TreatBox Reviews

Name: TreatBox
Address: 1 Maunsell Road,, 1 Maunsell Road,, East Sussex
Rating: 4.81

4.8 Rating 4,244 Reviews

95 %

of reviewers recommend TreatBox

4.8

Based on 4,244 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About TreatBox:

A thoughtful gift for every moment.
Whatever the occasion, whatever the moment, we've got beautifully boxed treats, handpicked products, and seasonal delights that can be personalised and packaged to treat someone you love - or something just for you!

Visit Website

Phone:

01424552410

Email:

hello@treatboxuk.com

Location:

1 Maunsell Road,,
1 Maunsell Road,
East Sussex
TN38 9NL

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TreatBox 5 star review on 5th March 2025

TreatBox 5 star review on 21st February 2025

Zoe Whitaker

516

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have had several boxes from you before and they have always been fab. these last two I ordered her packaged lovely I didn't see the contents as they were gifts and not opened infront of me. I will definitely order more”

Helpful Report

Posted 1 year ago

Hi Bethan 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“As pictured. As expected. Good novelty gift and useful”

Helpful Report

Posted 1 year ago

Hi Sally 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“I bought this for a friend and she loved it x”

Helpful Report

Posted 1 year ago

Hi Karen 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“The treat box was delivered directly to recipient and was greatly received.”

Helpful Report

Posted 1 year ago

Hi Amanda 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“The most beautiful gifts for close ones or self care items I have ever bought. Amazing quality and loads of different items to pick from 🤍”

Helpful Report

Posted 1 year ago

Hey 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Wrapping paper arrived, the cardboard tube was open and some of the paper was torn. As it worked out at 20 pence per sheet, I can’t really complain.”

Helpful Report

Posted 1 year ago

Hi Janet, Thank you for taking the time to leave your review. We are extremely sorry to hear your experience wasn't what you expected. Everything that goes into TreatBox takes a lot of time, love and care, to ensure the best experience possible for our customers. We are so sorry that you felt this was not met and we are more than happy to rectify any issues you received. If we can help further with this please do email us at hello@treatboxuk.com. Thank you so much - TreatBox 💗

Posted 1 year ago

“Lovely box. Ordered for my sister. Love the choice of items to choose from. Would purchase again. Recommended.”

Helpful Report

Posted 1 year ago

Hi Ruth 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Absolutely beautiful! Purchased the birthday countdown treatbox for my daughter and it was amazing! From the packaging to the gifts- perfect 😍”

Helpful Report

Posted 1 year ago

Hi Louise 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“My friend who I gifted the item to loved the idea, a really thoughtful product. I thought it was a great price and could be delivered even if she wasn’t at home.”

Helpful Report

Posted 1 year ago

Hi Helen 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Item arrived damaged unfortunately, contacted TeatBox who said it’s a shame but doesn’t affect overall sentiment or use. No replacement or partial refund offered. Shame as first time using the company and would have expected more. From all their Instagram posts they show the products perfectly, not broken. Didn’t get what I was expecting basically.”

Helpful Report

Posted 1 year ago

Hi Katie, Thank you for taking the time to leave your review. We are extremely sorry to hear your experience wasn't what you expected. Everything that goes into TreatBox takes a lot of time, love and care, to ensure the best experience possible for our customers. We are so sorry that you felt this was not met and we are more than happy to rectify any issues you received. If we can help further with this please do email us at hello@treatboxuk.com. Thank you so much - TreatBox 💗

Posted 1 year ago

“I ordered a hug in a TreatBox for a very special friend. Made her smile and said what a lovely surprise. So easy to order and kept up to date by email of order, despatch and delivery. Thank you.”

Helpful Report

Posted 1 year ago

Hi Cheryl 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“The order was sent out really quickly ! Loads of things to choose from and it’s put together so well, very cute xo”

Helpful Report

Posted 1 year ago

Hey 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“My friend was going through a really rough time so I decided to send her a TreatBox as a surprise. She was absolutely delighted with the lovely unexpected thoughtful gift. As always the staff at TreatBox went above and beyond to prepare a beautiful surprise. The website is super easy to use. There are many beautiful, thoughtful gifts to choose from.”

TreatBox 5 star review on 9th September 2023

Helpful Report

Posted 1 year ago

Hey 👋 Thank you so much for taking the time to leave us your amazing review! We always love hearing that our customers are happy and we absolutely love to see your amazing pictures. It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us! Thank you for making our day! - TreatBox 💗

Posted 1 year ago

“I can't review your treat box because I never received it.”

Helpful Report

Posted 1 year ago

Hi Will, Thank you for your review! We are so sorry to hear the TreatBox was not received. We have checked the tracking and it does say delivered on the 5th of September. We really want to get this resolved for you ❤️ Please can you email us at hello@treatboxuk.com where we can certainly get this looked into for you! Thank you - TreatBox 💗

Posted 1 year ago

“I've sent a few treat boxes now and each time the recipient has been very happy with the contents and was moved by the sentiment. I like choosing the items and because the box fits through the letterbox, I'm able to surprise people without having to tell them to expect a parcel.”

Helpful Report

Posted 1 year ago

Hi Iris 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Sent this as a gift to a friend who had been in an accident. She messaged me to say how lovely it was. Better then flowers.”

Helpful Report

Posted 1 year ago

Hello 👋 Thank you so much for taking the time to leave us your review. We always love hearing that our customers are happy and we hope that it helped send lots of love to your friend in such a hard time. It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Perfect gift, quick and easy. Recipient loved it. 5*”

Helpful Report

Posted 1 year ago

Hi Tracie 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“I sent a 7 item treatbox to my wife as I was away and wanted to send a wee something as a surprise. She was over the moon with it, she sent some pictures and it looked great. She enjoyed all the edible sweeties and raved about the pink gin popcorn and mojito gummed. Thank you.”

Helpful Report

Posted 1 year ago

Hey Steven 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Really lovely gift for my niece passing her exams- my only disappointment was there was hardly any pink cardboard confetti within the box, it looked really sparse and definitely not the same as in all the pictures :-(”

Helpful Report

Posted 1 year ago

Hey 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! We are sorry for the disappointment you receive regarding the shred in the gift box. We do mention on the product listings that the shred amount may vary. This will be due to the size of the products so as to not over pack things. Sometimes we don't use shred at all especially if the items protect each other. This is also because the shred is solely for protection purposes. I hope this helps shed some light on this for you 😊 Thank you for making our day - TreatBox 💗

Posted 1 year ago

“So cute, really lovely bespoke gift!”

TreatBox 5 star review on 8th September 2023

Helpful Report

Posted 1 year ago

TreatBox is rated 4.8 based on 4,244 reviews