TreatBox Reviews

Name: TreatBox
Address: 1 Maunsell Road,, 1 Maunsell Road,, East Sussex
Rating: 4.81

4.8 Rating 4,275 Reviews

95 %

of reviewers recommend TreatBox

4.8

Based on 4,275 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About TreatBox:

A thoughtful gift for every moment.
Whatever the occasion, whatever the moment, we've got beautifully boxed treats, handpicked products, and seasonal delights that can be personalised and packaged to treat someone you love - or something just for you!

Visit Website

Phone:

01424552410

Email:

hello@treatboxuk.com

Location:

1 Maunsell Road,,
1 Maunsell Road,
East Sussex
TN38 9NL

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TreatBox 5 star review on 12th March 2025

518

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased a ready made box before cutoff and paid for next day delivery. Was not delivered to royal mail until 2 business days later and delivered on the day following that. Recipient was pleased with gift but if it's time sensitive I'd be wary using them again.”

Helpful Report

Posted 2 years ago

Hi There, Thank you for taking the time to leave us your review. We are so pleased that they loved their gift :) I cannot apologise enough for these delays, it is certainly not what we want for our customers.   If we could hand deliver the gifts we would! we put a lot of trust into Royal mail delivering our service efficiently and when they don't it affects everyone.   I completely understand the frustration and the inconvenience this does cause you.   Please do email us if you need any further assistance with this. Thank you - TreatBox x

Posted 2 years ago

“Put a big smile on my friends face whilst she recovered from an op. Thank you!”

Helpful Report

Posted 2 years ago

Hi There! Thank you so much for taking the time to leave us your lovely review! We just love hearing that our customers are happy! It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox x

Posted 2 years ago

“My husband has kindly gifted me a monthly subscription and i just love receiving these! There well worth the money! Cannot wait for my next month’s subscription!”

Helpful Report

Posted 2 years ago

Hi Nicola! Thank you so much for taking the time to leave us your lovely review! We just love hearing that our customers are happy! Massive Husband points too! It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox x

Posted 2 years ago

“I really can't recommend Treatbox enough! I had no idea what to get my sister for her birthday, but managed to get a beautiful box posted directly to her, AND it arrived on her birthday! All of the products are of exceptional quality, and packed with love and care. The ordering process was really easy, and there's so much to choose from. My sister was moved to tears when she opened her box, and she loved everything in it. I would definitely recommend Treatbox if you're looking to either treat yourself, or someone special.”

TreatBox 5 star review on 1st February 2023

Helpful Report

Posted 2 years ago

Hi Elaine, Hey there! Thank you so much for taking the time to leave us your amazing review! We just love hearing that our customers are happy and we absolutely love to see your amazing pictures. It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us! Thank you for making our day! - TreatBox x

Posted 2 years ago

“The Treatbox I sent to my friend absolutely made her day. She's in hospital at the minute and the bespoke present that arrived on the ward was admired by everyone. I'm so happy I've come across this company. The gift was wonderful quality, it arrived so quickly for her and I was able to tailor it to her preferences. I will most definitely order from you again.”

Helpful Report

Posted 2 years ago

Hi there! Thank you so much for taking the time to leave us your lovely review! We just love hearing that our customers are happy and we love that you enjoy making others smile too! It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox x

Posted 2 years ago

“Most thoughtful gifts to send to family and friends. Excellent service and cute products. Will be using treatbox for all birthday occasions.”

Helpful Report

Posted 2 years ago

Hey Amina! Thank you so much for taking the time to leave us your lovely review! We just love hearing that our customers are happy and we love that you enjoy making others smile too! It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox x

Posted 2 years ago

“The cutest box of goodies, I love that you can customise and put in things that will make it really personal”

Helpful Report

Posted 2 years ago

Hi Julie! Thank you so much for taking the time to leave us your lovely review! We just love hearing that our customers are happy! It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox x

Posted 2 years ago

“So easy to order and pick my items. Sixteen -year old niece absolutely loves her box. Delivered next day, too. Will definitely use this company again. Very pleased.”

Helpful Report

Posted 2 years ago

Hi Barbara! Thank you so much for taking the time to leave us your lovely review! We just love hearing that our customers are happy and we love that you enjoy making others smile too! It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox x

Posted 2 years ago

“I was so surprised by how much love and care goes into each order. Very very sweet. The attentiveness to every customer is amazing too. The personalised hand written note was such a pleasant surprise too. Will definitely be ordering again :)”

Helpful Report

Posted 2 years ago

Hi Inez! Thank you so much for taking the time to leave us your lovely review! We just love hearing that our customers are happy and we love that you enjoy making others smile too! It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox x

Posted 2 years ago

“I bought this box for myself (#treatyoself) and it was lovely. The packaging was lovely, the products were lovely and I just generally felt cheerier for the whole experience. Almost wish you could buy the products individually. Ace company with lots of lovely personal touches.”

