted 1 year ago

Hi Holly 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Really good service, nice, easy, personalised gift - I ordered 3. Only slight complaint is I added "Don't open until" stickers but none of the boxes came with them. A little expensive for the boxes but you pay for them to curate it and save you the hassle.”

Helpful Report

Posted 1 year ago

Hi Laura 👋 Thank you so much for your review. We're truly glad to hear that you found our service easy and the gifts met your expectations. We deeply apologise for the inconvenience caused by the "Don't open until" stickers on your boxes. It seems that the stickers might have come off during transit, and we understand how this could affect your overall experience. Your feedback is incredibly valuable to us. We greatly appreciate your support and patience, and we hope to have the chance to serve you again soon. If there's anything else we can do to make it up to you or assist you in any way, please don't hesitate to reach out. Your satisfaction remains our top priority. Thank you once again for choosing TreatBox 💗

Posted 1 year ago

“I love the idea of it but the message wasn’t on the gift which meant my friend had no idea who it came from and I had to ask her if she got it ok.”

Helpful Report

Posted 1 year ago

Hi Lisa 👋 Thank you so much for sharing your review with us. We truly appreciate you taking the time. We are incredibly sorry to learn that the gift message was missing from your order. Please accept our sincerest apologies for any inconvenience this may have caused. At TreatBox, ensuring a seamless and delightful experience for our customers is our top priority, and we deeply regret that we fell short of meeting your expectations this time. Your input is invaluable to us, and we will be taking steps to prevent such occurrences in the future. We completely understand how important it is for your friend to know who the thoughtful gift is from, and we're genuinely sorry for any confusion or inconvenience this oversight may have caused. Your feedback will certainly help us improve our processes and provide even better service to you and our valued customers. Once again, we are truly grateful for your understanding and for giving us the opportunity to address this issue. If there's anything else we can do to make things right or if you have any further questions, please don't hesitate to reach out to us. We are here to assist you in any way we can. Thank you for your continued support - TreatBox 💗

Posted 1 year ago

“I loved my box , everything was amazing quality and super cute!”

TreatBox 5 star review on 8th August 2023

Helpful Report

Posted 1 year ago

Hello 👋 Thank you so much for taking the time to leave us your lovely review! We always love hearing that our customers are happy and we are so pleased that you are treating YOU! It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us. Thank you for making our day and for being a loyal customer of ours. Thank you for making our day! - TreatBox 💗

Posted 1 year ago

“Love the products and service”

Helpful Report

Posted 1 year ago

Hi Emma 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“I had fun picking out customise box of treats, there was a large collection of items to pick and it made sending a treat box that much more special. It also arrived fairly quickly.”

Helpful Report

Posted 1 year ago

Hi Lucy 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“I loved this service, a great price, so cute and arrived so quickly!”

Helpful Report

Posted 1 year ago

Hi Zoe 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“The treatbox arrived in good time, nicely packaged, but inwas very underwhelmed with the size of the box for the price. I just expected something for substantial for the price paid. In all honesty you could pick up a few items and put them in your own box for a fraction of the price. But I guess its the convenience you pay for. Wouldn't buy again”

Helpful Report

Posted 1 year ago

Hi Aleta 👋 Thank you for taking the time to share your thoughts about your recent experience with our TreatBox. We sincerely appreciate your honest feedback and apologise for any disappointment you felt regarding the value of the items you received. We want you to know that we are dedicated to curating high-quality items from small businesses, and each product is chosen with care to provide a unique and delightful experience. We also take immense pride in the effort and attention to detail that goes into packaging each TreatBox to ensure it arrives in perfect condition and brings a touch of joy to its recipient. Once again, thank you for sharing your thoughts with us. We value your insights. If there's anything else you'd like to discuss or any further feedback you'd like to provide, please don't hesitate to reach out. Thank you so much - TreatBox 💗

Posted 1 year ago

“Bought this as a birthday present for a friend and she loved it 😍 will definitely be buying from them again and recommending it to everyone”

Helpful Report

Posted 1 year ago

Hi Sarah 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Gift for a friend, she thought the contents were great. She loved the eye mask and really soothed her eyes. Loves the socks, yellow her fav colour. This was her 2nd Treatbox, different contents, and equally as thrilled to receive it and the contents. Excellent service from Treatbox and Royal Mail.”

Helpful Report

Posted 1 year ago

Hello Dianne 👋 Thank you so much for taking the time to leave us your amazing review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Thankyou for my Bestfriends treat box, she loved it and fast, reliable service too. X”

Helpful Report

Posted 1 year ago

Hi Lynsey 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Ordered one for a friend for her birthday. Really impressed with the tracking updates (as I got it sent to her house) and she loved it!! Definitely recommend!”

Helpful Report

Posted 1 year ago

Hello Dani 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

TreatBox is rated 4.8 based on 4,249 reviews