Helpful Report

Posted 2 years ago

Hey! Thank you so much for taking the time to leave us your lovely review! We just love hearing that our customers are happy and we are so pleased that you are treating YOU! It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox x

Posted 2 years ago

“Beautiful items and super quick delivery, my sister loved it! ❤️”

Helpful Report

Posted 2 years ago

Hey Darcy-Anne! Thank you so much for taking the time to leave us your lovely review! We just love hearing that our customers are happy and we love that you enjoy making others smile too! It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox x

Posted 2 years ago

“Absolutely gorgeously packed and a good choice of items to choose from! Would definitely recommend”

Helpful Report

Posted 2 years ago

Hi Emma! Thank you so much for taking the time to leave us your lovely review! We just love hearing that our customers are happy! It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox x

Posted 2 years ago

“So disappointed to find the gift is coming to me! There was no recap at the end to make sure this wouldn’t happen. I know I filled in the recipients name and address correctly. When I phoned to discuss this the consultant was not at all helpful. I purchased from this company because I received a gift from treatbox and was delighted, such a shame”

Helpful Report

Posted 2 years ago

Hi There, Thank you for taking the time to leave your review. We are extremely sorry to hear your experience wasn't what you expected. Everything that goes into TreatBox takes a lot of time, love and care, to ensure the best experience possible for our customers. We are so sorry for the situation and can understand how frustrating it must be, but I can confirm that our system will not just change an address that has been input into an order. As the confirmation email is a responsibility of the purchaser, it is there for them to check over and to contact us regarding any amendments before the order is sent. If we can help further with this please do email us at hello@treatboxuk.com. Thank you so much - Treatbox x

Posted 2 years ago

“A gift for a friend who had just started radiotherapy for breast cancer , so many things to choose from , and wrapped and presented beautifully, I know that as she sent a photo of it and as she said it made her day.”

TreatBox 5 star review on 26th January 2023

Helpful Report

Posted 2 years ago

Hey there! Thank you so much for taking the time to leave us your lovely review! We just love hearing that our customers are happy and we absolutely love to see your amazing pictures. It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us! Thank you for making our day! - TreatBox x

Posted 2 years ago

“Recently bought a treat box for my mums birthday which she loved 🥰”

Helpful Report

Posted 2 years ago

Hi Diane :) Thank you so much for taking the time to leave us your lovely review! We just love hearing that our customers are happy and we love that you enjoy making others smile too! It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox x

Posted 2 years ago

“I ordered a Treatbox for my friend whose Mum passed away. I wanted to send something to show I care and flowers just felt impersonal as she means a lot to me. Browsing I came across Treatbox and it was just perfect. What I liked was unlike other hampers, I could hand-pick each item that went into it so I'd know she'd love each thing. When she got it she texted me to say it made her cry (but in a good way!) There is something for everyone to choose from, and for any occasion, anyone would be thrilled to unwrap one of these and the price is so reasonable - less than sending flowers!”

Helpful Report

Posted 2 years ago

Hey! Thank you so much for taking the time to leave us your lovely review! We just love hearing that our customers are happy and we love that you enjoy making others smile too! It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox x

Posted 2 years ago

“Very happy with the prompt service. Easy to use, but not easy to choose, as so many wonderful gifts to chose from. I ordered a birthday gift box for my friend and she was over the moon with it. The birthday cookie was gratefully recieved too in the box. I choose some personal items so she could pamper herself for the evening or day. Thank you so much, for being such a different and lovely service to use, without breaking the bank. Especually as I couldnt be there with her as we are London based and she lives Nottinghamshire. Would recommend to all.”

Helpful Report

Posted 2 years ago

“Wonderful! I’ve used treatbox many times, for gifts for many occasions; birthdays, cheer ups, thank you etc. It never fails, I also know I’m getting exactly what I’ve ordered in a delightful way and it’s fun to make too! The stuff to chose from changes a lot so it’s always exciting to see what new, lovely gifts they’ve got in. Super fast and reliable delivery too. Couldn’t recommend enough.”

Helpful Report

Posted 2 years ago

Hi Beth :) Thank you so much for taking the time to leave us your lovely review! We just love hearing that our customers are happy and we love that you enjoy making others smile too! It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox x

Posted 2 years ago

“I ordered a box for a friend’s birthday and I was amazed by the choice of items I could include, in fact deciding took me some time! The box arrived quickly and in good condition, my friend has said she is very pleased with the treats I chose!”

Helpful Report

Posted 2 years ago

“These boxes make the best surprise presents. It’s so hard to choose what to put in as there is so much choice of quality, quirky and cute gifts. There’s something for everyone.”

Helpful Report

Posted 2 years ago

Hey! Thank you so much for taking the time to leave us your lovely review! We just love hearing that our customers are happy! It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox x

Posted 2 years ago

TreatBox is rated 4.8 based on 4,275 reviews